# OnShift Mobile — user reviews > 236 indexed App Store user reviews of OnShift Mobile by OnShift, Inc., rated 1.43/5 from 258 ratings. - Source: https://appshunter.io/ios/app/onshift-mobile/id600755207/reviews - App overview in markdown: https://appshunter.io/ios/app/onshift-mobile/id600755207.md - Rating breakdown: 5★ 11 · 4★ 2 · 3★ 3 · 2★ 8 · 1★ 94 ## What do users think of OnShift Mobile? Overall sentiment: negative **Pros** - 👍 Easy to use - 💡 Convenient for scheduling **Cons** - 🐛 Frequent crashes and glitches - 🔍 Unreliable connectivity - ⏱️ Slow performance - 🔒 Login and password issues - 💸 Wallet/pay issues **Commonly reported bugs** - Constant log-outs and login issues - Scheduling information not always accurate - Wallet/pay feature frequently not working - App freezes and crashes often **Most requested features** - Improve stability and reliability - Add fingerprint/biometric login - Enhance scheduling and shift management features - Integrate with external calendars - Improve wallet/pay functionality ## Newest reviews (19 of 236) ### 2/5 — Connection issues *2026-03-01, version 6.1.4* The connection issues with this app are terrible. ### 1/5 — Horrible *2026-02-14, version 6.1.4* If I would rate the app -1 star I would . I’ve been reaching out to the support team about the same issue for 2 whole days and nothing has been fixed. ### 1/5 — Slow *2026-02-11, version 6.1.4* This app is super slow ### 1/5 — Notifications *2026-02-09, version 6.1.4* I don’t receive text or push notifications from Onshift no matter how many times I update the app or reset my notifications ### 1/5 — Impossible to use *2026-02-08, version 6.1.4* Terrible app!! ### 1/5 — CNA *2026-02-03, version 6.1.4* The app doesn’t allow you to see your daily schedule or allow you to pick up shifts. Just keeps loading. This has been an issue for almost 2 months now…. There hasn’t been an update in 7months. It’s ridiculous seriously. ### 1/5 — Work *2026-01-30, version 6.1.4* I’m every disappointed all are taken a lot percent off and it’s my check and now it’s not work ### 1/5 — Very Glitchy *2026-01-21, version 6.1.4* I always get logged out and gotta log back in, and when i am able to log back in (50% of the time) the app is very slow, and blames my internet connection but that is not the issue. Wouldn’t recommend this app at all, it’s a pain in the ***. ### 1/5 — Time to look behind the scenes this app is horrible *2026-01-16, version 6.1.4* I’m confused as to why this app has a so horrible yet it’s used by companies… never any good reviews… It must be cheap or something under the table.. something suspicious for a good company to continue with such a bad app ### 2/5 — Money never right *2025-12-31, version 6.1.4* This app always having issues, on top of not calculating your hours and money correctly! One minute it will say this amount then the next it will have a lower amount. Feel like they’re cheating you out of your money ### 1/5 — Several Glitches *2025-12-17, version 6.1.4* This app sucks ssa. It glitches nonstop. I’ve used it with 3 different jobs and every time I loathed finding out they use it. Constant log in issues especially if you’ve used it with a previous job, the wallet features literally never works. It takes you days to finally get logged in and then when you do the app will just completely shut down. It does that often. Finally got logged in after figuring out the issue and then it wouldnt allow me to use the wallet feature so like usual I assume I must log out and back in, and when I do it basically is having me start all over with creating an account. ### 1/5 — Sorry excuse for an app *2025-12-14, version 6.1.4* There is always an issue and I’m tired of it! Some people need help and access to certain things! Especially in this climate? Yall are playing and you will learn. ### 1/5 — Issues signing in *2025-12-12, version 6.1.4* It won’t even let me sign into the app, I know my password but it keeps kicking me out ### 1/5 — Buggy! *2025-12-11, version 6.1.4* Sorry, but the app or server seem to consistently fail. Useless for tracking your schedule. Keep in mind that this app is used in healthcare, where staffing is a necessity/mandate. ### 1/5 — Worst app for employees *2025-12-10, version 6.1.4* When I say this is the first app oh my god!!!!!! I did everything asked in the emails to update my number so that I may access my account. These people have me the run around!!! Anything you do on this app is not accessible. I sent I.d paystub and everything. Always something !! I wish employers find something better besides onshift. ### 1/5 — The app *2025-12-10, version 6.1.4* It’s always have problems knowing people need their money ### 1/5 — Wouldn’t use if not needed for work *2025-12-06, version 6.1.4* Constantly kicks you out and always saying Wi-Fi is terrible connection ### 1/5 — App does not work *2025-11-20, version 6.1.4* This app is terrible it’s always saying something is wrong with the connection how about you fix this terrible app I can’t even pick up shifts ### 1/5 — Just a bad app *2025-11-20, version 6.1.4* Even when your service and internet is good the app itself has a hard time loading pages , I can longer pick up shifts… this app is really bad ## Most critical reviews (10 lowest-rated) ### 1/5 — Problems *2026-08-01, version 6.3.0* It’s an okay app. It locks you out for no reason, makes you keep changing passwords once or twice a month and now it causing problems again and I can’t get access my money to pay some bills. It’s been almost two months. No one knows the problem!!! So irritated!!! ### 1/5 — 1 star/ 0 would be chosen *2026-07-24, version 6.3.0* Terrible dependability. Constant issues with freezing screens, system failures. Program isn’t dependable. Often unable to use for hours. Days even in the past ### 1/5 — Lags *2026-06-29, version 6.3.0* Takes forever to load, glitches ### 1/5 — How can this app be so bad? *2026-06-23, version 6.3.0* Literally just crashes every other two seconds, down for maintenance every day but they never fix anything, I can never pick up shifts or see my schedule. Yall are awful at your jobs ### 1/5 — So many issues *2026-06-10, version 6.3.0* And no one helps with anything. Useless ### 1/5 — Terrible *2026-03-10, version 6.1.4* doesn’t deserve a singular star. ### 1/5 — Horrible app *2026-03-09, version 6.1.4* This app is terrible, the constant lag and logging out, then typing in the password, then the app says password is incorrect, even though I am inputing the correct password. Worst app, and to think that a lot of facilities utilize this worthless app?!? ### 1/5 — worse app EVER *2026-02-22, version 6.1.4* this app is absolutely horrible. there is a new issue every other day as to why i cannot login to my app. 100% a disappointment. getting some of your wages sounds great, but because the app is so horrible good luck ever getting any of your money early! customer support is horrible too. they will “fix” your issue & then the next day there is a new issue. ### 1/5 — On shift *2026-02-20, version 6.1.4* This app bites the dust. It is horrible. It doesn’t work 2/3 of the time. ### 1/5 — Too slow *2026-02-18, version 6.1.4* I have to go on the actual website to pick up shifts. The app is too slow. Please fix this. ## Most praised reviews (10 highest-rated) ### 5/5 — Terrible app *2026-02-14, version 6.1.4* Never loads , always logs me out , needs to be off all platforms & remodeled as an app and company. You guys are getting to many complaints not to fix the sht ### 5/5 — Great communication *2025-01-18, version 5.50* Love it 🙌🏿 ### 5/5 — United I’m just trying to *2023-06-24* I’m going through the first thing y ### 5/5 — The family will have a *2023-06-16* I will get back with ### 5/5 — I have a few minutes *2023-06-16* We have any questions ### 5/5 — App. *2023-04-05* Just a question is the app not working or down for some reason? ### 5/5 — Thank me later *2022-10-15, version 5.44* This is the devil !! I’ll be broke forever **Developer response:** We apologize for any issues you have been having. Please reach out to support@onshift.com so we can assist. ### 4/5 — Error message *2023-05-03* I work two jobs that use Onshift for their scheduling. Though everytime I try to use the option to switch accounts to check my other job’s schedule, I keep getting “there was and Error” message and kicks me out and I have to keep logging back in. Kinda annoying. **Developer response:** We apologize for any issues you've recently experienced while in the app when viewing the different schedules. Please reach out to us at support@onshift.com so we can assist in getting these resolved. ### 4/5 — The update is horrible!!! *2018-10-13* Update: they have sent out an update that fixes the app login issue The new update is horrible and difficult to use. The app always signs me out, and I have to log back in. Open shifts can’t be seen on certain days, so if you want overtime you have to go to the open shift tab, versus clicking on the day. This app has become very irritating to use **Developer response:** We just released a fix for this defect yesterday. Please make sure your app is updated to version 4.69+ in the app store to regain the functionality that keeps you logged in. Sorry for the inconvenience. This was caused by Apple's iOS 12 release. ### 4/5 — Pretty good app *2018-10-12, version 4.69* I like seeing all of my shifts in the app. It would be nice to be able to transfer the schedule into iCal. That would make it a 5 star app for sure. It would also be nice to be able to see the entire schedule for more than just the current week. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*