# OnMail: Private & Secure Email — user reviews > 180 indexed App Store user reviews of OnMail by Edison Software Inc., rated 4.48/5 from 968 ratings. - Source: https://appshunter.io/ios/app/onmail-private-and-secure-email/id1531381193/reviews - App overview in markdown: https://appshunter.io/ios/app/onmail-private-and-secure-email/id1531381193.md - Rating breakdown: 5★ 727 · 4★ 100 · 3★ 62 · 2★ 35 · 1★ 44 ## Newest reviews (16 of 180) ### 4/5 — So far so good *2025-03-04, version 1.9.18* Just started using so far good ### 4/5 — Nice *2025-02-15, version 1.9.16* It’s good ### 2/5 — Terrible Ui and Unnecessary App *2025-01-28* The UI has been oversimplified in some areas, leaving you without easily accessing features that should be easy to access. The inboxes are tucked away in an annoying drawer that is lucky to navigate. And to top it all off, they force you to use Onmails app for Onmail when Edison (a much better email app that they also own) is perfectly capable of having Onmails few but useful beneficial features implemented into it. Stop trying to carve out a niche with two different apps and give your users features in a single app. People have an enough freaking apps. We don't want two! ### 4/5 — I like it, needs horizontal view *2024-12-22, version 1.9.14* I like this app and it's my default mail. I even changed my apple id to this. My big frustration is when I'm reading a document file attachment, I can't read rotate it to landscape ### 2/5 — I did until they changed it *2024-08-13, version 1.9.6* I loved on mail until they updated to this new version. I absolutely hate it. Honestly I’m ready to dump them and go back to outlook. ### 5/5 — Worth solving the puzzles *2024-07-13* It’s taken me a while to get to grips with Onmail. I still do not see the point of the ludicrous split inbox, I just turn every email into primary. I couldn’t understand why there were only inboxes, no trash/spam etc. until I found their hiding place by accident. The more I use it the more I find, it really is excellent and different. Only puzzle left is the sounds, I can’t find a way of changing them. Highly recommended. **Developer response:** Hi coteroti, thanks for the feedback, we're glad you've taken the time to learn your way around the app. We understand it's a new feel but we think you'll like it! We don't have a way to disable the primary/other categories at this time, but we're looking into letting users disable this in the future! At this time we don't offer custom notification tones like you inquired about, but this is part of our roadmap. 🙂 If you have any questions, issues, or suggestions in the future, please be sure to submit a request at https://support.onmail.com ### 5/5 — love this app *2024-07-06, version 1.9.6* i can confirm or ignore contacts that i recieve incoming emails from this is great for me to keep track of what is important. ### 2/5 — This App Has Major Potential, But Needs Lots Of Improvements *2024-07-04* I Was A Edison Mail User But I Loved Edison So Much & When I Found Out That Edison Has There Own Email Account, I Had To Check It Out. When I First Downloaded Onmail, I Was Impressed At The Sign Uo Screen, After Creating An Account I Was Honestly Disappointed. Let Me Share Some Feedback With You. 1. CUSTOM BACKGROUND I Was Shocked When I Found Out That There Can Only Be A Background Image When The Inbox Is Empty. This Doesn’t Make Sense To Me Because The Only Time Your Going To Have An Empty Inbox Is When You Create A New Account Or If You Delete All Their Emails, Which No One Would Do Of Course At Least That I Know Of. - Let Us Have A Background When There Is Mail In The Inbox 2. RE-DESIGN THE SETTINGS The Settings Page Looks Like A Massive Downgrade From Edison, If Onmail Looked Similar To Edison, I’d Be Happy With It Personally. Here’s My Ideas - Add A Icon Next To Each Setting To Give It A Modern Look. It Also Is More Eye Appealing 3. ADD ICONS NEXT TO THE INBOX, DONE, SENT, ETC This Is Another Feature That Edison Has That Onmail Doesn’t. With Icons Next To Each Thing, It Looks Very Dull. - Add Icons Next To Inbox, Done, Sent, Drafts, Unread, Trash, Spam, ETC Onmail Has So Much Potential & I Am Willing To Help Improve Onmail With More Feedback. Thank You For Making This Email Software Exist And I Definitely Believe That Onmail Could Be The Best Mail App Out There! 