# OnTrak Mobile — user reviews

> 3 indexed App Store user reviews of OnTrak Mobile by Insperity, Inc., rated 3.20/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/ontrak-mobile/id1280534815/reviews
- App overview in markdown: https://appshunter.io/ios/app/ontrak-mobile/id1280534815.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Most critical reviews (3 lowest-rated)

### 1/5 — Double punching

*2021-01-15, version 1.2.0*

This app has a habit of punching my coworkers and I out the moment we punch in for the day. Often we are only alerted when we try to punch out for the day which results, instead, in us punching in for the day and a frenzy of complications for our HR department to update manually. Please, PLEASE fix this bug with the system!!!

### 1/5 — Broken

*2019-11-11, version 1.2.0*

I can’t even get it to open anymore. What happened to this update?

### 1/5 — Updated app is a downgrade

*2019-01-02, version 1.2.0*

The older version worked much better. Since updating the app, our PTO balance is no longer displayed on the dashboard. 
Also, we have had several occasions when nobody could punch in or out due to technical issues with the app.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*