# ONSCREEN JoyFamily — TV & Tablets for Senior Care > Simple video calling and family connection for seniors via TV or tablet. (iPhone/iPad app by ONSCREEN, Inc..) - Source: https://appshunter.io/ios/app/onscreen-joyfamily/id1531264000 (this page in markdown: same URL + `.md`) - Developer: [ONSCREEN, Inc.](https://appshunter.io/developer/1531264002) - Category: Utilities, Entertainment - Price: Free with in-app purchases - Rating: 4.90/5 from 368 App Store ratings · 10 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 139 MB - Languages: American English - Released: 2020-11-22 - Data updated: 2026-10-19 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/onscreen-joyfamily/id1531264000/reviews.md ## What is ONSCREEN JoyFamily? JoyFamily – support your loved ones, wherever you are. JoyFamily is the family companion app for JoyTV or JoyTablet. It makes it easy to video call an older parent, a grandparent or a loved one with IDD on their tablet or TV, with nothing for them to set up and nothing for them to press. Their screen can answer your call automatically, so you see them in seconds and get instant peace of mind. Joy works with your loved one's favorite device: • JoyTablet – turns an everyday tablet into a simple, always-on way to stay connected. Use a tablet you or they already own. • JoyTV – a small device that plugs into their TV, for calls and photos on the biggest screen in the house. JoyFamily is your control center. From your phone you can: • Make video calls that can be answered automatically on their tablet or TV • Meet Joy, their friendly AI assistant and companion, who chats, answers questions and keeps them company between calls • Set up reminders for medications, appointments and daily routines, shown on their screen and read aloud by Joy • Schedule check-ins with Joy and video check-ins, so you know how they are doing each day • Send text messages and short videos straight to their screen • Share family photos and manage their photo slideshow on JoyTablet, including how long each photo shows and when the clock appears • Invite siblings, grandkids, friends and support staff so everyone can stay in touch • Share YouTube videos, join Zoom visits, and sign them up for Live Events & Classes • Control their TV and schedule Night Mode, depending on their device Who it's for: • Adult children and spouses caring for an older loved one • Families and support staff caring for adults with IDD • Long-distance families who want to stay close • Senior-living communities, group homes, home-health agencies and IDD service providers Getting started takes a few minutes: 1. Create your account and tell us about your loved one. 2. Choose the screen they will use: on a tablet with JoyTablet, or on their TV with JoyTV. 3. Install JoyTablet on their tablet and log in once, or follow the on-screen steps to connect JoyTV. That's it. Already invited by a family member? Tap "I have an invitation code" to join them. Live help is built in. Tap the Help icon in the app to chat with our friendly customer care team. ONSCREEN JoyFamily – easy, safe and fun communication for seniors, people with IDD and their families. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://onscreeninc.com/pages/privacy-policy ## Key features - Easy video calls to TV or tablet - Incoming call notifications - Simple technology setup - Configure daily routines and reminders - Send photos to family slideshow - Invite other family members - Register for classes and events ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | ONSCREEN Joy | $9.99 | per month | ## Is ONSCREEN JoyFamily safe? ONSCREEN JoyFamily appears safe based on user ratings. The AppsHunter Safety Score for ONSCREEN JoyFamily is 97 out of 100. This assessment is based on 368 user ratings, with an App Store average of 4.9 out of 5. Of 368 App Store ratings, 98.1% point to a safe experience, 0.8% suggest some concerns, and 1.1% point to a risky experience. ## Is ONSCREEN JoyFamily legit? ONSCREEN JoyFamily appears to be a legitimate app. The AppsHunter Legitimacy Score for ONSCREEN JoyFamily is 88 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 10) All indexed reviews: https://appshunter.io/ios/app/onscreen-joyfamily/id1531264000/reviews.md ### 4/5 — Good! *2025-12-31, version 5.9.0* Has been difficult (for us) to find/use the CEC to control the tv. Mom’s tv is not a ROKU or smart tv, it’s a not-super-new LG, so that may be part of the reason. The unit is still very helpful and CUSTOMER SERVICE is GREAT! ### 5/5 — Great call *2025-11-09, version 5.7.0* I had a great first experience with onscreen. It was easy to use and very clear and crisp. Most highly recommended! ### 5/5 — What a gift! *2025-10-23, version 5.7.0* Totally worth it! So fun to be able to visit with my 100 year old godmother without having someone helping her. Takes the tech confusion out of the equation! Wish this was available when my parents were alive. They don’t even need to turn anything on! ### 5/5 — Great first call *2025-04-03, version 5.6.6* Had a great first call enjoyed receiving call and camera work well audio is perfect and they could see me really well ### 5/5 — Happy with product *2023-07-31, version 3.8.0* This is one of the most innovative devices that really makes it easy to communicate with my 92 year old