# OnTaxi: Book a Taxi in UA — Car rides & courier delivery

> Taxi booking and courier delivery service operating in Ukraine. (iPhone/iPad app by OnTaxi s.r.o..)

- Source: https://appshunter.io/ios/app/ontaxi-book-a-taxi-in-ua/id1098576462 (this page in markdown: same URL + `.md`)
- Developer: [OnTaxi s.r.o.](https://appshunter.io/developer/1098576461)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.80/5 from 937 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 146 MB
- Languages: American English, Arabic, Azerbaijani, Czech, French (France), German (Germany), Greek, Kyrgyz, Polish, Russian and 3 more
- Released: 2016-04-21
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ontaxi-book-a-taxi-in-ua/id1098576462/reviews.md

## What is OnTaxi?

OnTaxi is a Ukrainian service for taxi orders and parcel delivery available in over 100 cities across Ukraine. In the app, you can place an online order, see the taxi fare before confirming, and track your ride on the map.

Why OnTaxi:

• Fixed taxi price — after confirmation, the fare does not change.
• Choose a car class: Standard, Comfort, Business, Wagon, or Minivan.
• Parcel delivery up to 20 kg — when you need transport for things, not only passenger rides.
• Pay by cash, card, and Apple Pay.
• See where the car is on the map and how it moves to the address.
• Track your cab on the map, follow trip status, and see driver and vehicle details in the app.
• Driver details and 24/7 support are available during the order.

Useful OnTaxi features:

• Schedule a ride for a specific time.
• Order a cab for another person.
• Add up to 5 stops for more complex routes without extra calls.
• Multi-rides — up to 5 rides at the same time.
• “My Addresses” for frequent locations.
• “Plus or Minus” to adjust the trip price.
• “Sober driver”, intercity taxi, corporate taxi, and cab options for everyday mobility.

Use cases

OnTaxi works for daily city rides, work routes, trips to a station or bus stop, night routes, intercity routes, and document or parcel transfers. Use it for a longer drive between cities or a late drive home. For regular rides, the main driver is predictability: you get the fare and route details before confirmation.

Where OnTaxi works

Taxis and courier deliveries are available in more than 100 cities in Ukraine. Among them are Kharkiv, Poltava, Sumy, Cherkasy, Kropyvnytskyi, Nikopol, Kramatorsk, Dnipro, and Pavlohrad. UA coverage is broad, so choose an address in your city to check availability.

How to order a taxi:

In the OnTaxi app, set your route points, choose a car class, payment method, and desired options. When the details look right, confirm the cab order and go.

OnTaxi is a cab service for everyday rides and parcel deliveries: simple, clear, and predictable. Manage your taxi order, track its status, and keep trip details in one place through the app.

## Key features

- Fixed ride fare before booking
- Multiple car class options
- Parcel delivery up to 20 kg
- Cash, card, Apple Pay, Google Pay
- Real-time car tracking
- Multi-rides and multiple stops
- Scheduled and pre-ordered rides

## What do users think of OnTaxi?

Overall sentiment: mixed

**Pros**

- 👍 Convenient and easy to use
- 🚀 Fast and efficient service
- 💎 High-quality cars and drivers
- 🌟 Excellent overall service

**Cons**

- 🚨 Unreliable app functionality
- 💰 Expensive compared to alternatives
- 🛑 Unresponsive customer support
- 🤖 Issues with driver behavior and vehicle condition

**Commonly reported bugs**

- App crashes after recent update
- Payment method reverts to cash unexpectedly
- Incorrect driver location and arrival time estimates

**Most requested features**

- Ability to tip drivers within the app
- Integration with smart home/voice assistants
- Improved location accuracy and navigation
- Dark mode option for the app

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/ontaxi-book-a-taxi-in-ua/id1098576462/reviews.md

### 1/5 — Чекаю поки хтось візьме заказ по 10 хв,поки ціну не поднімеш до 300 грн то не беруть

*2025-12-10, version 5.36.2*

Охуїли вже зовсім.Поки ціну не поставити в 500 грн ніхто не бере заказ.Зробіть вже якийсь вирок водіям

### 5/5 — One of the best taxi apps

*2025-09-28*

Use this app on the daily basis, so can say it’s really great, the only con comparing to other it’s not always can find the driver.

**Developer response:** Thank you for choosing us! We are working on increasing the number of drivers to reduce waiting times.

### 5/5 — Швидко і зручно!

*2025-09-14, version 5.34.1*

Швидко, зручно, надійно та якісно !Дякую за вашу працю! Ви Топ!

