# ONLYOFFICE Documents — user reviews > 463 indexed App Store user reviews of ONLYOFFICE Documents by Ascensio System SIA, rated 3.62/5 from 157 ratings. - Source: https://appshunter.io/ios/app/onlyoffice-documents/id944896972/reviews - App overview in markdown: https://appshunter.io/ios/app/onlyoffice-documents/id944896972.md - Rating breakdown: 5★ 72 · 4★ 18 · 3★ 10 · 2★ 17 · 1★ 26 ## What do users think of ONLYOFFICE Documents? Overall sentiment: neutral **Pros** - 👍 User-friendly interface - 🚀 Good MS Office compatibility - 🔒 Privacy-focused - 💡 Useful for basic document editing - 👍 Clean and polished design **Cons** - 🐛 Crashes and stability issues - 🐛 Bugs with text input and formatting - 🐛 Unreliable file saving and syncing - 🔋 Performance and battery drain problems - 🔒 Lacks integration with popular cloud services **Commonly reported bugs** - Inability to open and edit existing documents - Compatibility issues with older iOS versions - Problems with Nextcloud and other cloud service connections - Cursor and text input bugs when using external keyboards **Most requested features** - Add support for traditional Chinese language - Improve keyboard and external input device support - Implement autosave and version history features - Integrate with iCloud, OneDrive, and other cloud storage - Expand formatting and editing capabilities ## Newest reviews (14 of 463) ### 4/5 — Great solution with AI agents *2026-08-27, version 9.4.0* I do a lot with AI and in particular agents who are authorized to update some of the files that I work on. Trying to do this while you edit in Microsoft products is virtually impossible. the MS O365 products do some special things to try to provide a better user experience on OneDrive, but unfortunately that leaves a lot of lingering connections which interfere with an independent party like an AI agent making update updates to your files. The only solution I found was to get off the Microsoft products and find something else that was highly compatible and onlyoffice seems to be it. So this review is not about how detailed it’s compatibility with Microsoft products is it’s good enough for me. What’s important to me is that because it does not have these lingering connections to files previously edited… An AI agent can go ahead and update your file effectively with no conflicts with simply is not possible or very unreliable if you use Microsoft Office apps. ### 3/5 — I like the idea and it needs more work *2026-06-23, version 9.4.0* I turned to onlyoffice to get away from Google. I like the encrypted excel sheet in theory. It keeps crashing each time I try to access an excel sheet that is encrypted. So I had to remove the password. On top of that, the excel sheets show blank when I open them. All of this is happening in my iPhone. Not the website. ### 4/5 — Just Downloaded… *2026-06-14, version 9.4.0* So far, so good…but, I am assuming this works better with an iPad keyboard… ### 4/5 — I Like This Office Suite *2026-06-09, version 9.4.0* I have this Office Suite on both my iPad, and on my PC; it does everything I need it to do, and with no headaches. I’m a happy camper! ### 2/5 — Horrendous, but free! *2026-06-05, version 9.4.0* Gosh. I really want this to be a good replacement for the Apple suite that went to a pay-rent structure, but this is not it. It just processes and processes. The beachball spins, and nothing happens. Wait… type a letter… beachball spins. Type a letter… beachball spins. Keep on shopping. This isn’t what you’re hoping for. ### 4/5 — Doesn’t save sometimes but good *2026-05-11, version 9.3.1* I haven’t had major issues I support oss but I have had 2 times where it said it “saved” but when I open the document later it did not save at all ### 2/5 — No spell correction, no right click *2026-05-01, version 9.3.1* It works, but it’s missing basic features, like right clicking misspelt words and suggesting corrections. I think spelling checking needs to be enabled here too. ### 3/5 — so close... *2026-04-24, version 9.3.1* ran into some issues, 1. using a physical keyboard isn't working well with this app- trying to move around the cursor quickly with the modifier keys......just didn't work 2. using backspace deletes normally but using delete did not remove text on