# OnPage — user reviews

> 80 indexed App Store user reviews of OnPage by OnPage Corporation, rated 4.21/5 from 1,391 ratings.

- Source: https://appshunter.io/ios/app/onpage/id427935899/reviews
- App overview in markdown: https://appshunter.io/ios/app/onpage/id427935899.md
- Rating breakdown: 5★ 932 · 4★ 141 · 3★ 50 · 2★ 30 · 1★ 182

## What do users think of OnPage?

Overall sentiment: neutral

**Pros**

- 🚀 Reliable and dependable
- 👍 Easy to use and customizable
- 🚀 Effective for critical alerts and notifications
- 👍 Useful for on-call professionals

**Cons**

- 🐛 Frequent bugs and crashes
- 🔕 Notification issues (not loud enough, don't work in silent mode)
- 🔍 Poor user interface and UI design
- 🔌 Compatibility problems with iOS updates

**Commonly reported bugs**

- Phantom paging issues that lock the app
- Notifications not working reliably
- App freezing when receiving multiple alerts
- Voicemail playback causing crashes

**Most requested features**

- Apple Watch app support
- Ability to mark messages as read/responded
- Improved battery life and power management
- Easier account and billing management

## Newest reviews (12 of 80)

### 2/5 — Stopped alerting when paged

*2024-09-09, version 9.1.2*

My company has been using this app for quite some time now. I just got on my on-call rotation this past Friday and it was working fine for a little while and then when a page came in it stopped paging an audible alert. I was able to login and log back out and fixed it for a while I checked about eight hours later by sending myself a test alert and I had no audible alert. I uninstalled the app reinstalled it and it was working fine. And then sent myself another test alert at 11:30 last night and I received an audible alert. This morning I sent myself a test again received the test but no audible alert. Logged out of the app logged back in and it’s working again. I have a iPhone 13 that I have had no problems with.

### 3/5 — Version 9 lost some nice features

*2024-03-24, version 9.0.2*

We recently upgraded to version 9. This version has a much different look and is not as user friendly. My biggest complaint is not being able to turn the pager off without logging out. Version 9 doesn’t have the ability to turn the pager off; you have to log out then login to turn it back on. There are other things that changed that are very annoying but I’m not going to spend time listing them all.

### 2/5 — OnPage freezes when you have multiple alerts in a small window

*2021-12-22, version 8.5*

Sometimes we receive multiple on page alerts/messages that choke on page. It’s very annoying to respond to the alerts when the app freezes.

### 4/5 — Great alrernate to SMS/Pager

*2021-12-11, version 8.5*

Have been using OnPage for past 6 months and has been a great tool to intimate/remind the priority Issues. Easily cutomizable.

### 4/5 — Nice way to get rid of pager

*2021-12-07*

I use this service/app as a physician when I’m on call. It is nice as I no longer need to carry a pager and all notifications just come through the app on my phone instead. My only complaint is that there have a been a few times when Apple’s iOS updates and the OnPage app doesn’t seem to get along with it. At this time, pages will not come through until the app itself gets an update or gets reinstalled.

**Developer response:** Thank you so much for your encouraging star ratings! Please do not hesitate to contact us at support@onpagecorp.com if you have any questions, concerns or feature requests.

### 4/5 — Works well, but needs a Watch app

*2021-12-06, version 8.5*

Overall Transitioning to this app has been seamless and I would recommend it. Alerts are designed so that you don’t miss them, even if on another call, and it’s easy to switch between employees taking call. I would love to see OnPage create an app for the Apple Watch, currently alerts can be viewed, but not opened so this app doesn’t work to its full potential for users who have watches with cell service.

### 3/5 — Poor response

*2021-11-09, version 8.4*

It is very slow to respond and very moody.  Unable to see a message promptly and keeps reminding even after you check sometimes. Repeat clicks then come all of a sudden. Slow y to o open and freezes all the time.  Much worse than initially

### 2/5 — OnPage use

*2021-11-03, version 8.4*

It fills up- get slow 
It goes down - esp night hours - getting back up is hit and hunt 
WiFi down - so is on page / have to switch 
When it’s working it’s good - we get high volume of calls via a live service to us via on page - the caller ID is great - service makes sufficient errors you can back yourself up with ID

### 1/5 — Buggy

*2021-10-31, version 8.3*

App will crash if you try to slide to a diffrent position in a voicemail

### 1/5 — Garbage

*2021-07-30, version 8.3*

The app crashed in the middle of listening to a voice mail then requested a rating. Hot garbage. Use something else.

### 2/5 — Customer can’t access account to update billing information

*2021-02-18, version 8.3*

This seems like such a simple solution but apparently it’s too difficult for them to have a way for a customer to go in and update their information no you have to call them to do (or have them call you) so which when your busy and can’t be on the phone with them or in a work situation such as medical where HIPAA is a concern (something they pride themselves in being compliant on supposedly). This is just unacceptable. I can update my card information if needed on any other SaaS or service provider but Onpage didn’t think that a customer should be able to update their information. Very disappointing.