😌 **Developer response:** Hi Path, thanks for the feedback, we'll be sure to share it with the team! If you have any questions, issues, or suggestions in the future, please be sure to submit a request at https://support.onmail.com. 🙂 ### 5/5 — I really like this email setup *2024-07-01, version 1.9.6* I’m excited to use this for my new email ### 3/5 — Image Profile pic *2024-06-30, version 1.9.6* I can’t seem to figure out the image profile pic as it continues to ask for a 1MB photo. I get it to work and then it goes away. Can you help please? ### 5/5 — Awesome *2024-06-03, version 1.9.6* Good ### 5/5 — Love it! *2024-05-29, version 1.9.6* Love it! ### 5/5 — ✌️ *2024-05-17, version 1.9.6* ✅ ### 5/5 — Great secure email *2024-05-05, version 1.9.6* Great secure email ### 5/5 — Good *2024-04-19, version 1.9.6* Good ### 5/5 — Mrs *2024-04-09, version 1.9.6* So far I like it if I could understand it a bit more would love it ## Most critical reviews (10 lowest-rated) ### 1/5 — No ability to create new account *2025-01-29, version 1.9.16* Just downloaded the app and had high hopes for it. On the app, it only has the option to login, but no place to create a new account. When I go to the website and click the create new account link, it opens the app, so I’m stuck in a loop. Unable to find any support on the website or the app. ### 1/5 — A shame *2025-01-24, version 1.9.16* Sadly I’ve had to delete the app. I really enjoyed using it but have got fed up and frustrated with the app showing 1 or2 unread emails when I’ve read all the emails. I contacted Customer Service but have not had any reply, so farewell Onmail. ### 1/5 — Terrible time trying to change password *2024-12-23, version 1.9.14* Ridiculous ### 1/5 — Fails to work properly *2024-10-25, version 1.9.12* Having set the account up, it asked for me to authorise the account over and over again it became tedious ### 1/5 — Very Disappointed *2024-02-17, version 1.9.0* Log me out and been trying to log back in but won't let me and I'm not receiving any emails with code. Is not recognizing my recovery email address I lost everything I had there😡 ### 1/5 — Should be a zero *2023-12-02, version 1.8.22* Public service announcement. Please stay away from this email. You will only get the emails they want you to get. If you want to reset your password for an account you will only get that email after it has expired. There is no way to contact anybody and no customer service. Wish somebody had warned me. ### 1/5 — Issue *2023-10-21, version 1.8.14* Just created an account today. But when I add another email account ie. aol it does not connect. All is says that it will take a minute. 20 minutes later and 4 tries still not connection. Have not tried the other emails. ### 1/5 — Was good *2023-10-18, version 1.8.12* No longer works with iCloud email. ### 1/5 — Bad setup *2023-03-24, version 1.7.2* Stopped receiving important email time and money no reply from OnMail after asking 2 times about this ### 1/5 — Irrational erratic *2023-02-18, version 1.6.2* Erratically. Tryandmark all done and no change lots of little yet big annoying issues ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2025-03-29, version 1.9.20* I do not check my personal email often but enjoy the ease of OnMail when I do. ### 5/5 — Amazing email service *2025-02-09, version 1.9.16* Thank you team for a clean, beautiful interface ### 5/5 — exceptional and easy *2025-02-07, version 1.9.16* good solid email structure ### 5/5 — I like it *2025-01-07, version 1.9.14* The app gives you controls a lot of other email clients do not just being able to filter who can send you emails is huge and a great feature modern sleek hopefully they will implement some sort of LLM for writing assistance ### 5/5 — Good mail *2025-01-02, version 1.9.14* Good alternative to gmail ### 5/5 — Love The App *2024-11-25, version 1.9.12* I have been using OnMail for about a year now. Love it keeps spam out and is so easy to use. ### 5/5 — Very good. *2024-09-20, version 1.9.6* I recommend it to all. ### 5/5 — I hh *2024-09-17, version 1.9.6* Okay ### 5/5 — Great service *2024-09-14, version 1.9.6* I love on mail ### 5/5 — So far, really good *2024-07-26, version 1.9.6* Love you can accept or block users even before you get the email. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*