### 1/5 — Наняли нового маркетолога)

*2025-07-04*

Ну отличный же был сервис. И приложение хорошее. Нет, нужно было устроить гениальную маркетинговую компанию. Теперь по 10 сообщений в день с какими то тупыми «акциями». «Выполни задание». Вы серьезно? Считаете пользователи для этого ставят приложение службы такси? Пришлось запретить все уведомления, а без них уже не так удобно пользоваться такси. Так что передавайте привет своим маркетологам.

**Developer response:** Здравствуйте!
Спасибо за отзыв! Оставайтесь с нами!

### 5/5 — Солидно и красиво

*2024-10-24*

Респектабельный автомобиль, сдержанный водитель, комфортабельная поездка, спасибо за ваш сервис.

**Developer response:** дякуємо за оцінку!

### 5/5 — Геніальний додаток

*2024-10-01, version 5.29.5*

Дуже радує, що цей додаток працює не тільки у великих містах і в маленьких містечках, робить пересування НАБАГАТО зручнішим.

### 1/5 — Won’t work without a Czech SIM card

*2024-07-10*

Useless for travelers with SIM cards from other countries

### 1/5 — Dangerous Application

*2023-11-27*

I couldn't force this thing to my location or the spot my daughter was going. I had to take the location the app kept forcing. So I had to take my deaf daughter, 300 m across a busy four-lane highway. Because of this lousy app. that never works right.

### 1/5 — Исправляют отзывы без ведома клиента

*2023-10-11*

Я оставила негативный отзыв про поездку, спустя несколько дней хотела изменить его, а оказалось что его уже исправили модераторы на 5 звездочек)

**Developer response:** добрий день! усі негативні відгуки (як водіїв, так і клієнтів) оператори перевіряють на відповідність дійсності. Якщо ваш відгук було виправлено - значить, у відгуку була інформація, що не відповідає дійсності

### 1/5 — Dangerous Application

*2023-08-08*

I couldn't force this thing to my location or the spot my daughter was going. 
I had to take the location the app kept forcing. 
So I had to take my deaf daughter, 300 m across a busy four-lane highway. Because of this lousy app. that never works right.

## Frequently asked questions about OnTaxi

### What does OnTaxi UA do?

OnTaxi UA is an application designed for booking taxis and arranging courier deliveries. It allows users to order rides, track their vehicles in real-time, and manage their bookings directly from their smartphones.

### What are the key features of OnTaxi UA?

Key features include fixed ride fares displayed before confirmation, a choice of car classes (Standard, Comfort, Business, Wagon, Minivan), parcel delivery up to 20 kg, flexible payment options (cash, card, Apple Pay, Google Pay), and the ability to track your car on a map.

### How much does OnTaxi UA cost?

The app itself is free to download and use. While there are no upfront costs for the application, users will pay for the taxi rides or courier deliveries they book through the service.

### Where does OnTaxi UA operate?

OnTaxi UA operates in 104 cities across Ukraine. This includes major cities like Kharkiv, Kropyvnytskyi, Sumy, Poltava, Cherkasy, Dnipro, and many others, making it a widely available service within the country.

### Can I use OnTaxi UA for more than just personal rides?

Yes, OnTaxi UA offers several additional services beyond standard taxi rides. These include parcel delivery, a 'Sober driver' service, intercity taxi options, and corporate taxi bookings, catering to a wider range of transportation needs.

## Version history (last 5 releases)

### 6.1.1 — 2026-08-13

Thank you for choosing OnTaxi!
In this update, we've made some tweaks and improvements under the hood to make your experience even smoother.

### 6.1.0 — 2026-07-20

Thank you for choosing OnTaxi!

In this update, we've made some tweaks and improvements under the hood to make your experience even smoother.

### 6.0.1 — 2026-07-06

OnTaxi Update — New Map Experience.

We’ve completely redesigned how you select locations on the map to make ordering a ride faster and easier.

### 5.40.1 — 2026-05-29

Thank you for choosing OnTaxi!

In this update, we've made some tweaks and improvements under the hood to make your experience even smoother.

### 5.40.0 — 2026-05-28

Thank you for choosing OnTaxi!

In this update, we've made some tweaks and improvements under the hood to make your experience even smoother.

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## More apps by OnTaxi s.r.o.

- [TaxiBook - all Ukrainian taxi](https://appshunter.io/ios/app/taxibook-all-ukrainian-taxi/id1046830784)
- [OnTaxi Driver: Drive & Earn](https://appshunter.io/ios/app/ontaxi-driver-drive-and-earn/id6444184773)

All apps by OnTaxi s.r.o.: https://appshunter.io/developer/1098576461

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*