# oneSafe+ password manager — user reviews > 798 indexed App Store user reviews of oneSafe+ password manager by Lunabee Pte. Ltd., rated 4.80/5 from 4,357 ratings. - Source: https://appshunter.io/ios/app/onesafe-plus-password-manager/id952813813/reviews - App overview in markdown: https://appshunter.io/ios/app/onesafe-plus-password-manager/id952813813.md - Rating breakdown: 5★ 3,939 · 4★ 205 · 3★ 42 · 2★ 50 · 1★ 121 ## What do users think of oneSafe+ password manager? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🔒 Secure storage - 📱 Always available - 🔑 Don't need to remember passwords - 🗂️ Excellent organization - 🔒 Highly secure - 🌟 Great app - 💻 Works across devices - 🔍 Convenient search - 🔐 Reliable protection **Cons** - 🐛 Crashes or freezes - 🕰️ Slow to load or optimize - 🤔 Sync issues between devices - 🔍 Difficult to find/restore lost passwords - 🤖 Compatibility issues with OS updates - 🤷‍♀️ Confusing migration process - 🚫 Lack of export/import options **Commonly reported bugs** - Crashes after iOS 11 update - Inability to access stored passwords - Syncing problems with iCloud and Dropbox - Unreliable password pasting functionality **Most requested features** - Custom field templates - Improved syncing across devices - Password recovery options - Faster startup times - Enhanced UI/UX design - Ability to edit/update stored information - Integration with other password managers ## Newest reviews (17 of 798) ### 2/5 — Worked great until *2026-07-29, version 5.2.9* My primary password manager for a decade until it took over my icloud and file system and decided it was the default app for all documents. When it breaks it breaks hard. ### 3/5 — Transfer to new phone *2026-05-29, version 5.2.9* This is an amazing app, has kept all my passwords and logins secure but now that I’ve transferred to my new phone, I can’t open without a password that I can’t remember setting. Please help with resetting password?????? ### 4/5 — Great App Great price *2026-02-26, version 5.2.9* I love the pass code to get into One Safe. It is secure. My passwords are stored securely with ask the data I need including notes. I’ve been using this for years. ### 2/5 — Costs to download AND a subscription cost too *2026-01-10, version 5.2.9* Waaaaaaay too much for an external password manager…why so much and a subscription to boot ??? ### 3/5 — Was this app abandoned? *2025-12-08, version 5.2.9* Was this app abandoned for oneSafe 6? No updates in a year and other minor glitches in the app… is this app still safe to use? ### 5/5 — Great *2025-10-28, version 5.2.9* Love it! Easy, convenient, and works! ### 5/5 — Dave R *2025-10-19, version 5.2.9* Super app.. Until there latest supports device sync I’ll have to stick with this aging version.. Please team, would happily spend money on a better, up to date version.. ### 4/5 — I thought I saved tho iCloud *2025-09-27, version 5.2.9* I noticed that my progress isn't being saved to iCloud from iPhone 10 Max transfer to iPhone 17 Pro Max so I have to start all over again. It's a bit frustrating, especially since my last save was back in 2017. I really wish there was a way to receive monthly reminders to update my exports to iCloud. Also, I tried adding an icon to the file, but it seems like iOS 26 isn't working properly for that. If there's any way you could help with this, I would really appreciate it. Thank you so much! ### 5/5 — Excellent app *2025-09-24, version 5.2.9* Easy and safe way to keep all my passwords ### 5/5 — Good app *2025-08-29, version 5.2.9* User friendly. Please continue to upgrade the app to make even better. ### 5/5 — Top des appli *2025-08-28* Excellente application je l’utilise presque tous les jours. Pour le stockage des mots de passe et copie en pdf en cas de perte de mes papiers carte grise- permis de conduire - carte d’identité - vitale Double protection pour les données sensibles ( Banques ) je recommande ### 5/5 — Great App! *2025-08-19, version 5.2.9* I’ve been using OneSafe for about 12 years now and I love it! Only wish that when I do a search, it would tell me which folder it was found in. ### 4/5 — Immensely Useful *2025-08-17, version 5.2.9* Really can’t see myself without this app. It’s been an immensely helpful app for every use, saving me time, and keeping my info secure. I’d consider myself a moderate user. Recently, however, the feature to download icons has failed in versions 5 and 5+. Any suggestions for how to fix? ### 5/5 — Me gusta *2025-08-10, version 5.2.9* Buena app ### 5/5 — Perfect lock box! *2025-07-24, version 5.2.9* I’ve used one safe for years! Love having a place to securely save not only passwords but pictures of passports, social security numbers and other