# OnTrac OnRoute

> Delivery management app for independent owner-operators with route optimization and scanning. (iPhone/iPad app by LaserShip.)

- Source: https://appshunter.io/ios/app/ontrac-onroute/id6503946887 (this page in markdown: same URL + `.md`)
- Developer: [LaserShip](https://appshunter.io/developer/619328872)
- Category: Business, Navigation
- Price: Free
- Rating: 2.30/5 from 261 App Store ratings · 68 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 201 MB
- Languages: American English, European Spanish
- Released: 2024-06-23
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ontrac-onroute/id6503946887/reviews.md

## What is OnTrac OnRoute?

OnTrac OnRoute is an application designed for independent owner-operators to manage and improve their delivery businesses.

• Scan packages quickly and efficiently• Automated route optimization
• In-app smart navigation featuring improved turn-by-turn directions and address geocoding via HERE Technologies
• Improved Virtual Proof of Delivery (VPOD)• Multi-language integration with Google Translate

Please note application makes use of location services. Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Package scanning
- Automated route optimization
- Smart in-app navigation
- Virtual Proof of Delivery (VPOD)
- Multi-language support

## What do users think of OnTrac OnRoute?

Overall sentiment: negative

**Pros**

- 📦 Improved photo zoom functionality compared to old app
- 🎯 Streamlined delivery completion process
- 📱 Advanced app features and modern interface
- ✅ Functional barcode scanning capability

**Cons**

- 🗺️ Inaccurate address mapping and navigation
- 🐢 Slow app performance and frequent freezing
- 🔍 Incorrect stop display and proximity issues
- 📍 Poor route optimization causing inefficient delivery paths
- 🔋 High battery consumption
- 📱 Barcode scanner is temperamental and unreliable
- 🗺️ Map glitches and zoom functionality problems
- ⚠️ Connectivity issues with intermittent signal
- 🐛 App crashes during manual route sequencing
- ❌ Missing delivery location options (behind gate, etc.)
- 💾 Corrected addresses not saved between deliveries
- 🚫 Grouped stops reduce payment accuracy
- ⏱️ Slow barcode scanning speed
- 🔦 Flash settings not optimized for night deliveries

**Commonly reported bugs**

- Incorrect address display when selecting stops
- App freezes and crashes during manual route creation
- Barcode scanner detects barcodes outside of scan border
- Map constantly zooms out unexpectedly
- App loses functionality with reduced cell signal
- Stops disappear from manifest after completion
- Manual sequencing shows unresolved stops that won't display
- Road blockage warnings appear despite being disabled
- App requires restart after each delivery
- Scanning takes 5-10 seconds to process
- Signature box too small in portrait mode
- Flash turns off immediately after barcode scan
- Error timeouts during route optimization
- Multiple packages at same stop not properly tracked
- App closes unexpectedly during delivery workflow
- Package tracking shows incorrect location (wrong states)

**Most requested features**

- Address correction and update persistence across deliveries
- Live weekly package delivery count tracker for pay verification
- Manual route sequencing with full control stop-by-stop
- Integration with phone's native maps (Google Maps, Apple Maps)
- AI-powered smart route optimization
- Bluetooth barcode scanner support
- Landscape mode for signature capture
- Sync status verification feature for offline deliveries
- Package brand/company visibility during scanning
- Behind the gate and other delivery location options
- Show current location button on map
- Top-down map view option
- Separate stops for different apartment numbers
- Scanner-only mode without navigation
- Hide package origin information
- Tablet/iPad compatibility
- Comment section for delivery status updates
- Driver assistant route sharing capability
- Wide camera mode as default
- Road blockage notification toggle that actually works

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/ontrac-onroute/id6503946887/reviews.md

### 4/5 — Es predeminal

*2026-08-04, version 2.1.8*

Actualicen el mapa parece que no lo han actualizado desde el 2010 y agreguen la opción de hacerle zoom ah las fotos que vayas ah tomar ah la hora de entregar el paquete

### 1/5 — worst delivery app you can use

*2026-07-30, version 2.1.8*

i dont even write reviews this is literally my first app review ever. but im currently working using this app and its been froze for 20 minutes and its becoming a regular thing..so i have time to write a review finally. as you can see theres is nothing else to review lol this is the basis of this app its literally the most frustrating part of my day. and rhe fact that they charge drivers to use it and cant fix and bugs the app has or even update the maps says alot

### 2/5 — Current Driver ****

*2026-07-25, version 2.1.8*

Update the maps and PLEASE add an option to report dogs! Take a page out of Amazon’s Flex app.

