# OnPath Mobile — user reviews > 107 indexed App Store user reviews of OnPath Mobile by OnPath Federal Credit Union, rated 4.90/5 from 17,467 ratings. - Source: https://appshunter.io/ios/app/onpath-mobile/id1159014990/reviews - App overview in markdown: https://appshunter.io/ios/app/onpath-mobile/id1159014990.md - Rating breakdown: 5★ 15,679 · 4★ 1,295 · 3★ 340 · 2★ 67 · 1★ 86 ## What do users think of OnPath Mobile? Overall sentiment: positive **Pros** - 👍 Convenient online banking - 🚀 Easy access and quick transactions - 💳 Reliable and secure - 🤑 Early payroll deposit - 🏆 Excellent customer service **Cons** - 🐛 App crashes and compatibility issues - 💰 Fees for account transfers - 🕰️ Delayed transaction updates - 🔒 Difficulty managing accounts and cards **Commonly reported bugs** - App crashes on iPhone 6 and newer models - Inconsistent account balance display between app and website **Most requested features** - Ability to lock/unlock debit card from the app - Integration with cryptocurrency accounts - More detailed transaction history and budgeting tools ## Newest reviews (16 of 107) ### 3/5 — Modernize *2026-06-05, version 4021.0.2* I should be able to transfer money from my bank to OnPath but this is not possible. I have to write a check and take it to the branch to deposit, which is really inconvenient. Seems a bit behind the times. ### 5/5 — Bank Ratings *2026-04-06, version 4020.1.1* Oh Yes! ### 5/5 — Great App *2026-02-03, version 4019.1.0* I just signed up and it’s very user friendly with a simple, functional layout. If I can recommend a feature, I’d recommend showing the APY% in the account details area and having a daily interest tracker so I can track how much interest I’ve earned over time. I think that would be a great feature addition as the app itself is already in the right direction of being very user friendly. ### 5/5 — Great app *2026-02-02, version 4019.1.0* I love the app! It’s easy to access and keeping up to date with my finances which is made easy! ### 5/5 — Thibodaux Branch *2025-11-25, version 4018.1.1* Wonderful people! Always ready to help. ### 5/5 — Great Service *2025-11-12, version 4018.1.1* Ladies are a great help at the branch in Westwego ### 5/5 — Great experience *2025-11-10, version 4018.1.1* I received great customer service today from Jamilla with smile and anything else I needed ### 5/5 — Great service *2025-11-05, version 4018.1.1* Jamila is great at her job. She always has a smile on her face and always super helpful. ### 4/5 — Transactions *2025-11-03, version 4018.1.1* My main concern is that after I make a couple of transactions five to be exact in one day I get blocked from making another. I don’t know why I wish this problem will be fixed. ### 5/5 — Great service *2025-11-03, version 4018.1.1* The ladies in Westwego are always nice and helpful no matter how many times we need help. ### 5/5 — Great branch *2025-11-03, version 4018.1.1* I love it here ### 5/5 — Great and easy to use *2025-11-01, version 4018.1.1* Great! ### 5/5 — Good *2025-10-31, version 4018.1.1* Great ### 5/5 — Great service *2025-10-31, version 4018.1.1* The teller Jamila is so great at helping with the online passwords. ### 5/5 — Bighoward *2025-06-30, version 4017.1.1* Great service as I started back in the days ### 5/5 — ON A BETTER PATH *2025-06-27, version 4017.1.1* GET MY FINANCE IN ORDER WHEN YOU KNOW BETTER ITZ TIME TO DO BETTER ## Most critical reviews (10 lowest-rated) ### 1/5 — 5 stars *2026-06-09, version 4021.0.2* 5 stars ### 1/5 — Horrible app *2026-04-11, version 4020.2.0* Every thing I try to do on here looks to be working then gives an error message. Guess I will have to bring a check to the bank if I want to make a payment. ### 1/5 — Lies *2025-08-01, version 4017.1.1* Was told truck note wasn’t due until the 22 of July for 983 and now I’m 2400 behind ### 1/5 — App keeps crashing *2021-11-24, version 3020.1.1* Haven’t been able to use the mobile app since I switched to iPhone. App crashes every time I get past the log in. ### 1/5 — App won’t work since new update *2020-12-08, version 3015.3.2* App won’t work since last updated won’t even load the app just says and error occurred ### 1/5 — frustrated *2017-03-12, version 2016.07* every time i need to do something from the menu like a transfer, the menu doesn't load and doesn't work. so every time i need to do a transfer, i need to go online on safari or delete the app and reinstall. if I'm gonna go online i might as well delete the app forever. this is very frustrating. ### 2/5 — The app is lagging significantly *2026-06-23, version 4021.1.3* I ### 2/5 — New App *2025-06-05* I absolutely hate this new app!!!! It is not cohesive and all of my past transactions have been deleted. It doesn’t show pending transactions anymore either. I really hope they fix it. ### 2/5 — Bill pay *2023-11-06, version 4010.2.1* Setting up bill pay to schedule payments on your terms is a nightmare on both app and website. ### 2/5 — Good when it works *2021-08-02, version 3019.0.0* I click “remember username” and it doesn’t. I click “remember this device” and it doesn’t. Seems to get worse after every update. ## Most praised reviews (10 highest-rated) ### 5/5 — The best Federal credit Bank *2026-08-31, version 4022.1.1* The best Federal credit bank Im loving it ### 5/5 — Mister *2026-08-31, version 4022.1.1* OnPath is my go to app period ### 5/5 — On Path *2026-08-30, version 4022.1.1* On Path, i love ur login website. Its easy to operate. Thank you for making it so easy. I know i know i am on the right path in banking. Thank you On Path. ### 5/5 — Good mobile app experience *2026-08-23, version 4022.1.1* This bank is the best, overall experience is 10/10. Would recommend this bank to all. Fast customer service, polite response. All is exceptional ### 5/5 — I love myCU *2026-07-22, version 4021.2.0* Love you guys add on path ### 5/5 — Bank *2026-07-09, version 4021.2.0* Great ### 5/5 — Awesome banking *2026-07-01, version 4021.2.0* I love onpath banking ### 5/5 — Knowledgeable *2026-06-18, version 4021.1.3* They were nice upon entering they acknowledge you as a person they listen to what you have to say, and they explained some things ### 5/5 — Zelle *2026-05-08, version 4021.0.2* It’s a great bank, but they have to give more options when it comes to using zelle and wire transfers to others institutions ### 5/5 — IT Department *2026-05-04, version 4020.2.0* Great job IT Department for keeping site’s functionality operating flawlessly. I love the ability to now deposit checks directly into the account of choice instead of depositing in one place and then moving funds to where you desire for them to go. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*