# onTime : Transit — user reviews > 64 indexed App Store user reviews of onTime by Mobileware Inc., rated 3.80/5 from 214 ratings. - Source: https://appshunter.io/ios/app/ontime-transit/id1154570449/reviews - App overview in markdown: https://appshunter.io/ios/app/ontime-transit/id1154570449.md - Rating breakdown: 5★ 106 · 4★ 37 · 3★ 19 · 2★ 16 · 1★ 36 ## What do users think of onTime? Overall sentiment: negative **Pros** - 👍 Easy to use - ✅ Accurate schedules - 🚀 Fast loading - 💡 Real-time updates - 📍 Automatic station detection - 🌟 Helpful for commuters - ✨ Brilliant app idea - 💯 Reliable information **Cons** - 🐛 Crashes frequently - 📉 Unreliable information - 😠 Ads are intrusive - 🔄 Favorites lost after updates - 🐌 Slow loading times - ❌ Incorrect track predictions - 😵 Confusing interface - ⚠️ Full-screen ads during critical times - 🚏 Wrong track numbers - 📅 Weekend schedules shown on weekdays **Commonly reported bugs** - App crashes upon opening - Verification emails do not open the app - App never gets email verification notification - New version refuses to hold default route - Saved trips do not show up - Cannot find schedule anymore - Countdown timer is missing - App doesn't remember favorite station pairing - Only shows 'Join Carpool' screen - App is frozen/spinning ball of waiting - Won't load or allow location entries - App shuts down iPhone - App locks up after ad and premium upgrade request - Full screen useless advertisement - App reloads and erases route - Inaccurate info (late trains indicated as on time) - App shuts down when clicking 'yes' to 'are you on this train' - Error message for LIRR connections - App is crowded with ads, no bandwidth for useful info - Train timelines and track info take longer to load than ads **Most requested features** - Remove ads - Option to pay for ad-free version - Fix verification email links - Hold default route - Bring back countdown timer - Improve track prediction accuracy - Allow checking into delayed trains - Don't change station names to addresses - Provide timely delay information ## Newest reviews (17 of 64) ### 2/5 — Schedules are just plain wrong *2022-04-26, version 10.0.10* I have 2 apps for the train schedules on NJ transit so I can compare. It’s showing me the weekend schedule when I am asking for Tuesday. The app from NJTIX Is correct I can’t rely on this app. ### 4/5 — Update fixed problem *2022-03-30, version 10.0.7* Thanks devs ### 4/5 — Rail *2020-03-21, version 9.5.4* Relatively easy to use. However track prediction so far a failure ### 3/5 — Pretty accurate *2020-02-11* I used this app for commuting home from GCS and for the most part it is accurate. Sometimes it gave me the wrong track number and I had to hopped off the wrong train after the announcement of stops and barely made it to the correct train. The app is still accurate, however, it is wise to check the board in the station for the track number. ### 2/5 — What is it up to? *2019-11-29, version 9.5.1* Sends me multiple notices every day. While I take the train a few times a year, why do I need to hear from MNR so much? They think they are very important ### 3/5 — Ads on a time-critical path *2019-10-08* Latest version of the app shows ads when you charge stations in the station selector. That’s absolutely the worst time to force customers into a full-screen ad, because they are trying to make the next train. Apart from that, the app is reasonable. ### 3/5 — Ads and privacy *2019-10-01, version 9.5.0* I’d rather pay them half my privacy sold out and my experience cluttered with ads. ### 4/5 — Helpful tool! *2019-03-27, version 9.4.0* Accurate and updates tend to be helpful ### 3/5 — Unpredictable *2019-03-12* My issue with the app is that when it gets updated, it becomes either the best or worst app in the world. One minute it is accurately predicting train times and the corresponding track, other times it just doesn’t know what’s going on. Right now it’s good but God knows for how long ### 4/5 — Overall, a useful app but . . . *2019-03-01* Seemingly, with every update favorite pairs are lost and need to be recreated. Shouldn’t have to do that every time an update is released. Thanks for looking into a fix for that! ### 4/5 — Simple, straightforward, intuitive *2019-02-22, version 9.3.5* Gives you the info you need, when you want it. ### 1/5 — Bad App. Forces you to buy Premium to see if that is any better *2019-01-28, version 9.3.5* Locks up after ad and premium upgrade request. Purposeful I am sure ### 1/5 — Garbage app *2019-01-19, version 9.3.4* Used to work just fine. Now it crashes upon opening. ### 1/5 — Deletes my favorites *2018-12-18, version 9.3.3* If I could give it a zero I would. App was created by MTA suits when it should have been created by riders. Every time the app has a new update my favorites get deleted and I can never reset or save it. I am better going online to see the schedule. ### 1/5 — Upgrade Not working *2018-11-27, version 9.3.2* Just installed update. It keeps shutting down my IPhone 8S. ### 1/5 — This piece of junk application keeps crashing on brand new XS Max! *2018-11-23, version 9.3.2* This piece of junk application keeps crashing on brand new XS Max! ### 1/5 — Now with full screen ads *2018-11-05, version 9.3.0* I am rushing to catch a train, but I need to know which train stops at my stop so I check the app. The clock is ticking. I open the app and... full screen useless advertisement. Thanks OnTime! I missed my train trying to find the tiny ‘x’ to close the ad. ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest update breaks all the functionality I’ve enjoyed for years *2022-03-10* The latest update which adds carpooling, totally breaks the functionality I’ve enjoyed for years. First of all, I was forced to switch from the MNR dedicated version to this generic version because the verification email links only point at this version’s App Store page, not the version I’d actually been using. Secondly the verification emails don’t open the app. Therefore the app never gets the notification that the email address is verified. Instead, the verification emails always open the link to the App Store. When pressing the open button in the App Store takes me to the app but doesn’t cause the email verification to complete. I’ve tried it a dozen times, with it feeling 100% of the time. This new version also refuses to hold my default route. I have to bring up one of my favorite routes in order for it to open anything. Previously when I would open the onTime app, it would show my default schedule. Now I have to explicitly select it every single day. If you have not yet upgraded, for the love of all that’s good, please do not do so. Developer, please fix this rubbish. **Developer response:** Thanks for your feedback. Please note these have been fixed in the latest version. For faster responses, please email support@mobilewareinc.com ### 1/5 — Horrible since the update *2022-03-08* None of the trips that I had previously saved will show up. Completely useless. Why do they screw around with things after it was working fine. Can’t even find the schedule anymore. **Developer response:** Thanks for your feedback. Please note this has been fixed in the latest version. For faster responses, please email support@mobilewareinc.com ### 1/5 — Where is my countdown? *2022-03-02* This new app update is terrible! Much harder to read the new font and the countdown timer is missing - it was really helpful to know how long it was until the train left. Also, the app doesn’t seem to remember my favorite station pairing. I have to input it every single time I use it now. C’mon, people! Fix this! **Developer response:** Thanks for your feedback. Please note this has been fixed in the latest version. For faster responses, please email support@mobilewareinc.com ### 1/5 — V10 is broken *2022-03-01, version 10.0.0* All I see is a Join Carpool screen that I can’t dismiss. ### 1/5 — Frozen *2020-11-25, version 9.6.2* Spinning ball of waiting to load is all I get from the just installed application. I’m using iPhone 11 Promax. ### 1/5 — Keeps Crashing!!! *2020-01-12, version 9.5.2* Wont load or allow location entries ### 1/5 — Reliability *2019-09-30* The reliability of knowing what track the train comes in on is about 45% right. There should be no reason why they can’t get this right but then again this is LIRR on a good weather day they have switch problems never mind drizzle,snow and can you believe wind is a factor.... get real lirr. With all our money per month spend some on your infrastructure and get better supervisors to keep your men from hiding and sleeping in dark corners we see them out there. ### 1/5 — Ads *2019-09-06, version 9.4.2* Get rid of them ### 1/5 — Awful app *2019-06-24, version 9.4.2* Useless, doesn’t give accurate information on train arrivals.... ### 1/5 — Incorrect information *2019-01-29, version 9.3.5* Update us horrible. A MNR search brings up many incorrect trains. It even give a track number that doesn’t even have a platform at my station. Almost useless. Just terrible. ## Most praised reviews (10 highest-rated) ### 5/5 — Train *2019-12-06, version 9.5.1* This website is sooo easy to use and great for all my trips into the city!! Thank you ### 5/5 — Good information *2019-08-18* I like the predictions for the tracks that are 95% accurate. It’s that 5% that sends me running. But overall it’s a very brilliant app. I believe the people live near me that came up with a great idea. ### 5/5 — Managing Director *2018-10-21, version 9.2.1* Excellent App - super easy to use and very helpful! ### 5/5 — Good *2018-10-05, version 9.2.1* Works pretty well. ### 5/5 — Impressive! *2018-09-19* So far I’m really liking this app. I got frustrated with NJT app not working and new there must be something better. This app is it when it comes to schedules. It automatically detects what station I’m closest to and shows me the schedule for the train line I’m interested in (you set settings for train line you want). Supposedly it will push me notifications on significant delays but thankfully I haven’t run into any yet. It also “predicts” what track your train is arriving on which is great for commuters at NY Penn Station where it’s a mad dash for the train once they show the track on the screen in the station. ### 5/5 — No complaints *2018-08-16* I like using this method. I use the LIRR infrequently but this seems to never fail me. I can’t attest to on time trains, but this schedule app works fine for me. ### 5/5 — Great App *2018-07-29, version 9.2.0* On point....couldn’t travel without it! ### 5/5 — Its better than MNR app, PA & Schedule board *2018-06-01, version 9.1.7* Love this app ad it’s way ahead of the MNR. Delays are listed accurately. Track change is always on point. Thank you OnTime! ### 5/5 — OnTime *2018-05-18, version 9.1.6* Awesome app. Very accurate schedules ### 5/5 — A Great Win for Technology *2018-05-02, version 9.1.4* Invaluable. No more fussing with barely legible paper timetables. Amazing that something this useful came out of a government agency. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*