# Ooma Office — Small Business Phone

> Business phone system for small businesses, enabling office calls from mobile devices. (iPhone/iPad app by Ooma Inc..)

- Source: https://appshunter.io/ios/app/ooma-office/id963970727 (this page in markdown: same URL + `.md`)
- Developer: [Ooma Inc.](https://appshunter.io/developer/348758105)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.90/5 from 8,872 App Store ratings · 173 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 220 MB
- Languages: American English, Akan, Czech, Danish, Dutch, Finnish, Canadian French, German (Germany), Greek, Italian and 9 more
- Released: 2015-05-28
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ooma-office/id963970727/reviews.md

## What is Ooma Office?

Make and receive calls from anywhere as if you’re in the office. Ooma Office mobile app is a calling app that works like a hard-wired business phone.  Use features like a virtual receptionist, extension dialing, conferencing, and music-on-hold. You can also manage voicemails and transfer calls to other extensions. 

BE PROFESSIONAL
Calls made using the app show your Ooma Office phone number so people will know that you’re calling for work.

NEVER MISS A CALL
The Ooma Office mobile app can be set up to ring whenever someone dials your Ooma Office number or extension.

ACCESS YOUR ACCOUNT
Check voicemail and update your account preferences from the app.

KEEP CONNECTED ON THE GO
Easily transfer calls to another extension, to your work voicemail, or to a coworker’s voicemail.

TALK ON WI-FI
Make and receive calls when you are connected to Wi-Fi. No cellular service required. This even works when you’re traveling abroad so you can avoid expensive roaming charges.

HAVE A QUESTION? 
We are happy to hear your feedback or help you solve any Ooma Office issues. Email us at mobile-feedback@ooma.com for feedback on the app or call us at 888-711-6662 for customer support.

***** IMPORTANT NOTICES - PLEASE READ *****

Use of the Ooma Office application requires iOS version 11.0 or later and an Ooma Office account. If you do not have an Ooma Office account, you WILL NOT be able to use the application. This app is not compatible with the Ooma Telo or Ooma Hub.

Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Office over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Office over their 3G/4G/LTE network.

## Key features

- Virtual receptionist
- Extension dialing
- Call conferencing
- Music-on-hold
- Voicemail management
- Call transfers
- Wi-Fi calling

## What do users think of Ooma Office?

Overall sentiment: negative

**Pros**

- 🚀 Convenient and flexible
- 📞 Clear call quality
- 💻 Works well on desktop and mobile
- 🕰️ Reliable service

**Cons**

- 🐛 Frequent app crashes and glitches
- 🔍 Unreliable notifications and missed calls
- ⏱️ Slow app performance and lags
- 🤖 Poor customer support

**Commonly reported bugs**

- Login issues and account verification problems
- Inconsistent call handling across devices
- Voicemail and text message delivery failures

**Most requested features**

- Ability to block callers
- Improved SMS/MMS functionality
- More customization options
- Seamless integration between desktop and mobile

## Recent user reviews (10 of 173)

All indexed reviews: https://appshunter.io/ios/app/ooma-office/id963970727/reviews.md

### 1/5 — Horrible app

*2026-08-17, version 7.2.8*

The app consistency with crashing is amazing. The calls drop, calls are missed when trying to answer. The app caused my phone to freeze. I was unable to access my phone because this app is so horrible. 
Customer service is a joke. Don’t believe the good reviews they’re definitely fake.

### 5/5 — Works great for my business line

*2026-07-22, version 7.2.7*

Works great for my business line

### 1/5 — Poor customer service poor sound quality

*2026-07-15, version 7.2.7*

Customer service is very difficult to communicate with, often I cannot hear them or they cannot hear me. To get a problem corrected takes too many steps and too much time. I keep have technical problems that I just deal with because they take too long to resolve. Look elsewhere for VOIP services.

### 5/5 — Customer service

*2026-07-03, version 7.2.6*

Sona, your representative was especially helpful,  knowledgeable, patient with me!  Thank you!

### 5/5 — Customer service representative

*2026-07-01, version 7.2.6*

Love working @ ooma wonderful app

### 5/5 — Helps with efficiency

*2026-06-29, version 7.2.6*

Everything works as it should. Customer support has been helpful when issues arise. The system is affordable. Overall this is a great solution for business operations.

### 1/5 — Would be great if I could log in

*2026-06-24, version 7.2.6*

I can log in fine on the website but the app is a different story.  Even tried changing the password but still can’t get into the app.

### 5/5 — Excellent Alternative

*2026-06-24, version 7.2.6*

We got two desk and one cordless phone for our Clinic and none of them work properly with the vape for months we’ve had consistent issues, and I came across the option of using the Uma app with our personal cell phones! Absolute lifesaver and no issues since!

### 1/5 — Terrible

*2026-06-23, version 7.2.6*

OOMA is terrible for business. The app is the worse on your phone. Calls have issues coming in, if they come in at all and everything else is so slow and behind. The only way it’s worth a darn is if you have a hardwired phone e otherwise forget it look elsewhere.

### 5/5 — Best VoIP for small Business owners

*2026-06-08, version 7.2.6*

Great service, and the mobile app is very user friendly.

## Frequently asked questions about Ooma Office

### What does the Ooma Office app do?

The Ooma Office app functions as a mobile extension of your business phone system. It allows you to make and receive calls using your Ooma Office number from your smartphone, ensuring you maintain a professional image. You can also manage voicemails, transfer calls, and utilize features like a virtual receptionist.

### What are the key features of Ooma Office?

Key features include making and receiving calls with your business number, a virtual receptionist, extension dialing, call conferencing, music-on-hold, voicemail management, and the ability to transfer calls. It also supports Wi-Fi calling, which is useful for international travel.

### Is Ooma Office free to use?

The Ooma Office mobile application itself is free to download and use. However, it requires an active Ooma Office account, which is a paid service for businesses. The app is not compatible with Ooma Telo or Ooma Hub devices.

### What are the compatibility requirements for Ooma Office?

To use the Ooma Office application, you need a device running iOS version 11.0 or later. Crucially, you must have an existing Ooma Office account; the app will not function without one. It is not compatible with Ooma Telo or Ooma Hub.

### How can I use Ooma Office when traveling?

The Ooma Office app allows you to make and receive calls over Wi-Fi, which is ideal for international travel. This feature helps you avoid expensive cellular roaming charges. As long as you have a Wi-Fi connection, you can use your business phone number as if you were in the office.

## Version history (last 5 releases)

### 7.2.8 — 2026-07-28

-Bugfixes

### 7.2.7 — 2026-07-09

-All sent messages now display the correct delivery status.

### 7.2.6 — 2026-05-22

-Bugfixes and minor enhancements

### 7.2.4 — 2026-01-31

-Better Caller ID display on incoming calls 
-Improved iPad support 
-Bug fixes

### 7.2.3 — 2025-10-16

-Numerous improvements to Messaging
-Better stability 
-Better compatability with the latest iOS version

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## More apps by Ooma Inc.

- [Ooma Enterprise](https://appshunter.io/ios/app/ooma-enterprise/id721996371)
- [Ooma Home Phone](https://appshunter.io/ios/app/ooma-home-phone/id1074074904)
- [Ooma Smart Security](https://appshunter.io/ios/app/ooma-smart-security/id1129911022)
- [Ooma Setup](https://appshunter.io/ios/app/ooma-setup/id1296190277)
- [Ooma Connect](https://appshunter.io/ios/app/ooma-connect/id1479476025)

All apps by Ooma Inc.: https://appshunter.io/developer/348758105

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*