# onTime : NJT, Light Rail, Bus — user reviews

> 75 indexed App Store user reviews of onTime by Mobileware Inc., rated 3.74/5 from 195 ratings.

- Source: https://appshunter.io/ios/app/ontime-njt-light-rail-bus/id429757774/reviews
- App overview in markdown: https://appshunter.io/ios/app/ontime-njt-light-rail-bus/id429757774.md
- Rating breakdown: 5★ 102 · 4★ 30 · 3★ 9 · 2★ 19 · 1★ 34

## What do users think of onTime?

Overall sentiment: negative

**Pros**

- 👍 Great app historically
- 👍 Useful for planning commutes
- 👍 Accurate information (historically)
- 👍 Easy to use (historically)
- 👍 Reliable and easy to use (historically)
- 👍 Great app
- 👍 Very useful
- 👍 Excellent
- 👍 Convenient app
- 👍 Fabulous
- 👍 Awesome
- 👍 Great App!
- 👍 Handy App to Plan Your Train Trip
- 👍 Recommend
- 👍 Accuracy
- 👍 Most accurate app I’ve found
- 👍 Great App!
- 👍 OnTime
- 👍 Love this Rail APP!!
- 👍 Helpful app!
- 👍 OnTime app
- 👍 A life saver
- 👍 Very good app; usually accurate.
- 👍 Great app!

**Cons**

- 🐛 App broken, nothing loads
- 🐛 No trips found
- 🐛 App stopped working
- 🐛 Train times inaccurate
- 🐛 No schedule shows up
- 🐛 App doesn't work with NJT
- 🐛 App doesn't show NJ Transit
- 🐛 App is broken
- 🐛 Inconsistent with delays
- 🐛 Never updates for weekend service changes
- 🐛 App shows incorrect schedule
- 🐛 Favorite pairs don't work
- 🐛 Ads make app unusable
- 🐛 Ugly graphics after update
- 🐛 ETA's often off
- 🐛 Favorites function doesn't work
- 🐛 App stopped working
- 🐛 No real time updates
- 🐛 Can't go back to home screen
- 🐛 GUI is terrible
- 🐛 App crashes when changing agency
- 🐛 Terrible app
- 🐛 Can't set up for NJT Buses
- 🐛 Track predictor fails
- 🐛 No track, no cost
- 🐛 Doesn't take Dinky into account
- 🐛 Overwhelming amount of ads
- 🐛 Predicted track is wrong
- 🐛 Incorrect timetables loaded
- 🐛 NJT Bus never loads!
- 🐛 App has glitches affecting updates
- 🐛 UI more complex, slower, intrusive ads
- 🐛 Mandatory new feature invades privacy
- 🐛 Software update changed app look
- 🐛 Constantly shuts off
- 🐛 Bus delays not announced
- 🐛 No schedule in latest version
- 🐛 Not accurate with delays
- 🐛 No real time info
- 🐛 Recent updates make it unusable
- 🐛 Visually confusing and unworkable
- 🐛 Doesn't show actual arrival/departure times
- 🐛 Terrible update, impossible to navigate
- 🐛 Pretty Useless.

