# Ooredoo Kuwait — user reviews > 226 indexed App Store user reviews of Ooredoo Kuwait by Ooredoo Kuwait, rated 4.70/5 from 34,349 ratings. - Source: https://appshunter.io/ios/app/ooredoo-kuwait/id549770639/reviews - App overview in markdown: https://appshunter.io/ios/app/ooredoo-kuwait/id549770639.md - Rating breakdown: 5★ 28,812 · 4★ 2,631 · 3★ 977 · 2★ 499 · 1★ 1,430 ## What do users think of Ooredoo Kuwait? Overall sentiment: negative **Pros** - 👍 Smooth experience - 👍 Great app - 👍 Excellent service - 👍 Wonderful app - 👍 Fastest network - 👍 Very useful app **Cons** - 🐛 Slow internet speed - 🐛 Horrible customer service - 🐛 Unreliable service - 🐛 Buggy app - 🐛 Payment issues - 🐛 Crashes frequently - 🐛 Useless app **Commonly reported bugs** - App not working after latest update - Unable to log in or access account details - Incorrect bill calculations and overcharging - Compatibility issues with older devices **Most requested features** - Add landscape mode for iPad - Improve app performance and stability - Enhance payment options and reliability - Provide better customer support ## Newest reviews (11 of 226) ### 5/5 — Thanks *2026-01-27, version 11.8.0* Full 👌🏻 ### 5/5 — خيطان *2026-01-08, version 11.7.0* شكرا ### 5/5 — الفحاحيل *2025-12-27, version 11.7.0* خدمه ممتازه ### 3/5 — التحقق بدون سبب ؟؟ اكمل الباقي *2025-12-16, version 11.7.0* . ### 5/5 — Nice *2025-12-03, version 11.7.0* Awesome service ### 5/5 — تم *2025-11-26, version 11.7.0* كان ودينت فقط دينار ### 5/5 — Very nice *2025-10-26, version 11.6.0* Very cool ### 5/5 — Offers *2025-10-22, version 11.6.0* Excellent offers ### 5/5 — سهل وممتاز *2025-09-13, version 11.5.1* التطبيق مرن ### 5/5 — Best service *2025-09-08, version 11.5.1* Best service. Easy to use App. Great signal coverage. ### 3/5 — Coverage improvements *2025-09-02, version 11.5.1* Salmiya block 9 Baghda needs network coverage improvements ## Most critical reviews (10 lowest-rated) ### 1/5 — App is broken! *2026-06-02, version 12.1.0* I hate everyday app update!!! Why so many updates??? So annoying, I want to use the app for network reset and payment it asks for new update! EVERYTIME can you make one update a year! It’s annoying annoying annoying annoying ### 1/5 — Updates are always through the app *2026-03-05, version 11.8.0* THE ONLY APP I HAVE ON MY PHONE THAT DOESN’T SEND UPDATES THROUGH THE APP STORE AND DOES OT THROUGH THE APP WHICH IS NOT SAFE! ### 1/5 — Uninterested Sales team. *2026-02-18, version 11.8.0* Initially it was easier to activate the roaming pack before you travel. Now, as a corporate customer, they require the authorized person to write a letter to the Ooredoo management to activate the services. Amazing way to drive sales away. Imagine if you have an early morning flight and you find about this on the evening before the flight, when do we write to get permission for a 7 day holiday. ? ### 1/5 — حولي *2026-02-14, version 11.8.0* حولي الشبكه سيئه جدا جدا ما فيه تغطيه ### 1/5 — kuwait *2025-12-25, version 11.7.0* تطبيق يعلق يبي تحديث ### 1/5 — Low Quality Sim Card *2025-12-06, version 11.7.0* Sim Quality is very low….. If we change more than 5 or 6 times SIM card not detecting by phone, Again charging 5 KD for Same sim no. Pls. Make good SIM card quality ….. Other sim companies sim more than 10 years also no issues…. ### 1/5 — Always change the offer *2025-11-29, version 11.7.0* They are playing with the customer I recharge everything time 9 kd for 3 months but after some time they play with kya offer they increase the money day by day ### 1/5 — استفسار *2025-09-21, version 11.6.0* لماذا يتم الغاء خدمة تحويل الرصيد ؟ وكذلك عدم الاستفادة من خدمات الشركة من انترنت ومكالمات من برنامج نجوم ؟ هل السبب تطفيش العملاء من الشركة والانتقال لشركة أخرى؟ والاجدر بكم تطوير الخدمات وليس الغاءها ### 1/5 — Does NOT work *2025-09-15* Every time I open this app, it crashes. No updates. No fixes. Just the same broken experience. And when it does manage to stay open? I’m bombarded with pop-ups trying to upsell features I don’t want. It’s like the developers are more interested in squeezing money out of users than actually improving the product. Oor wait… is this coming straight from the executive suite? Because it reeks of boardroom greed dressed up as “user engagement. Seriously—are you trying to make subscribers leave? Because it’s working. **Developer response:** Dear Customer, you rated Ooredoo App as 1 star, we are glad to engage with you through WhatsApp service to know more about your experience with our App, by contacting us via WhatsApp service through number 66300121 ### 1/5 — Disappointed *2025-07-19, version 11.5.1* I have renewed my pack 10 days before my date of expiry and the pack started same day. Isn't that supposed to start after my current recharge expires??.. I lost 10 days ## Most praised reviews (10 highest-rated) ### 5/5 — اختياري المفضل *2026-07-15, version 12.2.0* الشبكة الأفضل في الكويت والعالم ### 5/5 — Perfect *2026-07-14, version 12.2.0* Nice app ### 5/5 — Excellent service from Rana *2026-06-16* w: I want to give a huge thanks to Rana for the amazing help and support. Rana made everything incredibly easy and resolved my issues quickly. Five stars for the fantastic customer service! ### 5/5 — 👍🏽 *2026-04-19, version 12.0.0* 👍🏽 ### 5/5 — Sunny *2026-04-02, version 11.8.0* 100 ### 5/5 — Hg *2026-03-19, version 11.8.0* Bcc ### 5/5 — Wonderful *2026-02-25, version 11.8.0* Good range and super offers ### 5/5 — Network good *2026-02-25, version 11.8.0* Good network ### 5/5 — Ooredoo Kuwait *2026-02-03, version 11.8.0* Fast, simple and very stable app. i Highly recommend Ooredoo ### 5/5 — Dr *2026-01-31, version 11.8.0* الخدمة ممتازة و سريعة ، و المعاملة بخصوص الدفع تم إنجازها في وقت قياسي، و الموظفون في الشركة متعاونون إلى ابعد الحدود --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*