# ONSCREEN Family - Senior Care — Stay connected to your Seniors

> Simple video calling and family connection for seniors via TV or tablet. (iPhone/iPad app by ONSCREEN, Inc..)

- Source: https://appshunter.io/ios/app/onscreen-family-senior-care/id1531264000 (this page in markdown: same URL + `.md`)
- Developer: [ONSCREEN, Inc.](https://appshunter.io/developer/1531264002)
- Category: Utilities, Entertainment
- Price: Free with in-app purchases
- Rating: 4.90/5 from 290 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 135 MB
- Languages: American English
- Released: 2020-11-22
- Data updated: 2026-09-04
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/onscreen-family-senior-care/id1531264000/reviews.md

## What is ONSCREEN Family?

ONSCREEN - Easy, safe and fun communication for seniors and their families.

The ONSCREEN Senior Care platform makes it easy for seniors to receive video calls from family through their TV or tablets, without having to deal with any technology headaches.  Your loved ones receives an "Incoming Call" notification, and 30 seconds later they are connected.  It's that easy!

For "ONSCREEN Joy" tablet app users: This app lets you invite other family members, make calls, send text messages, set up routines, and much more.  Use this app on your smartphone devices.

For TV users (ONSCREEN Moment device): This app allows you to set up a new ONSCREEN device, place and receive video calls with your loved ones.  Setting up is very simple, just going through a few screens and providing the Wifi information in order to connect the device to the internet.  Once the device is set up, you're able to place a test call.  Finally, you can invite other family members, ensuring that everyone stays connected.

Some of the great functionality provided in this app is:

- Have video calls with your loved one on their TV or tablet, with the "ONSCREEN Joy" app.
- Configure daily routines, such as reminders or Joy check-ins
- Invite other "Favorites" to be able to reach your loved one easily
- Control their TV (if they use the ONSCREEN Moment device)
- Send them photos that are added to their Family Slideshow
- Register them for classes and online events.

Additionally live help is built into this app!  Simply tap the "Help" icon in the lower right corner of the screen to connect with our excellent customer service department.  Happy connecting!

## Key features

- Easy video calls to TV or tablet
- Incoming call notifications
- Simple technology setup
- Configure daily routines and reminders
- Send photos to family slideshow
- Invite other family members
- Register for classes and events

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| ONSCREEN Joy | $9.99 | per month |


## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/onscreen-family-senior-care/id1531264000/reviews.md

### 4/5 — Good!

*2025-12-31, version 5.9.0*

Has been difficult (for us) to find/use the CEC to control the tv. Mom’s tv is not a ROKU or smart tv, it’s a not-super-new LG, so that may be part of the reason.  The unit is still very helpful and CUSTOMER SERVICE is GREAT!

### 5/5 — Great call

*2025-11-09, version 5.7.0*

I had a great first experience with onscreen.  It was easy to use and very clear and crisp.  Most highly recommended!

### 5/5 — What a gift!

*2025-10-23, version 5.7.0*

Totally worth it!  So fun to be able to visit with my 100 year old godmother without having someone helping her.  Takes the tech confusion out of the equation!   Wish this was available when my parents were alive.  They don’t even need to turn anything on!

### 5/5 — Great first call

*2025-04-03, version 5.6.6*

Had a great first call enjoyed receiving call and camera work well audio is perfect and they could see me really well

### 5/5 — Happy with product

*2023-07-31, version 3.8.0*

This is one of the most innovative devices that really makes it easy to communicate with my 92 year old dad. He and I both love the device and he says it makes him feel less lonely when we use this technology.

### 1/5 — Horrible

*2023-05-04, version 3.4.0*

Concept a great idea- execution horrible- does not work - tech support non existent

### 5/5 — The best experience for video calls

*2021-06-09, version 1.7.0*

Seeing my loved ones on the big screen doesn’t even begin to compare to small screens.  This is how video calling was meant to be.  Easy to use with Zoom meetings… looking forward to the upgrades that are coming too!

### 1/5 — Poor

*2021-06-04, version 1.6.9*

Not compatible with 5-G networks. Troublesome set up. Clumsy interface. Not recommended.

### 5/5 — Game changer!

*2021-02-04, version 1.5*

The OnScreen product and app are a game changer! We live in a virtual world right now and the amount of time we spend on video calls has grown exponentially. With OnScreen, I no longer squint to see a name or face in my virtual meetings, my daughter can take a virtual dance class right in front of the television, and I can see my loved ones virtually from my couch. This was especially handy during the holidays when we were all secluded in our homes due to the pandemic. 

It’s not a complicated product/app to use either. Connect the OnScreen camera device to the tv, connect the app to the device, and make a call! It worked well with Zoom and FaceTime for me so far. I’m so happy with it and plan to use this often!

### 5/5 — OnScreen, TV video calling

*2021-01-02, version 1.2*

team chatting for family members or friends on TV.Screen is crisp and sound is very clear. Just like meet in person in the room. Great product for the price

## Frequently asked questions about ONSCREEN Family

### What does the ONSCREEN Family app do?

The ONSCREEN Family app enables easy and safe video communication between seniors and their families. It allows seniors to receive video calls on their TV or tablet without complex technology, and families can use the app to manage routines, send photos, and invite other loved ones.

### How does the ONSCREEN Family app work for seniors?

Seniors receive an "Incoming Call" notification on their TV or tablet, and are automatically connected after 30 seconds. The setup for the ONSCREEN Moment device is simple, requiring only WiFi information to connect to the internet.

### What are the key features of the ONSCREEN Family app?

Key features include making and receiving video calls on a senior's TV or tablet, configuring daily routines and reminders, inviting other family members, sending photos for a family slideshow, and registering seniors for classes or online events.

### Is the ONSCREEN Family app free to use?

The app itself is free to download and use, but it operates on a free with in-app purchases model. This suggests that certain features or the ONSCREEN Moment device may require purchase to fully utilize the service.

### What devices are compatible with ONSCREEN Family?

The "ONSCREEN Joy" app is designed for smartphone devices, allowing family members to make calls and manage routines. The ONSCREEN Moment device is used for seniors to receive calls on their TV, and the "ONSCREEN Joy" app can also be used on tablets.

## Version history (last 5 releases)

### 5.9.0 — 2025-12-11

Fixed the problem with Pinch to Zoom.
Also made admins with multiple groups easier to use.

### 5.8.3 — 2025-12-02

Super important bug fixes for favorites.

### 5.8.2 — 2025-11-26

Corrects handling of incoming calls. Ends audio when hangup pressed, before star ratings show.

### 5.8.0 — 2025-11-12

Fixed a bug when using Limited Access permission for Contacts. 
Under the hood changes to make scheduling handle daylight savings time better.

### 5.7.0 — 2025-08-23

New, easier to follow invitations! Generate a simple invitation code and share with your favorites. Then they can install the app and use the code to signup. Also you can now change the display name of your Loved One.

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## Related topics

[on screen](https://appshunter.io/ios/topics/on-screen)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
