# ONYX Rewards — Book, Live Chat, Pre-Check in

> Travel app for booking, pre-check-in, in-stay services, and concierge chat. (iPhone/iPad app by OKKAMI INC.)

- Source: https://appshunter.io/ios/app/onyx-rewards/id1587648297 (this page in markdown: same URL + `.md`)
- Developer: [OKKAMI INC](https://appshunter.io/developer/1218893213)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 2.30/5 from 6 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 16 · 243 MB
- Languages: American English
- Released: 2022-01-17
- Data updated: 2026-09-01
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/onyx-rewards/id1587648297/reviews.md

## What is ONYX Rewards?

ONYX Rewards App opens a world of possibilities to enhance every aspect of your stay and provide convenience at your fingertip.

1. Pre-Arrival Requests
2. Pre-Check In To Your Room
3. In-Stay Service Requests
4. In-Room Dining Made It Easy 
5. Exclusive Experiences
6. Member Only Offers
7. Concierge Live Chat Service

## Key features

- Pre-arrival requests
- Pre-check-in to room
- In-stay service requests
- In-room dining
- Exclusive experiences
- Member-only offers
- Concierge live chat

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/onyx-rewards/id1587648297/reviews.md

### 1/5 — VERY BAD APP AND WORST REWARD PROGRAM

*2025-12-16*

This whole thing is useless, they don’t care about their loyal members, no credibility, they don’t reply to message or even emails, no recorded of your points, no care to solve urgent problems nor urgent issues…

I no longer book with them nor stay with them, if they don’t care about their customers then they don’t deserve to get their money… 

Advice don’t waste your time or money with useless services and careless management.

### 1/5 — You can’t even register…

*2024-04-18*

Don’t get me started on the UI it is a real problem. No autofill parameters to work with modern systems and there are hidden links in the terms and conditions toggle that make you have to completely start over. 

I finally sign up and I never got a register email and now the app does not recognize my newly created account. 

I just have 2 questions; who did the quality control on this app and how is it more convenient?

### 1/5 — App needs LOTS of work

*2024-02-23*

Sign in as member and continually prompts you to become a member.

Select Hotel and then makes you scroll thru all the Hotels again to select the hotel of choice.

Select stay dates and it then automatically chooses a date a week later.

The confirmation screen does not show you stay dates so you do not know the app automatically selected a different date.

Once you click you have guaranteed payment for wron date.

I have stayed at Amari, Ozo and SHAMA hotels thru Thailand and this app will make me avoid them or place booking a different way.

## Frequently asked questions about ONYX Rewards

### What can I do with ONYX Rewards before my stay?

Before your stay, ONYX Rewards allows you to make pre-arrival requests and pre-check into your room. This helps streamline your arrival process and ensures your room is ready.

### How does ONYX Rewards help during my stay?

During your stay, you can use ONYX Rewards for in-stay service requests and easy in-room dining. The app also provides exclusive experiences and member-only offers.

### Can I talk to someone if I need help at the hotel?

Yes, ONYX Rewards features a concierge live chat service. This allows you to communicate directly with hotel staff for assistance or inquiries.

### What devices does ONYX Rewards support?

ONYX Rewards is available on iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms.

### What is the age rating for ONYX Rewards?

ONYX Rewards has an age rating of 4+. This indicates it is suitable for users of all ages, with no content restrictions for younger audiences.

### How often is ONYX Rewards updated?

The latest version of ONYX Rewards is 4.79.2, last updated on April 10, 2026. This suggests a relatively frequent update schedule to improve functionality and add features.

### Does ONYX Rewards have ads?

Yes, ONYX Rewards contains advertisements. Users may encounter ads within the application as part of its operational model.

### What do users think of ONYX Rewards?

ONYX Rewards has a rating of 2.6 stars from 5 ratings. This indicates a mixed to negative user sentiment, suggesting areas for improvement in user experience or functionality.

## Version history (last 5 releases)

### 4.89 — 2026-08-24

- New improvements and functionality enhancements.

### 4.88 — 2026-08-08

- New improvements and functionality enhancements.

### 4.87 — 2026-07-24

- New improvements and functionality enhancements.

### 4.86 — 2026-07-13

- New improvements and functionality enhancements.

### 4.85 — 2026-06-30

- New improvements and functionality enhancements.

## Apps similar to ONYX Rewards

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Centara Concierge](https://appshunter.io/ios/app/centara-concierge/id6504160181) | 4.0 (4) | Free | Travel |
| [Centara Hotels and Resorts](https://appshunter.io/ios/app/centara-hotels-and-resorts/id6739035459) | — | Free | Travel |
| [EV Station PluZ:PluZ Happiness](https://appshunter.io/ios/app/ev-station-pluzpluz-happiness/id6535679105) | 2.2 (5) | Free | Travel |
| [Vietjet Thailand](https://appshunter.io/ios/app/vietjet-thailand/id6447502216) | 1.0 (9) | Free | Travel |
| [U Hotels & Resorts](https://appshunter.io/ios/app/u-hotels-and-resorts/id6667100312) | — | Free | Travel |
| [Pan Pacific DISCOVERY](https://appshunter.io/ios/app/pan-pacific-discovery/id1517025891) | 1.3 (3) | Free | Travel |

## More apps by OKKAMI INC

- [OKKAMI](https://appshunter.io/ios/app/okkami/id1241655886)
- [Chatrium Connect](https://appshunter.io/ios/app/chatrium-connect/id1483903957)
- [Akaryn Hotels](https://appshunter.io/ios/app/akaryn-hotels/id1483906088)
- [Jono Hotels](https://appshunter.io/ios/app/jono-hotels/id1512717554)
- [Kurumba Maldives](https://appshunter.io/ios/app/kurumba-maldives/id1529553132)
- [Naranta Bali](https://appshunter.io/ios/app/naranta-bali/id1550242805)

All apps by OKKAMI INC: https://appshunter.io/developer/1218893213

## Related topics

[okkami](https://appshunter.io/ios/topics/okkami)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*