# Ontex to you — user reviews

> 6 indexed App Store user reviews of Ontex to you by Ontex Healthcare UK Ltd.

- Source: https://appshunter.io/ios/app/ontex-to-you/id1615019610/reviews
- App overview in markdown: https://appshunter.io/ios/app/ontex-to-you/id1615019610.md

## Most critical reviews (6 lowest-rated)

### 1/5 — Oh Dear

*2025-09-30, version 1.1.6*

Could not get App to accept patient/service number. Phone call to Ontex and they don’t think it works in Scotland.

### 1/5 — NHS customer didn’t work for me

*2025-02-01, version 1.1.6*

Didn’t work. Details correct.

### 1/5 — Useless worked once, still useless

*2024-11-25, version 1.1.6*

Have managed to get in past log in stage only once. I wish I could select the items I need/don’t need (instead of all automatically selected). I entered a note saying don’t need all but nobody read this & still delivered everything so attic full of pads. Every other time the app refuses saying incorrect details. Therefore useless. Why not spend the money on humans in a call centre as it’s now impossible to get thru there. Ext Poor service

### 1/5 — Rubbish

*2023-12-09, version 1.1.5*

Cannot register.
“The service user detail cannot be verified “
Phoned Ontex left a message as no one picks up the phone, that has been two weeks. Tried complaining to MCH. No answer, no reply to emails. Disgusting service

### 5/5 — Very basic and user-friendly

*2024-03-21, version 1.1.5*

This kind of app seemed like a smart idea in my opinion. 
It's not the greatest graphics, but it's still pretty easy to use and accomplishes the goal. The functionality is rather simple and not overly intricate. Perfect for me because I have trouble with complex things. 
The registration was straight forward and I definitely recommend this App.

### 5/5 — Easy to install and send any user-friendly

*2024-01-27, version 1.1.5*

Set it up with the relevant information given by Provide really easily. Shows the last order (history) and tells us when we can next order so looks really user-friendly. Interface is not too cluttered either.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*