# OneTRS Easy — Powered by Tidal Wave Telecom

> ADA compliant inmate calling application for jails and prisons. (iPhone/iPad app by Tidal Wave Telecom, Inc..)

- Source: https://appshunter.io/ios/app/onetrs-easy/id6751293488 (this page in markdown: same URL + `.md`)
- Developer: [Tidal Wave Telecom, Inc.](https://appshunter.io/developer/1673107658)
- Category: Utilities, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 56 MB
- Languages: American English
- Released: 2025-09-05
- Data updated: 2026-07-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/onetrs-easy/id6751293488/reviews.md

## What is OneTRS Easy?

OneTRS is an ADA calling application specifically designed for the high security requirements of jails and prisons. OneTRS allows inmates to apply for and make calls to FCC certified relay service providers. 

OneTRS offers support for caption calls (IP CTS), Video Relay Calls (VRS), and Text Relay Calls (IP Relay). The OneTRS software suite is free and is supported on all major device brands and operating systems. OneTRS offers a call management web platform for everything from records, reporting, and user management. OneTRS is designed to meet the FCC's order that all Jails and Prisons with an average daily population (ADP) of 50 or more, to have these call accessibility services by January 1st, 2024.

## Key features

- ADA compliant calling
- Inmate call applications
- Caption calls (IP CTS)
- Video Relay Calls (VRS)
- Text Relay Calls (IP Relay)
- Call management web platform


## Frequently asked questions about OneTRS Easy

### What is OneTRS Easy?

OneTRS Easy is an ADA calling application designed for jails and prisons. It allows inmates to apply for and make calls using FCC-certified relay service providers, supporting caption, video, and text relay calls.

### Is OneTRS Easy free to use?

Yes, the OneTRS Easy software suite is completely free. The application is supported on all major device brands and operating systems, with no associated costs for users.

### What types of relay calls does OneTRS Easy support?

OneTRS Easy offers support for caption calls (IP CTS), Video Relay Calls (VRS), and Text Relay Calls (IP Relay), ensuring comprehensive accessibility for users.

### Does OneTRS Easy have ads?

No, OneTRS Easy does not contain advertisements. The application is free to use and does not display any ads to its users.

### What devices are compatible with OneTRS Easy?

OneTRS Easy is compatible with a wide range of devices, including iPhones, iPads, and iPods. The software suite is designed to run on all major device brands and operating systems.

### How often is OneTRS Easy updated?

The latest version of OneTRS Easy is 1.4.0, which was last updated on January 23, 2026. Updates are provided to ensure continued functionality and compliance.

### What is the age rating for OneTRS Easy?

OneTRS Easy has an age rating of 4+. This indicates that the content is generally suitable for all ages, with no mature themes or content.

### Does OneTRS Easy offer a call management platform?

Yes, OneTRS Easy provides a call management web platform. This platform allows for features such as records, reporting, and user management for correctional facilities.

## Version history (last 4 releases)

### 1.6.1 — 2026-07-22

Caption support for VRS calls. Minor improvements.

### 1.4.0 — 2026-01-23

Bug fixes and improved error messaging.

### 1.3.20 — 2025-11-05

Bug fixes and underlying package upgrades.

### 1.3.15 (270) — 2025-09-05

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*