# Ooredoo Maldives — user reviews > 78 indexed App Store user reviews of Ooredoo Maldives by OOREDOO MALDIVES PVT. LTD, rated 3.00/5 from 393 ratings. - Source: https://appshunter.io/ios/app/ooredoo-maldives/id988350991/reviews - App overview in markdown: https://appshunter.io/ios/app/ooredoo-maldives/id988350991.md - Rating breakdown: 5★ 140 · 4★ 35 · 3★ 34 · 2★ 38 · 1★ 146 ## What do users think of Ooredoo Maldives? Overall sentiment: negative **Pros** - 💳 Easy bill payment and recharging - 📊 Convenient balance checking - 🎁 Simple add-on and package activation - 💡 Innovative features like m-Faisaa integration - 🏪 Store locator for Raastas recharge points - ⏱️ Time-saving alternative to queues - 📱 Mobile-first convenience **Cons** - 🐢 Extremely slow app performance - 💥 Frequent crashes and freezes - 🔄 Unresponsive interface - 💰 Expensive data packages - 📡 App frequently down or unavailable - 🐛 Multiple bugs and glitches - 🔐 Security concerns with plain text password handling - ⚠️ High maintenance with frequent updates - 🚫 Requires internet to function - 📵 Compatibility issues with newer iOS versions - 🔌 High data consumption - ❌ Missing features after updates - ⏳ Long customer service wait times **Commonly reported bugs** - App crashes on launch or during use - Login failures and automatic logouts - OTP not received or invalid OTP errors - Payment processing hangs on loading screen - Package details not updating correctly - Balance not reflecting after recharge - Payment history not displaying - Chat input text not visible - Chat disconnects when screen dims - App freezes on transaction screens - Unable to add accounts - VPN usage breaks app functionality - Device authorization error messages - Raastas recharge number validation errors - Data SIM compatibility crashes - Vedhun and Club Premier Card access issues - Missing magey plan packages after updates - Slow performance on older devices - Sensitive touch menus causing accidental clicks - Page reloads when navigating back **Most requested features** - Dark mode option - iOS widget for data usage and balance display - App-level password protection - Call history access - Payment history tracking improvements - Notification alerts for chat responses - iPhone X display optimization - Swipe-back navigation gesture - Reduced app update frequency - Free data for app usage - Account validity display for multiple linked numbers ## Newest reviews (18 of 78) ### 2/5 — Based on experience *2026-05-13, version 10.2.9* Come on ooredoo. Don’t be lazy. Update app for latest iOS versions. We are not getting services from the app. It’s getting error message on so many options ### 3/5 — Works half the time *2024-12-11, version 10.1.16* Very buggy. Cannot pay bills through the app. Package details don’t update correctly data, minutes etc ### 2/5 — NOT ABLE TO USE APP AFTER VPN IS OFF *2024-09-21, version 10.1.14* I used a vpn on my phone and later came to find out that the app isn’t working at all even after the VPN server was turned off. This is quite inconvenient. ### 2/5 — Bugs *2024-06-25, version 10.1.12* Spotted alot of bugs..after recharge, it doesn’t show that it has balance on the phone number.. ### 1/5 — . *2024-04-28, version 10.1.9* Why is this app so high maintenance? Like I literally have to update it every week? ### 2/5 — Recent updates?! *2024-04-05, version 10.1.6* I have to log in every time i use the app and it requires an update every week?!!! ### 1/5 — App not working *2024-03-12, version 10.1.4* App not working in ios 17.3 after updating to version 10.1.4 ### 1/5 — With updates functions less *2024-03-12, version 10.1.4* With the last update am unable to even use this app, previous app does allow account validity to be seen for prepaid numbers but now its not, as I do have my family number tied its easier to get that and to recharge, now have to check each number separate to get that, asked support and said they will inform devs and its almost 2 years since with no updates, and the last update OTP issues are there as error says OTP invalid till you try a few times. But as usual in where we are we don't have much of a choice rather use and keep complaining. ### 1/5 — Information Update *2023-12-25, version 10.1.3* Can’t change information updates like mail. ### 1/5 — Inconvenient *2023-11-23, version 10.1.3* Slow app and functions doesn’t work ### 1/5 — Caution *2023-10-29, version 10.1.3* Caution, everyone! If you're using a prepaid SIM and activate add-ons through the app, your recharge validity won't be extended, which may lead to disconnection. When you reach out to customer service, they'll ask you to recharge again; otherwise, you won't be able to use the SIM, and your package might get canceled. I wonder why they're promoting app usage for add-ons. ### 1/5 — V ves kada app eh *2023-10-24, version 10.1.3* Mihaa slow app eh nudheken adhi.. hithah eriyyaa mi app work mi kuranee.. v ves kada app eh ### 1/5 — Not working *2023-05-01, version 10.1.2* Can’t add any accounts ### 1/5 — Ooredoo *2023-04-24, version 10.1.2* What is this 🤣🤣 ### 1/5 — fadabo app eh *2023-04-11, version 10.1* fadabo app ehnu . open kuraa irah foakey something went wrong ey fuakey kiyaa mi bunani raajjeyge emme fast foakey fadaboan vynun ### 2/5 — App not opening *2023-03-25, version 10.1* The application was working fine once it was updated to the latest version, its not opening anymore. It’s saying your device has unauthorized modifications ### 1/5 — Kess *2023-02-01, version 10.0.2* Fadaboe Ooredoo balhun . Bodu balaa ehnu dhen. APP Nuvadhevigen Bill nudhehkkifa ### 1/5 — Poor *2023-01-30, version 10.0.2* This all is very difficult use and app operation is very slow. ## Most critical reviews (10 lowest-rated) ### 1/5 — . *2026-08-21, version 10.3.2* Why is this app so high maintenance? Like I literally have to update it every week? And still i cant select an island to register mfaisaa ### 1/5 — application turning off automatically *2026-06-15, version 10.3.0* whenever i try to select a package and pay for it the application crashed at the bml or mib portal and when i try to signup for mfaisa crashes the application crashed too ### 1/5 — NOT AS ADVISED!!! *2025-12-03, version 10.2.4* This app is slow. