# OnTheStep — user reviews > 36 indexed App Store user reviews of OnTheStep by Buhle Mwanza, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/onthestep/id1436665274/reviews - App overview in markdown: https://appshunter.io/ios/app/onthestep/id1436665274.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (17 of 36) ### 5/5 — Great Job in no time *2022-01-10, version 1.2.1* Arrived in no time and diligently worked at clearing snow, down to pavement. Great job by Wesley. Would highly recommend service and Wesley. ### 5/5 — So easy! *2022-01-08, version 1.2.1* Called to set up an account yesterday and requested a service this morning. Within the two hour window the drive was cleared. Love how easy the app was to set up, the pleasant support over the phone and the quick, efficient snow clearing. All from the comfort of my living room! Great service! I would highly recommend it! ### 5/5 — Fantastic service *2021-12-12, version 1.2.1* You guys and gals are great. Thank you. ### 5/5 — Very impressed ! *2019-10-12, version 1.0.10* The process could not have been easier ! The app is extremely user friendly and the individual who cleared my driveway was professional, friendly and fast ! Will definitely be using this app again in the future. ### 5/5 — Expand!! *2019-09-13, version 1.0.9* Please please please expand to the rest of Canada. I’m located in B.C. and would love this service here ### 5/5 — Amazing, quick, and professional! *2019-08-15, version 1.0.8* Amazing service! These guys saved me all of last winter, can’t wait to use this service again. ### 5/5 — Incredible *2019-02-07, version 1.0.4* Driveway was shovelled within 2 hours and they did an impeccable job. Works so well if you are out of town as they send a picture of the completed work so you know it’s was done and done well. ### 5/5 — Amazing app and idea *2019-01-09, version 1.0.3* I put in a request for snow removal. Within 2 hours my request was accepted and shovelling was complete. I really like that a picture of the completed job is sent which was helpful since I was not home. Amazing to come home and the work was done! ### 5/5 — Great App! *2019-01-07, version 1.0.3* It did take a while for someone to answer my request, and I offered double the suggested pricing because we had so much snow dumped overnight, and with more on the way I just couldn’t keep up. The person who did answer did an amazing job! Would definitely like them again! This is such a great idea! ### 5/5 — Stepper POV *2019-01-03, version 1.0.3* As a stepper I LOVE this. Everyone is so friendly, I can work whenever I want, and it’s good pay. Hands down awesome! ### 5/5 — Extraordinary *2018-12-24, version 1.0.2* The impact this app has had on the city of Winnipeg has been amazing! Building such a sense of community! This is just what Winnipeg needed❤️❤️ ### 5/5 — Super service *2018-12-13, version 1.0.1* Made a request and within very short time parking spot had been cleaned right down to concrete. No more fractured vertebrae from falling this winter. I’ll be definitely using them as required. Great idea. Thanks guys ### 5/5 — Great Experience *2018-12-09, version 1.0.1* Made a Request and someone came to start clearing my snow very quickly. This has changed the way I think of snow removal. Wonderful experience will definitely be using this again ### 5/5 — Incredible idea! *2018-12-07, version 1.0.1* This app has made my life so much easier as a single mom! Shoveling heavy thick snow is not the easiest nor the quickest. Having this app has made my winter already so much easier with young ones and work. I have more time for myself and don’t have to stress after a long day of work to shovel a damn heavy snowfall!! Thank you for this creation and hope for this to go far in the near future 🙏🏼👏 ### 5/5 — Amazing idea - questions from Toronto *2018-12-05, version 1.0* Saw a video about this on the weather network, CONGRATULATIONS on this amazing idea! I live in Toronto, in a condo so I don’t have a driveway. My questions: 1- can you get students from Toronto involved in this? Basically: can you expand here? 2- Though I don’t have a driveway, I like to shovel snow, can your app connect weird people like me to seniors or people with disability who need someone to shovel for them for free? ### 5/5 — Great idea - here’s a suggestion! *2018-12-01, version 1.0* Great idea! While I usually clear my own driveway I can see using this a couple of times a year.....you should have the option to revise the profile info. I entered In the wrong driveway length and have the address in twice now and cannot delete any of the addresses (oops!). Same issue if I move. Also, consider adding in grass cutting and leaf raking options..... ### 5/5 — Very clean UI *2018-11-26* The app is simply amazing to use. The UI is clean and easy to navigate around. I am absolutely loving it. Takes care of my snow shovelling needs. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam ( 2026) Do not use *2026-02-01, version 1.2.2* I have worked with this app for last 3 years but this year they are scamming people working for them. I completed 4 orders of snow removal during snowstorm conditions but was not paid. Wrote 3-4 emails but no response. Please don’t use. ### 1/5 — Was good…not any longer *2025-12-22, version 1.2.2* Initially, the app was good. You place a request and someone would pick it up overnight and your driveway would be cleared of snow. Now, nothing happens. But even more worrying, I had $50/- taken out of my credit card when I never used their service. Contacted support and absolutely no response after 48 hours. Stay away from this app. ### 1/5 — Unreliable *2023-01-13, version 1.2.2* My last three snowfalls have yielded me NO service. The app is nice and sleek but I’ve not gotten any response this season save one time. I’m removing the app and pursuing an independent contractor. So disappointed ### 5/5 — First time using the app. *2024-03-03, version 1.2.2* Cleaned the drive way really well, paid attention to detail. He communicated well. ### 5/5 — Amazing service ! *2024-02-12, version 1.2.2* Friendly, efficient and reliable! ### 5/5 — Lawn care and snow removal *2022-09-06, version 1.2.2* Great service. Always dependable ### 5/5 — Parking pad clearing *2022-02-23, version 1.2.2* Wesley did an absolutely amazing job. With all the snow around he cleared my parking pad so well & even widened the approach way from the backlane. Couldn’t be happier with his work! ### 5/5 — Snow defeated *2022-02-22, version 1.2.2* I recently sustained a back injury related to shoveling all of this snow. I had heard of onthe step from the news last year, I had downloaded the app at that time but didn’t have to use it as I was able to keep up with the snow. I procrastinated about using this app but needed assistance so I sent along my request on a Tuesday evening, Wednesday at 6a.m. a stepper was shoveling my front walk, he did a fantastic job! I just had my walk shoveled out again after the weekend blizzard great work! Would definitely recommend (already have) ### 5/5 — Driveway clearing *2022-02-20, version 1.2.2* Aidan did a great job, I recommend this company for everyone. I will definitely call them again for other jobs. ### 5/5 — Snow *2022-02-20, version 1.2.2* Superb ## Most praised reviews (3 highest-rated) ### 5/5 — Deck cleaning *2022-02-03, version 1.2.2* Daniel was very pleasant and he did a great job! I will recommend this app to friends. ### 5/5 — How fast? *2022-01-24, version 1.2.1* Snow done perfectly in an hour! Fantastic! ### 5/5 — Great Service *2022-01-18, version 1.2.1* I have been delighted with the service offered by “On the Step”. I have used the service twice. Each one has been very prompt, very thorough and complete. Very highly recommended! Jan. 18, 2021 Once again, more than satisfied by the prompt and thorough job performed. It is reassuring that such a service exists when our winter weather becomes more challenging. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*