### 1/5 — DON’T USE

*2021-02-06, version 8.3*

This app is terrible. If you receive a page while on the phone, the page goes off in your ear. The page also interrupts the call you are currently on so, you and the person you are talking to can’t hear each other. The alert goes off randomly when no page received. It also will continue to alert after you have already acknowledged a page. There are times when you are not alerted to calls as well if you receive several pages in a row and are on a call. Now, if you have to access the online site, you have to go to your email to get a verification code in order to proceed. The problems only seem to get worse instead of better.  I would in no way recommend this app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not reliable

*2026-05-17, version 9.6.1*

The app woks 80% of the time just when you trust it it does not make a sound when a page is sent

### 1/5 — Delete button

*2026-02-23, version 9.4.4*

Unable to delete pages

### 1/5 — Be better

*2025-12-31, version 9.4.3*

Dislike, app is finicky and cumbersome and seems to partially work

### 1/5 — Worst paging system ever

*2025-12-15, version 9.4.1*

I used many paging systems in the past, this is the worst of them all. The transcription is terrible. You have to listen to the audio to understand. The notifications don’t disappear even after you read the message and delete the message. And sometimes the app just doesn’t send notifications, so you miss important updates. Avoid this if possible.

### 1/5 — Major issues for months

*2024-09-01, version 9.1.1*

Messages keep showing as unread. Notifications coming through saying they are from one person but they are actually from a different person. Notifications keep being sent after the messages have been read. Failovers keep getting sent even though the initial person that was paged responded to the originally person immediately. Receiving unnecessary and continuous pages at 3am are unacceptable.

### 1/5 — Does NOT ring loud

*2022-12-05, version 8.6*

There is No vibrate option,
This does not ring loud enough to be heard in another room. 

Cannot be heard in a room of people. 

The “loud” setting is not the level it actually rings at. 

Great idea but needs a update ASAP

### 1/5 — Screen

*2022-10-01, version 8.6*

Can not read txts. Txt to small. 
Put option in settings to enlarge texts

### 1/5 — Still the worst

*2022-02-04, version 8.5*

At some point about 6 mos to a year ago OnPage updated and now has a phantom paging problem that will lock your pager and you’ll receive no pages or updates until support can clear this message for you. It takes 20-30 minutes and the only way to do it is to contact them via phone. If you are a physician this is dangerous for patient care as you’ll miss all pages and not have access to anything you missed. Everyone please STOP using OnPage

### 1/5 — On page

*2021-11-24, version 8.4*

Terrible

### 1/5 — Too many spam

*2021-11-11, version 8.4*

Too many spam and it would ring but I don’t see any messages

## Most praised reviews (10 highest-rated)

### 5/5 — Works well

*2025-11-18, version 9.4.0*

Does the job it’s designed to do. I have it integrated with uptime robot and get distinct notifications/alerts every time my site’s down, when i’m on-call. It’s a set and forget engine that shows up when you need it to show up.

### 5/5 — Using it for 13 years

*2025-03-26, version 9.2.8*

I use this app for the last 12 years.  The company made a lot of improvements and added some nice features that allow me to use this app both for business and my personal life.  Great job.

### 5/5 — Review of the OnPage app.

*2025-03-24, version 9.2.8*

The OnPage app is a very useful way to get important alerts very quickly. The alerts are impossible miss as the audio alert is loud and repeats every 60 seconds until the alert is opened.

### 5/5 — Great app

*2021-12-23, version 8.5*

I have used OnPage for about 5 years and have had no issues. It is very easy to use and helps you prioritize incidents. It also allows you to customize the settings which is nice and you can easily turn off the alerts when you’re not on call.

### 5/5 — Great paging app

*2021-12-13, version 8.5*

We replaced our pagers a few years ago and have been very pleased with this app.  Very reliable and dependable.

### 5/5 — Reliable and user friendly

*2021-12-13, version 8.5*

A reliable and user friendly app that is customizable. Easy to mute when not on call. Compared to other paging apps, this one is great.

### 5/5 — Great product

*2021-12-07, version 8.5*

I’ve been using this app for 3+ years as a medical professional. It works great and is easy to use. The alerts are loud enough that I can hear them when sleeping. 

I wish there was a feature that would block my telephone number when I’m calling patients back.

### 5/5 — Easy to use and helps keep on task.

*2021-12-07, version 8.5*

I have been using onpage for over 18 months. I have not have any problems with it and love how it is easy to use. It makes sure all the partners are on task and ensures that we do not miss a beat. It was easy to learn and keep up with.

### 5/5 — Great Paging alternative

*2020-08-23, version 7.6*

I am in the process of checking out the weaknesses of the app and I am more than pleased to date.  But haven’t stopped trying to break it yet.

### 5/5 — Oral surgeon

*2020-05-22, version 7.4*

Great team
Very reliable
Thanks

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
