# OneSpan Mobile Authenticator — user reviews > 31 indexed App Store user reviews of OneSpan Mobile Authenticator by OneSpan International GmbH, rated 4.80/5 from 1,390 ratings. - Source: https://appshunter.io/ios/app/onespan-mobile-authenticator/id1172835583/reviews - App overview in markdown: https://appshunter.io/ios/app/onespan-mobile-authenticator/id1172835583.md - Rating breakdown: 5★ 1,280 · 4★ 55 · 3★ 19 · 2★ 5 · 1★ 31 ## Newest reviews (10 of 31) ### 3/5 — iOS 26.2 cannot use *2025-12-30, version 4.0.3* Cannot work on iOS 26.2 ### 2/5 — Neue Funktion *2023-11-13, version 4.0.1* Hallo Die APP ist ja ganz okay bis auf die Geschwindigkeit und der Tatsache das ein Button fehlt um einen neuen Code/OTP generieren zu lassen. Wäre sehr schön wenn die beiden Punkte noch bearbeitet werden könnten. ### 2/5 — Name change and non functional on new phone *2023-11-02* I think the app formerly called Authenticator is now called Onespan Authenticator no longer works on my new iPhone. What do I do now? ### 2/5 — iOS 17 crash *2023-09-27, version 4.0.1* iOS 17 crash ### 2/5 — Uygulama açılmıyor *2022-03-28, version 3.1.1* Merhaba,uygulamaya girmek için tıklıyorum ama açılır gını olup hemen kapanıyor ne yapılabilir?neden böyle birşey oldu öncesinde böyle bir durum mevcut değildi. ### 1/5 — crash on ios 15 *2021-10-16, version 3.1.0* so sad it crashed ### 2/5 — The app is not dynamically adapted *2020-10-19, version 2.3.0* On smaller screens (e.g. old SE) the app is cut off in the lower part (the presence of the „About“ section can be guessed but it cannot be seen). The app should dynamically adapt to different display sizes. ### 2/5 — “Switch” misbehave in dark mode. *2020-06-30, version 2.1.12* In dark mode , Pressing “Switch” make all the digipass disappear. As if they were deleted . It Disable the app and renders it useless. Even when I recreate the pass . It will disappear again. Waste lots of time . Switching to light mode side step the problem, but will waste more battery . ### 3/5 — Key in pass code support? *2020-06-03, version 2.1.11* I wonder could u implement a prompt pass code support when touchID is not able to recognise? I found that it’s troublesome and cannot get the OTP when i have sweaty hand. ### 1/5 — Auto shut down *2020-05-19, version 2.1.11* After update to version 2.1.11 the app could not start itself. ## Most critical reviews (10 lowest-rated) ### 1/5 — So Schrott *2025-12-22, version 4.0.3* Fehlen mir die Worte… ### 1/5 — PIN length and app update are not configurable. *2025-12-09, version 4.0.3* There is no possibility to set comfortable PIN length. For example 4 digits. There is no app’s setting to disable background update ### 1/5 — Always an issue *2025-02-12* Every time I use the code it says invalid. My money is so safe that even I can’t access it online. ### 1/5 — Stürzt sofort ab *2024-05-24, version 4.0.1* iPhone 24 iOS 17.5.1 ### 1/5 — App will no longer open on my phone *2022-11-29* When I try to open the app it crashes. Every single time. ### 1/5 — App stürzt sofort ab iPhone 13 Pro *2022-11-07, version 3.2.0* Beim 12er ohne Probleme. ### 1/5 — Unable to start on IOS 16.0.3 *2022-10-25, version 3.2.0* Hi team, the app does not start on IOS 16.0.3. Would appreciate a quick fix as this app is critical for my work VPN access. Thank you! ### 1/5 — iOS 16 beta *2022-07-29, version 3.1.3* Don’t work on iOS 16 public beta 1 and 2 ### 1/5 — iOS 15.4 crash *2022-03-22, version 3.1.1* plz fix ### 1/5 — Nicht zu Ende gedacht *2022-02-18, version 3.1.1* Leider ist zum Aktiven der App nur ein Scannen des QR Codes vorgesehen. Funktioniert das aus welchen Grund auch immer nicht, kann die Seriennummer und Activation Data nicht manuell eingegeben werden. Dadurch ist die Aktivierung des Token nicht möglich. ## Most praised reviews (10 highest-rated) ### 5/5 — Teşekkürler *2023-08-09, version 4.0.0* Sorunsuz çalışıyor ### 5/5 — Cronto code *2023-07-10, version 4.0.0* I changed to a new phone, I deleted the APP on the old phone, scanned the APP on the new phone, but the screen shows point your camera at Cronto code, I don’t know what the Cronto code is? I originally used the PIN code on the old phone to be enter a number? Can you tell me how to deal with it . Tks ### 5/5 — Best Authenticator *2023-03-29* This is the easiest, fastest, seemingly most secure authenticator I’ve used. ### 5/5 — It works all the time *2022-01-04, version 3.1.1* The app is working very good ### 5/5 — Without interruption *2021-10-07* Never fails. That is a luxury these days ### 5/5 — It can not work on iOS 15 beta 2 *2021-06-28, version 2.3.3* It can not work on iOS 15 beta 2 ### 5/5 — Change of name confuses users *2020-12-21, version 2.3.1* So we have all been using Digipass. Able to search for the app to download and launch it daily from my phone by typing digi. Then it suddenly disappeared. I thought I accidentally deleted it but I can’t find it in the Appstore. I had to hunt for the app in my phone folder by folder. Only to find that there is a name change from Digipass to Mobile Authenticator.... What a waste of time! ### 5/5 — Supersimpel *2020-07-24, version 2.1.13* Installieren, registrieren, authentisieren und schon eingeloggt sein! ### 4/5 — Faceid need add *2025-07-24, version 4.0.2* Faceid need add. ### 4/5 — Works great. Please stop changing the name! *2021-07-24* Works perfectly and the recent “auto copy” function is a game changer which saves me valuable seconds every day. However the app name / icon has randomly changed twice over the last 18 months and made me have to hunt around to work out what happened. From someone almost exclusively uses iOS search to launch things - any name is fine, just stick with it and leave it alone! End users use 2FA apps because their workplace implements them and they’re basically forced to, not out of brand loyalty. Now I have three apps with the bundle display name “Authenticator”. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*