### 1/5 — Cheapest delivery company I’ve ever worked for better off securing your own contracts

*2026-07-22, version 2.1.8*

Time and pay

### 3/5 — Cannot update bad addresses

*2026-07-15, version 2.1.7*

Addresses show correctly on Apple and Google Maps but not on OnTrac OnRoute. Continuously have to have a secondary map open for delivery to correct addresses OnTrac will not allow to update if the app thinks its correct. I have several showing in indiana, Louisiana etc. and I deliver in the southwest portion of the U.S.A. Can’t trust the app completely day to day, even small issues like addresses 2 or 3 streets from where you need to deliver pop up constantly.

### 5/5 — Multi-device use

*2026-07-02, version 2.1.7*

Can you please allow real time log in and stop completion across multiple devices? 

For example, it would great if I can use my tablet for GPS purposes and my phone to complete deliveries. 

This would help conserve battery life across devices and keep drivers safe while navigating to stops.

### 1/5 — No help

*2026-06-04, version 2.1.7*

I have been in the aplicación for an Hour to create an new acount bit a I dont now How to and they dont help me

### 1/5 — new update

*2026-06-04, version 2.1.7*

gps is messing up. it’s pointing me to wrong house/street.

### 1/5 — Please go bankrupt

*2026-04-04, version 2.1.6*

Quite literally one of the worst apps ive ever used. Whoever designed the app has obviously not been on the road using it and is probably some stuck up corporate loser. Please fire the whole team that created this POS app.

### 4/5 — Update maps more frequently

*2026-04-04, version 2.1.6*

Please updates maps! Or have a way drivers can report wrong / bad addresses or streets that are not actually streets. I have several streets and an apartment on my route with a closed gate but the map always tries to take me through it and it's one that messes the flow of the route (don't even get me started on  newer housing developments). Instead of having to remember and accommodate, need a way to report it so a driver new to the route does not go that way.

## Frequently asked questions about OnTrac OnRoute

### What does OnTrac OnRoute do?

OnTrac OnRoute is designed to help independent owner-operators manage and improve their delivery businesses. It offers features like package scanning, automated route optimization, and smart navigation to streamline daily operations.

### What are the key features of OnTrac OnRoute?

Key features include quick and efficient package scanning, automated route optimization, in-app smart navigation with turn-by-turn directions and address geocoding, improved Virtual Proof of Delivery (VPOD), and multi-language integration via Google Translate.

### Is OnTrac OnRoute free to use?

Based on the provided information, the application is listed as free. There are no mentions of in-app purchases or advertisements.

### What platforms is OnTrac OnRoute compatible with?

The description does not specify the exact platforms (e.g., iOS, Android) for which the application is available. However, it is described as a mobile application, implying it runs on smartphones or tablets.

### How does the app help with delivery efficiency?

The app enhances efficiency through automated route optimization, which plans the most effective delivery paths. Quick package scanning and smart navigation with precise directions also reduce time spent on each delivery, while VPOD streamlines proof of delivery.

## Version history (last 5 releases)

### 2.1.8 — 2026-07-20

OnTrac OnRoute version 2.1.8 provides users with new features, including:
- Improved navigation accuracy near delivery locations, distances are displayed in feet instead of miles.
- New Terms & Conditions link added to the login screen.
- Ongoing bug fixes and performance enhancements to deliver a faster, more reliable delivery experience.

### 2.1.7 — 2026-05-29

May 2026
OnTrac OnRoute version 2.1.7 provides users with new features, including:
- Quickly upload system logs directly to OnTrac for faster support and issue resolution
- Zone information now surfaces directly on stop cards in both Manifest and Map views
- Zone details displayed throughout navigation and stop details to help drivers stay focused and efficient
- Ongoing bug fixes and performance enhancements deliver a faster, more reliable delivery experience

### 2.1.6 — 2026-04-02

OnTrac OnRoute version 2.1.6 provides users with new features, including:
- Simpler package views to focus on what matters and move faster through deliveries
- Tote ID visible to easily confirm the right tote at every step
- More accurate stop sequencing to better reflect time spent at each stop
- Bug fixes & performance improvements for a more reliable delivery experience

### 2.1.5 — 2026-02-23

- Ability to filter by business when navigating, helping drivers quickly identify time sensitive stops
- Tote ID visibility throughout the loading and delivery journey to support driver operations

- Upgraded mapping SDK to support a more dependable routing experience

- Bug fixes and overall performance improvements to keep things running smoothly

### 2.1.4 — 2026-01-25

OnTrac OnRoute version 2.1.4 provides users with new features, including:
- Drivers can now scan 2D customer‑label barcodes, eliminating the need to manually enter barcodes numbers.
- Containerization facilities - workflow enhancement that allows OTOR to retrieve all package details for all packages inside the tote.
- Containerization facilities - manifests will now only display after cleanup is completed to ensure accuracy. 
- Other bug fixes and overall improvements

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## More apps by LaserShip

- [elli v3](https://appshunter.io/ios/app/elli-v3/id1479069700)

All apps by LaserShip: https://appshunter.io/developer/619328872

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*