the right side of the cursor and again, the modifier keys did not work at all to delete words or lines 3. the app crashed a few times while trying to open a document on a second monitor ### 3/5 — No Box integration *2026-04-12, version 9.3.1* I really like onlyoffice on the Mac but on the iPad there seems to be no integration with Box cloud files. That’s a deal breaker for me. Am I missing something? ### 3/5 — Add Devnagari language support *2026-04-11, version 9.3.1* Can’t edit or add Devnagari i.e. Hindi, Marathi. Please add the same. ### 3/5 — Problema con l’aggiornamento *2026-04-01, version 9.3.1* Buongiorno, con l’ultimo aggiornamento non si riescono più a modificare i file già salvati nelle varie cartelle personali! ### 4/5 — Can i make PDF from document photo? *2026-03-31, version 9.3.1* If i can make PDF from Camera photos document, i don’t need any other apps like “PDF Gear Scan”. But i can only Scan text from photo and make docx with it. On other tips it’s a good and compact app ### 2/5 — Great!… except *2026-03-28, version 9.3.1* I’ve been growing in my appreciation for OnlyOffice using it on my desktop, so I was excited to see it in the App Store for my iPad! I’m trying to get away from Google/Microsoft and I think OnlyOffice is a great option for that! However… why can’t I open any file in my iCloud Drive? It only seems to let me open files saved to the OnlyOffice app folder in iCloud. Because of this, I can’t use it on iPad. ### 2/5 — Autocorrector *2026-03-27, version 9.3.1* La app deshabilita el autocorrector del teclado y no deja activarlo. Debería dar la opción al menos de activarlo. ## Most critical reviews (10 lowest-rated) ### 1/5 — Save issue *2026-08-16, version 9.4.0* I saved my document but when I next opened it, hours of work was lost ### 1/5 — NOT SUPPORT CHINESE FONTS!!! *2026-08-08, version 9.4.0* It does not support Chinese fonts, I tried to contact the developer from official forum and App Store review for two years, still no follow-up and not improved. If there is no further plan for this issue, pls specify and I will not wait for this. ### 1/5 — Doesn’t work on iPad or iPhone *2026-05-06, version 9.3.1* I thought hooray but it’s got no integration with Files on iCloud ….waste of time. The Only Office requires a Portal and there’s no support documentation on the Only Office website, so it’s not a serious contender to Office360 ### 1/5 — Lost my document the first time I used it *2026-04-29, version 9.3.1* I spent ages creating a document. When I finished, I hit the home button and the app froze. I waited a while to see if it were just a glitch, but no, my document was gone. I am not cautious about using it for anything else, which is a shame, as the features on it are better than Apple’s Pages app. ### 1/5 — Limited Files Access *2026-04-28, version 9.3.1* No Google Drive support (regardless of the claim on their website). No access to files on your iPad unless they are in the special ONLYOFFICE folder, wherever that is. These two issues alone make the app worthless. Who cares how well it function in Word Processing if you can’t access your files? I have a hard time believing a company could be this brain dead to not include the native iPadOS file system. Truly unbelievable. I recommend you take a look at SoftMaker’s office products (e.g. TextMaker). It is far superior and you can actually access your files in it. ### 1/5 — God aweful *2026-04-28, version 9.3.1* There is NO way anyone is using this—certainly for spreadsheets. Keyboard shortcuts are absolutely missing or just trash. This is so unusable it should be removed from the store. ### 1/5 — 很难用 *2026-04-02, version 9.3.1* 电脑端不好用，手机端也不好用 ### 1/5 — Pesima app *2026-03-13, version 9.3.1* Se elimina todo tu progreso una vez la actualizas ### 1/5 — Déçu *2026-02-07, version 9.2.1* Je l’utilise pour les cours et à plusieurs reprise l’application a décidé de supprimer tout mes documents. Extrêmement frustrant. De plus pour enregistrer il faut sortir de notre document au risque que cela lag et qu’on le perde. Je suis vrm déçu et en colère. Il est dommage qu’on ne peut pas ouvrir de fenêtre de documents différents aussi pour travailler. J’ai fini par désinstaller l’application et des fichiers ont été supprimés. Ils étaient dans un