# OnTime Transit App — user reviews

> 67 indexed App Store user reviews of OnTime Transit App by 404Mobile, rated 2.50/5 from 23 ratings.

- Source: https://appshunter.io/ios/app/ontime-transit-app/id564931106/reviews
- App overview in markdown: https://appshunter.io/ios/app/ontime-transit-app/id564931106.md
- Rating breakdown: 5★ 6 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 12

## What do users think of OnTime Transit App?

Overall sentiment: mixed

**Pros**

- 👍 Handy and accessible resource
- 👍 Easy to check bus times
- 👍 Accurate bus times
- 👍 Functional and responsive app
- 👍 Easy to navigate
- 👍 Reliable and makes life easier
- 👍 Works well for its intended purpose
- 👍 Accurate compared to Google Maps
- 👍 Good for planning ahead
- 👍 Helpful for finding bus arrival times
- 👍 Developers respond to issues

**Cons**

- 🐛 Inaccurate bus times
- 🐛 App crashes frequently
- 🐛 Trip planning not working
- 🐛 Missing bus routes
- 🐛 Error downloading bus times
- 🐛 Location screen reloads
- 🐛 New updates are buggy
- 🐛 Not reliable
- 🐛 Old app, same old problems
- 🐛 Inaccurate for Express bus #92
- 🐛 Shows incorrect bus stop information
- 🐛 Font too small for times
- 🐛 GPS accuracy affected by traffic
- 🐛 Shows London UK instead of Ontario
- 🐛 Duplicate bus routes listed
- 🐛 Map doesn't show bus numbers

**Commonly reported bugs**

- App crashes
- Trip planning feature not working
- Error downloading bus times
- Location screen continuously refreshes
- New updates are buggy
- Shows London UK instead of London Ontario
- Duplicate bus routes listed
- Map doesn't show bus numbers
- Bus times are inaccurate
- Nearby tab not working
- Main bus stops not posted
- Timing glitches (-13 minutes)
- App not working on iPhone iOS 12.2
- Shows incorrect bus stop information
- Shuffled lines (route 13 shows info for route 10)

**Most requested features**

- Update app with new bus stops
- Add schedule information for Express bus #92
- Option to check schedule the day before
- Show bus routes on the app
- Search using bus stop numbers
- Larger schedule view
- Option to switch between street names and directions
- Show actual bus locations on the map
- Update with new route changes
- Add Route 79 and delete Route 49
- Fix bug with duplicate bus routes
- Fix bug where map doesn't show bus numbers

## Newest reviews (15 of 67)

### 4/5 — Requires an update

*2025-10-22, version 2.2.11*

In the App it says the bus is coming in 15 minutes, and the bus came in 1 minute. Requires an update as it also doesn’t show the new bus stops. 
Kindly do so, I really like the app. 
P.S I will change my review to 5 stars when I see an update. 
Thank you very much.

### 4/5 — I like the app

*2025-08-31, version 2.2.11*

One of the best apps to keep track of your bus times . It even updates when the bus timings change . Good job!

### 3/5 — Express bus  92

*2024-12-19, version 2.2.11*

There is no schedule information about Express bus #92. Can you put some on the app.

### 4/5 — Easy to check

*2024-07-17, version 2.2.11*

The app is great. Easy to check the times. The only thing is if you don’t know the route number. The other suggestion is if there was an app where one could check the schedule the day before, in case one was planning ahead.

### 4/5 — Route 92

*2023-03-05, version 2.2.11*

The app works well. Route 92 was reinstated on February 5th but doesn’t show up in the app. Will there be an update?

Thanks!

### 3/5 — Glitches sometimes

*2022-10-03, version 2.2.11*

It’s got a few issues but otherwise ok

### 2/5 — Trip planning doesn’t work

*2022-09-28, version 2.2.11*

That’d be super useful if trip planning worked. Also being able to see the routes like the paper bus maps use to have would be nice.

### 3/5 — Love it when it works

*2021-08-05, version 2.2.10*

Good app just sometimes , mostly around the evening time or later it won’t show bus times saying error downloading bus times. Always seems to happen at a time I need it most and quickly too. Very frustrating at times . Other then that it’s good to use  . But maybe we could get an option to search using the bus stop numbers as well in the near future, that would also make it very easy at times. Thanks for the app.