**Commonly reported bugs**

- Schedules don’t load
- No trips found for NJT
- Shows no trains between Princeton Junction and New York
- App stopped working a few weeks ago
- Always says no trips found
- Train times and numbers are wrong/don't exist
- Shows 'no trips'
- Doesn't seem to work with NJT
- Doesn't show New Jersey Transit
- Old app version isn't pulling up train schedules
- App stopped working for me a week ago
- App suddenly stopped working, no scheduled train times
- App stopped working as of last update
- No schedule shows up on NJT anymore
- Can’t delete favorite pairs
- Can’t set a favorite pair to default
- Ad placement transfers to scammy website
- Updates have made it buggy
- Update produced ugly graphics
- Have to find schedule again every time
- Departure time from origin station is correct 60% of the time
- App NEVER updates or adjusts for weekend service changes
- Favorites function does not work
- Have to re-answer stations every time
- App stopped working
- No real time updates, only standard schedule
- Can't go back to Home screen after clicking 'Stops'
- GUI is terrible
- App only crashes when changing agency from NJT to PATH
- ETA's often off by 5-10 minutes
- Can’t set up app for NJ Transit Buses
- Track predictor fails
- Doesn't get the tracks right after official announcement
- No track, no cost
- Doesn’t take Dinky into account
- Amount of ads is overwhelming
- Predicted track for every train is wrong
- App doesn't have correct timetables loaded
- NJT Bus never loads!
- App has glitches that affects the updates
- UI more complex, slower, and added much more intrusive ads
- Mandatory new feature won’t let you see schedule unless it installs and keeps track of you
- Software update on iPad changed how app looks
- Constantly shuts off as soon as I click on the train
- Bus delays are not announced
- Latest version cannot pull any of the schedules
- Not accurate when there are delays
- App does not show any delays or cancellations
- Recent updates make it almost unusable
- App gives trains running in both directions, including from other points
- App is crowded with irrelevant or misleading information
- Doesn’t show when the train ACTUALLY will and does arrive at stops
- Terrible update, almost impossible to navigate

**Most requested features**

- Update and fix the app
- Keep NJT functionality
- Automated announcements for weekend work
- Option to keep multiple train lines
- Siri feature integration

## Newest reviews (14 of 75)

### 3/5 — What’s happened?

*2023-12-09, version 10.4.3*

Thus wonderful site now says “no trips.”  What had happened?  If there’s a fee, I’d pay it … it better than NJT.

### 2/5 — The long con…

*2023-08-24, version 10.3.0*

This app & I have been through a lot.  From needing the last train home at 1:51am, to missing the last train and sleeping on the dirty floor until 6am.  I always had faith it would lead me right.  Little did I know, after all these years it was playing the long game just to rek me at 31 years old.  Waiting for the 9:11 train like a dame fool…the app knew it wasn’t showing…so here a sit until the next train takes me home.  2.5 out of 5 stars.

### 2/5 — App stopped showing times

*2023-04-15, version 10.3.0*

I love to use this app every time I go into the city from NJ, however a few weeks ago the app suddenly stopped working and no longer shows any scheduled train times no matter what days/times or locations I choose. I don’t understand what would cause this, the app doesn’t need updating or anything so I’m at a loss. :/

### 2/5 — No schedule

*2023-04-10, version 10.3.0*

About last week no schedule shows up on NJT anymore. 
Use to be a great app

### 2/5 — Has some bugs

*2022-11-28, version 10.2.4*

Can’t delete favorite pairs
Also can’t set a favorite pair to default. It always reverts to my old favorite pair.  Come on!  You can do better!!

### 3/5 — Love the app, useful, ads make it unusable sometimes

*2022-08-29, version 10.2.4*

Ad placement can transfer you to their scammy website when you're trying to adjust times/dates for the planner function. It's a great app and had all the things I needed, the updates have made it buggy, and sadly not as user friendly

### 3/5 — Bad update

*2022-08-26, version 10.2.1*

The update has produced really ugly graphics and you have to find the schedule again every time you return

### 1/5 — Crap Shoot with Scheduled time

*2022-06-14, version 9.7.0*

Departure time from origin station is correct 60% of the time. Why? Operators run early or late (usually within a 5min window). That would be tolerable if not for the inconsistency. Pick one: early or late. 

The most egregious issue I have is with “weekend service changes!” WHY does the app NEVER update or adjust for “track work” timetable changes? One FOUR occasions; over the past few months, I was over a hour late because there is NO announcement on the schedule main screen. No pop up or warning indicator? Why must I DID every Saturday/Sunday to see if there are changes.  Why can’t we get automated announcements on Thursdays & Fridays informing us of weekends work?

NJ Transit buses are not much better but there I hove OPTIONS

### 2/5 — Favorites

*2022-05-06, version 9.7.0*

Favorites function does not work. I have to re-answer the stations every time I use it.

### 1/5 — Stopped working

*2022-03-07, version 9.7.0*

A couple weeks ago this app stopped working.