dossier automatique de l’application et on disparus avec l’appli. Je suis vraiment déçu. Il y avait des documents importants dedans ### 1/5 — zero pdf support *2026-02-01, version 9.2.1* what does the app even do is it just word and spreadsheets ## Most praised reviews (10 highest-rated) ### 5/5 — This is not a 365 clone it is better. *2026-08-19, version 9.4.0* It is so amazingly really like having the old MS office before subscriptions and cloud hype. I loved MS Office 2010. All local files. This is so compatible in both reading and writing file types. The PDF support is super handy for importing into other software programs, printing, and sharing without needing an Adobe account. ### 5/5 — Better than Microsoft office suit *2026-07-30, version 9.4.0* Smoothness, feature and cross device peak performance ### 5/5 — Really good replacement for MS365 *2026-07-08, version 9.4.0* Recently had my MS365 subscription deactivated since graduating college. ONLYOFFICE is a really good suite. ### 5/5 — Great alternative *2026-06-13, version 9.4.0* This has been an excellent alternative for me since I dropped my Office subscription. It is multi-platform and I have had no compatibility issues. Almost all of what I consider to be the most important functions and features for day-to-day use have been implemented. ### 5/5 — please support China cloud drive *2026-06-06, version 9.4.0* such as Alipan ### 5/5 — Great *2026-05-18, version 9.3.1* ONLYOFFICE Documents is hands‑down one of the best free office apps I’ve used. It opens every file I throw at it, keeps the formatting clean, and makes editing on the go actually easy. Smooth, fast, and reliable — exactly what a mobile office app should be. Highly recommend. ### 5/5 — A Better Choice for MS 365 Users *2026-05-01, version 9.3.1* A few years ago I transferred my Mac-based office out of Microsoft 365 and Google Workspace, and into the Apple office suite—Pages, Numbers, Keynote, Safari, Mail, Notes, and Reminders. For the most part this has been a smooth transition, but every once in a while I run into a situation where I need to produce a “native” Microsoft Office file. This is especially true now that I have moved all my work off the Mac OS and onto iOS. I don’t want to pay $100 annually to have the full MS 365 features at my disposal. But the free versions that Microsoft offers on the web and the app are too underpowered to do much of anything beyond the very basics. That’s where OnlyOffice comes in. This is just my experience, but in using it over the last several years, I’ve never run into a compatibility issue with it, either in opening MS files or saving files in MS file formats. Plus it is a fully featured suite of apps that is more tightly integrated internally than MS 365. And it’s completely free for individual users, with a very reasonable upgrade path for workgroups of three or more staff members. I’ve tried all the other alternatives to MS 365 for iOS, and I can’t make the same claims for any one of them. As long as OnlyOffice continues to deliver its exemplary functionality and compatibility with MS 365, it’s the office suite I would recommend to any person or organization that wants Microsoft 365 features and interoperability but doesn’t want to continue shelling out onerous subscription fees for a tool set for functionality, compatibility, and integration that I can get elsewhere for much less. ### 5/5 — User Friendly and Professional *2026-04-05, version 9.3.1* Writing letters in the ONLYOFFICE Documents app is effortless. This suite has everything you could want from an office app, but the nicely organized, easy-to-use interface is the real game changer. I can't believe how quickly I am able to create documents in ONLYOFFICE. This app is a must-have! ### 5/5 — Docs to PDF *2026-03-28, version 9.3.1* Excellent feature all other apps with this feature have switched to payment subscriptions from free ### 5/5 — Spitze *2026-03-15, version 9.3.1* Die einzige kostenlosen office suite die auch wirklich funktioniert mit alle ms Office Formaten. Design ist super, cloud geht auch alles. Auto save wäre noch ein sehr nützliches feature von OneDrive. Oder alle cloud Diensten. PDF klappt auch alles. Pc, android, iOS --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*