### 2/5 — On time app

*2021-07-16, version 2.2.10*

It stopped working

### 3/5 — I love this app when it works

*2021-04-22, version 2.2.10*

This is a very useful and accurate app except for that it glitches out all the time. I haven’t been able to use the trip planning feature for a couple months now.

### 5/5 — Bus 20

*2020-11-26, version 2.2.9*

Bus 20 could at their stop on time

### 5/5 — Mostly very good

*2020-11-22, version 2.2.9*

I just wish where you show the “Next three buses” the times were easier to read. The font is too small for the numbers, and the light grey on white doesn’t work well (for me anyway). If possible, please make the times darker/larger. 
Otherwise this is my go-to app. It’s accurate about 95% of the time. 
Question: do you have the actual schedules somewhere on the app? I haven’t found them. 
Thanks!

### 5/5 — Reliable app

*2019-11-01, version 2.2.9*

Easy to use and to find the directions. 

Thanks for your work!

### 5/5 — Nice

*2019-10-27, version 2.2.9*

I mean...I get on my bus on time so 5 stars

### 2/5 — Missing Routes

*2019-10-24, version 2.2.9*

This app is missing few bus routes that i need . Can you please update it.

## Most critical reviews (10 lowest-rated)

### 1/5 — This app is great

*2023-01-09, version 2.2.11*

This app is great to help find out when your bus is coming

### 1/5 — Used to work

*2022-10-28, version 2.2.11*

This app used to be my go to app for transit. Now however it is useless. I don’t know what happened but one day it just stopped working for me. Places in my city no longer show up and when I try to do anything else the app crashes. I’m very disappointed and hope that one day it gets fixed.

### 1/5 — Longer bus route times in southeast

*2019-10-26, version 2.2.9*

Need longer bus route times in southeast subdivision people do work past 8pm and need to get home after 8pm the old bus route of the Adelaide 16 was A lot more convenient.

### 1/5 — Not really on time

*2019-10-23, version 2.2.9*

Bus schedule time... keeps delay and not 100% correctly if it comes 5 minuets but it’s felt like 10 minuets. Put up correct timing. 🙄😑

### 1/5 — Worst app to track your bus routes

*2019-10-21, version 2.2.9*

Incredibly misleading

### 1/5 — Error downloading times

*2019-09-11, version 2.2.9*

I use the transit system very rarely for the fact the times don’t appear on the screen. When I do try to check the schedule it comes up with an error downloading times. This is very frustrating when you need to take 2 buses to your destination. The app really needs to be updated and repaired.

### 1/5 — Was great stop messing it up

*2019-09-11, version 2.2.9*

Stop using streets instead of directions FFS I know north vs South not some street I've never heard of.... 

Or at least give to option to switch to which you prefer

### 1/5 — Does not update with new routes

*2019-09-09, version 2.2.9*

New route changes in London have been in service for a week and the changes are not reflected in the app. This is a common problem. Otherwise it is pretty handy and mostly accurate.

### 1/5 — Old app same old problems

*2019-06-19, version 2.2.9*

I turned on my data so I could give this app 1 star while waiting for a bus that never came

### 1/5 — On Time app....

*2019-05-12*

Doesn’t work on iPhone iOS 12.2.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent!

*2026-03-08, version 2.2.11*

It is a very handy resource and it is very accessible for people who use assistive technology.

### 5/5 — Bus review

*2025-02-23, version 2.2.11*

Great service very accurate

### 5/5 — OnTime

*2024-06-18, version 2.2.11*

Now I don’t need to call and find out when the bus come I can just look on the app. It work well so far.... Connie

### 5/5 — On Time LTC bus route

*2024-03-23, version 2.2.11*

It’s great having an app that is both functional and responsive. Enjoy!

### 5/5 — Great service

*2023-12-02, version 2.2.11*

It so easy to look up and organize and I would definitely tell people about this app for sure

### 5/5 — App is great

*2023-02-15, version 2.2.11*

I find this app very easy to navigate and it is much easier than google maps arrival times

### 5/5 — Name speaks for itself!

*2022-12-22, version 2.2.11*

It is hard to navigate at first but when you get used to it, this app will be your bestfriend. It is more exact compared to google.

### 5/5 — Bus

*2022-09-24, version 2.2.11*

It’s a very good app it tells you the right time and is amazing

### 5/5 — Does what it says

*2022-08-04, version 2.2.10*

It’s useful for exactly what it was made for

### 5/5 — Get the most of your time

*2021-09-24, version 2.2.10*

Very reliable makes my life easier

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
