# Onverity — Field Service Management

> Field service management software for property repair, maintenance, and enhancement franchises. (iPhone/iPad app by Neighborly Service Solutions, LLC.)

- Source: https://appshunter.io/ios/app/onverity/id1566547308 (this page in markdown: same URL + `.md`)
- Developer: [Neighborly Service Solutions, LLC](https://appshunter.io/developer/1484563156)
- Category: Utilities
- Price: Free
- Rating: 1.50/5 from 53 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 97 MB
- Languages: American English
- Released: 2022-08-31
- Data updated: 2026-07-21
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/onverity/id1566547308/reviews.md

## What is Onverity?

OnverityTM is a field service management system providing a feature rich and highly configurable experience for a diverse range of service-based franchise businesses focused on the repair, maintenance, and enhancement of properties. The Onverity mobile app provides field-based service professionals with an extensive array of features that, when combined with the web-based Onverity platform, serve as the core operational software for individual service-centered franchisees.
 
The Onverity mobile app provides field-based service professionals with:
Notifications and real-time updates to customer and service details for all new and assigned jobs
Digital job aids configured for their service concept’s operating model
Searchable / browsable parts and services catalogs accessible when online or offline
Customer-facing interfaces for presenting service recommendations and invoices with signature capture
Credit card payment support with EMV-certified wireless payment devices
Touch-free workflows for estimates, invoicing, and payments
Convenient lead capture when engaging new prospective customers
Automatic synchronization with the Onverity cloud platform, ensuring changes made while offline are safely transmitted once connectivity is restored
An attractive, intuitive design that provides time-saving workflows to experienced service professionals while rapidly accelerating new users to productivity
 
Note: This app requires users to belong to an organization with an active Onverity Field Service Management subscription.

## Key features

- Real-time job notifications
- Digital job aids
- Offline parts and services catalog
- Customer-facing service presentations
- Signature capture
- Credit card payment processing
- Touch-free invoicing and payments

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/onverity/id1566547308/reviews.md

### 1/5 — Absolute Brain Damaged Devs

*2025-09-23*

Devs drool spit and steal from the owners with pure laziness.

### 1/5 — Poor service

*2025-01-20*

Service is extremely cumbersome to work with in the field!  Not friendly with the IPad.

### 1/5 — Absolutely abysmal system

*2025-01-09*

For years I begged our company to move away from the terrible system they had been using. In my wildest dreams I could not have imagined a worse system for running a business. When I got the news we were finally making a switch to a system called Onverity, I was thrilled. Finally we’d be moving to a more streamlined system that would make my job easier. My excitement turned to horror and dread when I finally got to use Onverity. It is drastically worse in virtually every possible way. It’s like they had a focus group with the sole purpose of making this system as unfriendly to the user as possible. Do you want to look at a customers quote or a work order? Great, click through 50 different pages, two different login process, sacrifice a goat, and stand on your head all to get to the customer you were looking for. Would you like to acces the quote from your phone? Well screw you, they didn’t design it for that. I could carry on going through every problem point by point, but if I did that this review would start to look like a doctoral dissertation. Onverity is a truly awful experience, and whatever genius was responsible for inflicting this disaster upon the world should be subject to capital punishment for high crimes against humanity.

### 1/5 — absolutely garbage

*2025-01-06*

pure display of lack of care or any type of anything. my 14 year old cousin could’ve coded a better crm. id give u guys 2 stars only because i find it respectable how you probably ran off with the money for making this app in less than a week

### 1/5 — The worst

*2024-09-27*

This application will be at a proprietary application is one of the worst user experiences I’ve had in the last 15 years. This so poorly thought out it should not even be in the market. There’s so many fine off the shelf solutions. Why anyone would force people to use? This is beyond me. It’s clunky has many many many unnecessary steps. It’s not intuitive and ignores all basic. Best practices for any application. If 0 stars were an option, I would’ve given it that.

### 1/5 — Terrible

*2024-09-25*

Terrible app, it just makes everything complicated.

### 1/5 — Horrible

*2024-07-30*

Fix your Nepo app neighborly. Its terrible and you force us to use it so fix it. Edit: Every patch you do makes the app worse. I truly believe a monkey with an old dell from the 90’s could program a smoother functioning app by accident.

### 1/5 — Horrible

*2024-07-29*

Fix your Nepo app neighborly. Its terrible and you force us to use it so fix it.

### 1/5 — Less than 1

*2024-07-12*

Doesn’t even deserve 1 star. I have to download it several times a week sometimes even daily!! Come on developers, earn ur pay!!

### 1/5 — Awful platform

*2024-06-21*

Maybe the worst system ever. Jr High students could develop a better system.

## Frequently asked questions about Onverity

### What does the Onverity app do?

The Onverity app is a field service management system designed for franchise businesses focused on property repair, maintenance, and enhancement. It provides field service professionals with features like real-time job updates, digital job aids, and the ability to manage customer interactions and payments.

### What are the key features of Onverity?

Key features include real-time notifications for new and assigned jobs, digital job aids tailored to specific service concepts, searchable parts and services catalogs accessible offline, customer-facing interfaces for service recommendations and invoices with signature capture, and credit card payment support.

### How much does Onverity cost?

The app itself is free to download, but it requires users to belong to an organization with an active Onverity Field Service Management subscription. Pricing details for the subscription are not provided in the app description.

### What kind of businesses is Onverity for?

Onverity is specifically designed for diverse service-based franchise businesses that focus on the repair, maintenance, and enhancement of properties. This includes businesses in sectors like home services, cleaning, landscaping, and other property-related franchise operations.

### Can I use Onverity offline?

Yes, the app offers offline capabilities for its searchable parts and services catalogs. Additionally, changes made while offline are automatically synchronized with the Onverity cloud platform once connectivity is restored, ensuring data is safely transmitted.

## Version history (last 5 releases)

### 5.0.4.0 — 2026-07-20

Bug fixes

### 5.0.1.0 — 2026-06-04

Bug fixes

### 5.0.0.0 — 2026-05-21

Bug Fixes

### 4.9.0.0 — 2026-04-16

Bug fixes

### 4.8.0.0 — 2026-03-18

Bug fixes

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## More apps by Neighborly Service Solutions, LLC

- [Refer-A-Neighbor](https://appshunter.io/ios/app/refer-a-neighbor/id1484563157)
- [Neighborly: Find Home Services](https://appshunter.io/ios/app/neighborly-find-home-services/id1504241093)
- [Rainbow Pre Plan](https://appshunter.io/ios/app/rainbow-pre-plan/id1599031470)
- [Rainbow Emergency Call](https://appshunter.io/ios/app/rainbow-emergency-call/id1599031500)

All apps by Neighborly Service Solutions, LLC: https://appshunter.io/developer/1484563156

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*