# OnSong 2026 — user reviews > 669 indexed App Store user reviews of OnSong 2026 by OnSong LLC, rated 4.50/5 from 5,395 ratings. - Source: https://appshunter.io/ios/app/onsong-2026/id1330350343/reviews - App overview in markdown: https://appshunter.io/ios/app/onsong-2026/id1330350343.md - Rating breakdown: 5★ 4,216 · 4★ 524 · 3★ 199 · 2★ 124 · 1★ 332 ## What do users think of OnSong 2026? Overall sentiment: negative **Pros** - 🚀 Excellent app for worship and performance - 👍 Versatile and feature-rich - 💡 Helpful for organizing songs and sets - 🚀 Convenient for carrying digital songbooks **Cons** - 🐛 Buggy and unstable, especially in newer versions - 🔒 Subscription model is frustrating for long-time users - 🔒 Removing access to older versions is unethical - 🔒 Expensive subscription fees for basic functionality **Commonly reported bugs** - Songs and annotations randomly disappearing - Frequent crashes and freezes - Inconsistent behavior when importing/exporting songs - Sync and sharing issues between devices **Most requested features** - Improved sync and backup capabilities - More intuitive user interface - Ability to transpose songs easily - Better support for older devices and iOS versions ## Newest reviews (12 of 669) ### 3/5 — Buggy *2026-08-16, version 2026.1* There’s a lot to dislike about this app … it crashes regularly (i am on a new ipad, fully updated and so is my app version) and it does not grey-out songs already selected in other sets when you are building multiple set lists (hour 1, hour 2, hour 3 of a gig, for instance). Crashes can happen at anytime without notice. It’s extremely maddening to have to go back and look at other sets to make sure you’ve not already selected a song. The app used to grey out all songs you had in other active sets. Why on earth would they remove this feature? I hate paying for this app, but I am stuck depending on it. They know so it’s mediocre at best. ### 3/5 — New versions *2026-08-14, version 2026.1* You guys made things way too complicated over the years! ### 3/5 — Lot of issues *2026-07-15, version 2026.1* Having issues with my pedal scrolling. Also lay out is a bit strange compared to earlier versions. Ended up using my older version as I did not delete it when I downloaded the 2026 version. ### 4/5 — Comprehensive and customizable *2026-07-13, version 2026.1* Very nice work. I get OnSong to do what I need and I Like that a lot. There is a bug here and there and a restart is required. But, the pros far outweigh any cons. 4 stars because I want you to keep trying to please me. ¯\_(ツ)_/¯ ### 1/5 — Unreliable *2026-07-12, version 2026.1* This app has given me more headaches on Sunday mornings than you can imagine. Zero support. ### 1/5 — Buttons don’t work completely useless *2026-07-10, version 2026.1* Every time I tried to do anything it presented me with start trial but no matter what I did it would just hang there and not start anything. The account box kept flashing red as if it needed input from me but I had everything filled in. I gave up on this. Really bad user interface. ### 2/5 — bug ….😤 *2026-07-09* trop trop de bug affichage, plante avec iturn ou fais n’i.porte quoi…. Réf en plus payant chère …. Just Chords lui est gratuit et plus stable et en plus il est en AUV3 ..o **Developer response:** Bonjour ! Nous sommes vraiment désolés d'apprendre cela et nous serions ravis de vous aider. Si vous rencontrez des problèmes avec OnSong tels que ceux que vous décrivez, la meilleure façon de les résoudre est de contacter notre équipe d'assistance. Pour ce faire, ouvrez l'application OnSong 2026 sur votre appareil, puis allez dans Utilitaires (icône en forme d'engrenage) > Assistance > Nous contacter. Si vous avez déjà effectué ces démarches, veuillez nous communiquer le numéro de référence du ticket que vous avez dû recevoir lors de l'envoi de votre demande ; nous le transmettrons à notre équipe d'assistance pour garantir une réponse dans les plus brefs délais. Merci, et nous avons hâte d'avoir de vos nouvelles pour vous apporter notre aide ! ### 2/5 — Needs improvement *2026-07-08, version 2026.1* Fails basic usability, incredibly hard to navigate even after a few months. ### 1/5 — Wish they would leave things alone *2026-07-07, version 2026.1* 2026 is real buggy can’t beam anymore ### 3/5 — Das Programm spinnt augenblicklich immer mehr. *2026-07-06* Das Umrechnen in eine andere Tonart klappt oft nicht und augenblicklich werden total falsche Akkorde angezeigt. Manchmal zeigt es auch überhaupt keine Akkorde an (aus und anschalten hilft manchmal, aber auch nicht immer!), dann schreibe ich die Akkorde von Hand rein (über das Menu), die werden aber nicht gespeichert!?! **Developer response:** Hallo! Vielen Dank für Ihr Feedback. Es tut uns sehr leid, von diesen Problemen zu hören, und wir würden Ihnen sehr gerne weiterhelfen. Wenn Sie Schwierigkeiten mit OnSong haben, wie Sie sie beschrieben haben, ist der beste Weg zur Lösung die Kontaktaufnahme mit unserem Support-Team. So können sich die Kollegen das Problem ansehen, eine Diagnose stellen und schnellstmöglich für Abhilfe sorgen. Sie können den Support direkt über die OnSong 2026-App auf Ihrem Gerät kontaktieren: „Utilities“ (Zahnrad-Symbol) > „Support“ > „Contact Us“. Sollten Sie diese Schritte bereits unternommen haben, teilen Sie uns bitte die Ticketnummer mit, die Sie beim Absenden Ihrer Support-Anfrage erhalten haben. Wir leiten diese dann an unser Support-Team weiter, um sicherzustellen, dass Sie schnellstmöglich eine Antwort erhalten. Vielen Dank – wir freuen uns darauf, von Ihnen zu hören und Ihnen zu helfen! ### 1/5 — The software seems unstable *2026-06-25, version 2026.1* Is it me? WiFi issues? Cords not accurate or key signatures changes wonky? ### 1/5 — Updates *2026-06-16, version 2026.1* It’s really to long between the updates. 