# Onroadz -Self Drive Car Rental — user reviews > 25 indexed App Store user reviews of Onroadz by ram prasath. - Source: https://appshunter.io/ios/app/onroadz-self-drive-car-rental/id6754603013/reviews - App overview in markdown: https://appshunter.io/ios/app/onroadz-self-drive-car-rental/id6754603013.md ## Newest reviews (7 of 25) ### 5/5 — Good option for family people *2026-03-06* Thanks ### 5/5 — Car booking *2026-03-06* The condition of the car was good and the customer service as well ### 5/5 — Good service *2026-03-02* Service was on time and really good. The car was also good. The brakes of the car were slightly loose, check before taking the car, but overall satisfied. ### 5/5 — Seamless Experience *2026-02-16* Renting from Onroadz was a seamless experience from start to Finnish. The vehicle performed beautifully throughout my trip- smooth ride, great fuel economy, and no surprises. Five star, no hesitation. Will 100% rent from here again. ### 5/5 — Customer Experience *2026-02-02* I had a truly great experience with the on-road assistance service. I was traveling outside the city when I suddenly faced a tyre issue. I was stressed and even spoke to the support executive, Gopi, in anger. What really impressed me was Gopi’s calmness and kindness. He handled the situation very patiently, reassured me, and guided me through every single step until I reached safely. He continuously followed up and made sure I was comfortable and not worried at any point. Gopi is an amazing person with great humanity. His dedication, care, and support turned a stressful situation into a very positive experience. Because of him, I have complete trust in this service. Special thanks to Gopi — truly outstanding support! ### 5/5 — Review *2025-12-04* Ride was excellent … constant and all time available customer care support nice experience ### 5/5 — Experience with onroadz was very good *2025-11-30* I like the experience and i got the glanza and they provide for 24 hours and car was little bit broken but the driving experince was so good no mechanical problems nothing and it was an amazing trip ## Most critical reviews (10 lowest-rated) ### 1/5 — Very Disappointing Experience *2026-08-18* My brother had a very stressful experience while returning the car. There was an issue regarding a dent and payment, but instead of handling the matter properly or contacting the police, he was allegedly kept inside a room and locked from outside. He was already nervous and is now receiving medical attention. I sincerely request OnRoads to investigate this incident, review the CCTV footage and take strict action if the employee is found responsible. Please ensure no other customer or family has to face such an experience ### 1/5 — Worst service ever !!! *2026-07-03* I highly DO NOT recommend this app or their service !!! You will regret and have the worst experience!!! I had booked a car from their website and on the time of delivery they say the car’s engine is seized and we can not deliver the car to you. I have been waiting for 1 week for the refund and it is still not completed. This was the worst experience where I had to deal with these guys and every support guy just gives some reason and cuts the call saying you’ll get the refund tomorrow. ### 1/5 — Worst service in madurai *2026-06-27* I rented three cars from Onroadz, and unfortunately, two of them had serious issues. We only discovered at night that one of the cars had a non-functioning headlight and another one has an Ac issue after traveloing about 30 Km suddenly it is giving a hot air, making the drive towards Rameswaram extremely dangerous. When we contacted customer support, they simply said they had forgotten to inform us and suggested we visit a nearby workshop. Since it was nighttime, no workshops were open, leaving us with no immediate solution. To make matters worse, when we returned the vehicle, they demanded ₹15,000 for a very minor scratch, which felt completely unreasonable. Overall, this was one of the worst rental experiences I've had. Poor vehicle maintenance, lack of responsibility, and unfair damage charges made the entire experience frustrating. I would not recommend Onroadz to anyone based on my experience. ### 1/5 — Null customer service *2026-03-08* They have no manners in speaking to a customer on the requirement. They say yes to get the money when it’s time for pickup, claim they have no driver …. So go drop it of pay extra for the hours the car is being kept …. This is day light robbery. Have clearly stated it needs to be picked up while booking . How they claim it’s not conveyed …… they claim nothing such had happened ….. while picking up I had to stand out their gate for almost 45 mins to go to yard and collect and took another 40 mins to get the car ….. shear negligence to the customer ### 4/5 — Customer Experience *2026-03-18* Overall a good experience in terms of car. Car conditions could have been better. ### 4/5 — Review *2026-03-05* Hi Onroadz team, Everything was smooth only disappointment was with your onboarding ground staff they are very lethargic and not cared to handover the car to us due to some due their fault error. ### 4/5 — Car Rental *2026-03-04* The car rental process was smooth and efficient, with friendly staff who explained everything clearly and got me on the road quickly. The vehicle was clean and well-maintained, but the pickup time could have been slightly faster during peak hours. ### 4/5 — Very smooth experience *2026-02-15* From the booking until the drop, everything went smooth. Besides the usual wear and tear of rental cars, the vehicle was in good condition and had no issues related to the driving experience. ### 5/5 — Car Rental *2026-08-16, version 1.0.25* Excellent service and car in good condition, I am happy to suggest to friends and families ### 5/5 — Rental Cars *2026-08-02* Good car and lot of car options available 24/7 also good at all over satisfied ## Most praised reviews (8 highest-rated) ### 5/5 — Service *2026-07-25* The service was pretty much easier and good will recommend to our people too chennai omr ### 5/5 — Self driving car *2026-06-10* Excellent car and good Service but tyre is not good, air is leaking so kindly change the tyre ### 5/5 — Best rental *2026-05-26* Had a really good experience with Onroadz. Mani, the in-charge, was very supportive and professional throughout — clear communication, no confusion, quick response. Definitely recommend to anyone looking for a reliable rental ### 5/5 — Best In Service *2026-05-13* I booked a thar for self drive and it was really amazing and they had the best staff and the staffs were really polite and generous…. Legendary people and legendary service ### 5/5 — Car rental *2026-04-26, version 1.0.15* Good service neat car ### 5/5 — Self drive car experience *2026-04-13* I took swift car for rental. And the procedure was smooth, simple and good, and car condition was very good great staff behaviour. Mohan assisted me very well. He was calm and informative. Recommend who is looking for selfdrive cars. ### 5/5 — Review for car rent *2026-03-30* It is very low price and so comfortable ride , friendly management and lovable supportive team ### 5/5 — Excellent self drive car service *2026-03-09* The car and the person who has handling is very nice --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*