dad. He and I both love the device and he says it makes him feel less lonely when we use this technology. ### 1/5 — Horrible *2023-05-04, version 3.4.0* Concept a great idea- execution horrible- does not work - tech support non existent ### 5/5 — The best experience for video calls *2021-06-09, version 1.7.0* Seeing my loved ones on the big screen doesn’t even begin to compare to small screens. This is how video calling was meant to be. Easy to use with Zoom meetings… looking forward to the upgrades that are coming too! ### 1/5 — Poor *2021-06-04, version 1.6.9* Not compatible with 5-G networks. Troublesome set up. Clumsy interface. Not recommended. ### 5/5 — Game changer! *2021-02-04, version 1.5* The OnScreen product and app are a game changer! We live in a virtual world right now and the amount of time we spend on video calls has grown exponentially. With OnScreen, I no longer squint to see a name or face in my virtual meetings, my daughter can take a virtual dance class right in front of the television, and I can see my loved ones virtually from my couch. This was especially handy during the holidays when we were all secluded in our homes due to the pandemic. It’s not a complicated product/app to use either. Connect the OnScreen camera device to the tv, connect the app to the device, and make a call! It worked well with Zoom and FaceTime for me so far. I’m so happy with it and plan to use this often! ### 5/5 — OnScreen, TV video calling *2021-01-02, version 1.2* team chatting for family members or friends on TV.Screen is crisp and sound is very clear. Just like meet in person in the room. Great product for the price ## Frequently asked questions about ONSCREEN JoyFamily ### What does the ONSCREEN Family app do? The ONSCREEN Family app enables easy and safe video communication between seniors and their families. It allows seniors to receive video calls on their TV or tablet without complex technology, and families can use the app to manage routines, send photos, and invite other loved ones. ### How does the ONSCREEN Family app work for seniors? Seniors receive an "Incoming Call" notification on their TV or tablet, and are automatically connected after 30 seconds. The setup for the ONSCREEN Moment device is simple, requiring only WiFi information to connect to the internet. ### What are the key features of the ONSCREEN Family app? Key features include making and receiving video calls on a senior's TV or tablet, configuring daily routines and reminders, inviting other family members, sending photos for a family slideshow, and registering seniors for classes or online events. ### Is the ONSCREEN Family app free to use? The app itself is free to download and use, but it operates on a free with in-app purchases model. This suggests that certain features or the ONSCREEN Moment device may require purchase to fully utilize the service. ### What devices are compatible with ONSCREEN Family? The "ONSCREEN Joy" app is designed for smartphone devices, allowing family members to make calls and manage routines. The ONSCREEN Moment device is used for seniors to receive calls on their TV, and the "ONSCREEN Joy" app can also be used on tablets. ## Version history (last 5 releases) ### 7.0.0 — 2026-10-18 Welcome to ONSCREEN JoyFamily 7.0, our biggest update yet. • Set up Joy on a tablet: turn an everyday tablet into a JoyTablet in three easy steps. • Photo slideshow: add and remove photos on their JoyTablet and choose how the slideshow plays. • Reminders that speak: Joy reads reminders aloud on their screen (you can turn this off per reminder). • Home screen message: show a personal note on their tablet's home screen. • Night Mode scheduling for tablets. • New name and look: ONSCREEN Family is now ONSCREEN JoyFamily. • Many fixes and improvements to sign-up, calls and subscriptions. ### 6.5.0 — 2026-09-12 We’ve made calling more reliable, improved support for tablets and other screens, and updated subscriptions for a smoother purchase and renewal experience. This release also improves call controls, feedback forms, navigation, and overall app stability. ### 5.9.0 — 2025-12-11 Fixed the problem with Pinch to Zoom. Also made admins with multiple groups easier to use. ### 5.8.3 — 2025-12-02 Super important bug fixes for favorites. ### 5.8.2 — 2025-11-26 Corrects handling of incoming calls. Ends audio when hangup pressed, before star ratings show. ## Apps similar to ONSCREEN JoyFamily | App | Rating | Price | Category | | --- | --- | --- | --- | | [Nucleus InTouch](https://appshunter.io/ios/app/nucleus-intouch/id1270776277) | 3.0 (13) | Free | Utilities | | [Nucleus Caregiver](https://appshunter.io/ios/app/nucleus-caregiver/id1257242727) | 2.5 (4) | Free | Utilities | | [Smile for senior living](https://appshunter.io/ios/app/smile-for-senior-living/id1249933842) | 2.4 (49) | Free | Utilities | | [SmartPacks](https://appshunter.io/ios/app/smartpacks/id6444587674) | 2.5 (12) | Free | Utilities | | [Flic App](https://appshunter.io/ios/app/flic-app/id977593793) | 2.8 (53) | Free | Utilities | | [VoIP.ms Softphone: Call & Text](https://appshunter.io/ios/app/voipms-softphone-call-and-text/id6748383110) | 3.4 (15) | Free | Utilities | ## Related topics [on screen](https://appshunter.io/ios/topics/on-screen) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-19.*