2 weeks max will be the Best, but actually, it’s more than 4 months. If you count the bugs fixed for that software, it could be a guiness record…. LOL ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor Customer Service *2026-08-29, version 2026.2* I have been trying to sign in now for 3 days. I can not get any support! The AI responds with a re-sign in message but the problem is the re-sign does not work and it will not connect! There is no one to talk to about this problem and no way to resolve the issue! Extremely frustrating!!! ### 1/5 — Will let you down *2026-08-29, version 2026.2* Definitely do not use. Songs exist in the list, no problem. But now when I create a set list the file just shows the heading but not the song itself. I’ve wasted so much time trying to get it to work. Not sure what changed but it’s not good. And I have paid for a subscription. What a sucker I am. Avoid!!! ### 1/5 — DOES NOT WORK *2026-08-25, version 2026.2* I have an M3 MacBook Pro with the latest OS. The app opens with the welcome screen, but as soon as I click any button, the interface turns black and all the buttons disappear. Disappointing. ### 1/5 — Don’t waste your time or money *2026-08-25, version 2026.2* What a complete joke of a program, crashes all the time, changes keys of songs randomly, doesn’t recognise titles of songs, scans really poorly. ### 1/5 — Unreliable *2026-08-16, version 2026.1* This app has given me more headaches on Sunday mornings than you can imagine. Zero support. Used to be able to link Dropbox easily. Not anymore! ### 1/5 — Mediocre, but could be so much better. *2026-08-14, version 2026.1* Still trying to get this program to work effectively. It still does not operate with proper son-by-song sync between devices. ### 1/5 — Application is broken on iOS 26.5.2 *2026-08-03, version 2026.1* I rarely leave reviews on apps but I’m not sure where else to go. I recently downloaded the OnSong app with intent to purchase the premium membership. However, when I tap the “Upgrade to OnSong Premium or Essentials” CTA button in the app, there is no option to proceed with purchase. In addition, the popup modal with the “start free trial” is not live (tapping the start free trial does nothing). I’m not sure where else to go, since their premium support is only available for paying members, and since I’m unable to upgrade, I’m stuck in an unfortunate loop. ### 1/5 — frustrating *2026-08-01, version 2026.1* I got this app to do some simple work setting up setlists and controlling my setlist with a foot pedal. To do anything of value, you have to sign up for a subscription, which is fine, I signed for the pro version so I could do what I wanted. Even after I did that every time I went to access any function, I was blocked by a screen asking me to sign in and upgrade. No matter how many times I went through these steps, I could never get past this screen. Deleting this app and moving to an app more focused on an intuitive interface. ### 1/5 — NOT User Friendly *2026-07-17, version 2026.1* The only thing good about this app is the ability to set it to portrait ### 1/5 — Unhappy *2026-07-13, version 2026.1* I can’t get the app to communicate with other band members. No one can figure out why. I submitted for help twice and get no response. ## Most praised reviews (10 highest-rated) ### 5/5 — Storing and transferring large files *2026-08-24, version 2026.2* Couldn’t imagine doing business with my associates without Dropbox. ### 5/5 — The best! *2026-08-20, version 2026.2* I have tried all of the rest and this is the best! ### 5/5 — Best app for singers *2026-08-06, version 2026.1* Easy to use and send lyrics to other band members. Creating setlists is a breeze and I love the scrolling feature. No need to use a Bluetooth page turner! ### 5/5 — This app is amazing *2026-07-31, version 2026.1* I have never seen a better app and it’s better than bringing papers. Great job ### 5/5 — Love it! *2026-07-27, version 2026.1* Love this app! ### 5/5 — AWESOME *2026-07-20, version 2026.1* This app is fantastic and helps us in ministry every week ### 5/5 — Love Onsong! *2026-07-09, version 2026.1* Love this app! It has saved so much time not having to shuffle papers. I love having my prior song lists available. The ability to change keys is also a fast easy help. I have used Onsong for many years. As a worship leader (or not) I will always use it! ### 5/5 — Great asset *2026-07-08, version 2026.1* I’ve been using OnSong on my iPhone and iPad Pro for quite a few years. I also like having my backing instruments and harmony vocals available. I use a mic stand to hold the iPad and it’s Bluetooth connected to my Mackie ShowBox. It’s great for small gigs. ### 5/5 — Old Rocker *2026-05-21, version 2026.1* I have to admit that there were a few challenges switching from a much older version of OnSong but once I got used to it - awesome! It is a highly valued tool for songwriting and rehearsals. ### 5/5 — Can’t Live Without it *2026-05-10, version 2026.1* OnSong is a staple in my music playing. Whether I am performing or teaching a class it helps me keep track of all my music, arrange new pieces, project all instruction. I have over 7000 songs in my library that I take everywhere on my iPad and iPhone. The most used app on my devices! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*