### 4/5 — Pretty good app

*2022-03-02, version 9.7.0*

Pretty good app

### 4/5 — Good

*2021-10-28, version 9.7.0*

Good supplement to NJT app.  Like that you can follow a train that has left, based on the start time. Wish it updated problems and delays better

### 1/5 — Inaccurate

*2021-10-07, version 9.7.0*

There are no real time updates. It’s the standard schedule. Has cost me multiple times now!

### 4/5 — Very useful

*2021-07-21, version 9.6.2*

I like how it tracks my train in real time. It’s a little quirky but I use it every trip

## Most critical reviews (10 lowest-rated)

### 1/5 — Nothing loads, app is broken, has been for the last few weeks,

*2026-05-02, version 10.8.6*

For at least the last few weeks schedules don’t load, no one has done anything to fix this. The app is completely useless now.

### 1/5 — No trips Found

*2024-04-26, version 10.5.6*

This was the best app to know about transportation time, lately, despite the updates, you can’t find the trips for NJT, I can’t understand how the developer make an update before to check if it is working.

### 1/5 — App stopped working

*2024-03-28, version 10.5.2*

Had been great for years. Now shows no trains at all between Princeton Junction and New York.

### 1/5 — Stopped working

*2024-02-02, version 10.5.1*

App was really useful but stopped working a few weeks ago, no app updates to fix the issue and now it always says no trips found. Wish they would update and fix

### 1/5 — ALL MY TRAIN TIMES ARE INACCURATE

*2024-01-24, version 10.5.1*

i used this app all the time to be able to check what trains ran to my station and when i would arrive, recently all the times and train numbers have been wrong/ don’t exist. No idea how to fix it.

### 1/5 — Stopped working

*2023-11-30, version 10.4.3*

Doesn’t seem to work with NJT at this point

### 1/5 — Doesn’t work w/ NJT anymore?

*2023-11-27, version 10.4.3*

I don’t see New Jersey Transit in the list anymore among many other metro areas …and the old app version isn’t pulling up train schedules?

But the app ad still says it runs for NJT. :( 

I loved this app. Hope you can keep NJT

### 1/5 — Stopped working

*2023-06-20, version 10.3.0*

Loved this app until it stopped working for me a week ago. Didn't realize how much I needed it

### 1/5 — Stopped working as of last update

*2023-04-14, version 10.3.0*

^

### 1/5 — You’ll never be on time with the app

*2022-12-07, version 10.2.4*

The app shows correct schedule maybe one time in a month

## Most praised reviews (10 highest-rated)

### 5/5 — THANK YOU FOR FIXING THE BUGS!

*2022-08-30, version 10.2.4*

Loved this up until an update last week. Developer reached out to me and fixed the bug in the latest update! Back to being the best NJT app out there!! Reliable and easy to use. If you take NJT, you need this app!

### 5/5 — Very Useful

*2022-08-22, version 9.7.0*

This has been a very useful app for train arrivals. I appreciate it.

### 5/5 — Great app

*2022-05-17, version 9.7.0*

100% efectiva ..

### 5/5 — Excellent

*2022-05-04, version 9.7.0*

So convenien

### 5/5 — Just in time.

*2022-01-07, version 9.7.0*

The app helped me to get in time at work, really useful and very easy to use.

### 5/5 — Great time schedule - NJT

*2021-07-30, version 9.6.2*

First timer and it was an easy commute. Parked my car, got my ticket from the kiosk and waited for the train to arrive at Hamilton Station.  I got in the quiet car.  It was just that easy. The return trip from Penn Station NY was easy as well. The train is announced and listed in the schedule board.  One thing to note, if you haven’t eaten all day, there. Is no food and beverages allowed on the train.  Great ride.

### 5/5 — Great

*2021-04-19, version 9.6.2*

This is a great app!

### 5/5 — Good

*2020-05-17, version 9.5.3*

Awesome

### 5/5 — Convenient app

*2019-12-13, version 9.5.1*

I find this app to be very helpful. My favorite feature is how it lets you know when a train is delayed or cancelled. That helps me out a great deal.

### 5/5 — What took me so long!

*2019-12-04, version 9.5.1*

Been so busy, always rushing and train employee encouraged me to get on train, before I missed it while waiting at ticket machine. Downloaded mytix and this app and not rushing as much anymore. So convenient!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*
