# Onfido — user reviews

> 5 indexed App Store user reviews of Onfido by Onfido, rated 3.60/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/onfido/id1439589403/reviews
- App overview in markdown: https://appshunter.io/ios/app/onfido/id1439589403.md
- Rating breakdown: 5★ 9 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 4

## Most critical reviews (5 lowest-rated)

### 1/5 — Verification video not working

*2025-11-20*

When i tried to verify its not taking picture of id and video is not uploading. They need to improve before launching these kind of apps.

### 1/5 — Stürzt ab. Keine Möglichkeit zum verifizieren

*2022-01-06, version 3.3.0*

Stürzt ständig beim Video Upload ab. Qr Code wird nicht erkannt . Absolut für die Mülltonne

### 4/5 — Crash

*2019-09-05*

Unable to open app on 12.1.4, as soon as i open the app its crashing.

### 5/5 — Great software!

*2022-03-18, version 3.4.0*

Very helpful for IDV

### 5/5 — Klasse NFC-Feature, schnelle Verifikation, gern wieder

*2022-02-03, version 3.4.0*

Top automatisierte KI-gestützte Verifizierung

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*