important things all in one place! ### 5/5 — The best *2025-06-30, version 5.2.9* I have used this app for a number of years and have found it to be stable and well supported. Worthwhile using. ### 5/5 — Base Manager *2025-06-24, version 5.2.9* Very helpful and easy to work with! ## Most critical reviews (10 lowest-rated) ### 1/5 — Version 6 change lost all data. *2026-02-19, version 5.2.9* Frustrating. Was great as is. Switched to from vers 5 to 6 and all my backups are now useless even after trying to going back to ver 5. Literally have to start over. Disappointing and unnecessary. ### 1/5 — poor UI *2025-10-02, version 5.2.9* almost every time I open the app it makes me wait a minute to "optimize the app for my device." Then there's issues with watching videos in app such as that the image duplicates when scrolling or that the home bar constantly appears at the bottom of the screen, despite being in fullscreen video of viewing mode. ### 1/5 — Can’t search online through your Google now to get an icon for it now. *2025-07-15, version 5.2.9* Why???????? I have hundreds of passwords with the icon added online but now it no longer works. Even if I search for an easy one like Hulu but absolutely nothing comes up???? Why????????? ### 1/5 — Freezeeee *2025-03-30, version 5.2.9* It freeze ### 1/5 — BAD CUSTOMER SERVICE *2025-03-23, version 5.2.9* My app freezes and needs to restart to work again for about one or two queries. Helpdesk just ignores me. One month later , just platitudes no help ### 1/5 — proprietary format! *2024-12-25, version 5.2.9* You cannot export PWs other than to proprietary so x format, so once you use OneSafe, you are stuck with it. In my case I want to move to Apple Passwords, and it looks like I have to do it manually for 370 passwords … ### 1/5 — Recurrent crash in the background. Bugs not fixed. *2024-10-30* This app has been having problems for months. Every time the app is in the background it “crashes”. Every time you have to restart the app to search for a password and you can’t leave it in the background. I bought the new version of the app and it still has the same problem. Don’t buy any version of this app. ### 1/5 — WTH did you guys do?? You broke it! *2024-10-24, version 5.2.9* It’s impossible to import a backup. Someone help me out!! I’ve been using this app for YEARS I don’t want to have to change!! ### 1/5 — Не работает с iPados 18 *2024-09-19, version 5.2.8* Не работает с iPados 18 ### 1/5 — Freezes *2024-09-18, version 5.2.8* Lleva desde enero colgándose tanto iPhone como iPad, no se soluciona y el enlace a soporte técnico no funciona. Please, fix the app. It freezes constantly in iPad and iPhone. ## Most praised reviews (10 highest-rated) ### 5/5 — Highly recommend *2026-08-17, version 5.2.9* Great program! Passwords easily accessible all in one place. ### 5/5 — Excellent, no BS! *2026-07-24, version 5.2.9* This doesn’t require anything other than the app. Totally worth it! ### 5/5 — Couldn’t be happier! *2026-04-18, version 5.2.9* I’ve used oneSafe for yeeeears. I love it. It’s simple, intuitive, and has limitless uses. ### 5/5 — Excellent App! *2026-03-23, version 5.2.9* oneSafe helps you with maintaining and creating safe passwords ### 5/5 — Will Never Stop Using! *2026-03-02, version 5.2.9* I have been using this app since its launch in 2011/2012. As long as this app is around, I will not use any others! ☺️ ### 5/5 — Great Tool *2026-02-27, version 5.2.9* Let’s face it, we all have way too many accounts that require usernames and passwords. This tool encrypts the password so you never get locked out of your apps again. It works very well and I highly recommend it. ### 5/5 — Convenient and Encrypted *2025-12-03, version 5.2.9* Used this app for years. Great way to organize information, you can put them in folders etc and search feature is very convenient. Still works when on iOS 26 and it also has an import/export feature over Wi-Fi! Pretty cool! ### 5/5 — Love it *2025-11-19, version 5.2.9* Easy. Secure. Always available and you don’t have to remember countless passwords. ### 5/5 — Don’t Look @ Other Password Managers! *2025-11-11, version 5.2.9* I have been using OneSafe+ for 7 years now and I couldn’t praise it more highly. I have downloaded many other Password Managers to see if there is one that is better out there and with every other App that I try, I realise that OneSafe+ is not only the best but has far more features than its compatriots. If you want simplicity with Security and the best UI download OneSafe+! ### 5/5 — I feel safe! *2025-10-31, version 5.2.9* I have used this app for years, and use it every single day. Absolutely the best. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*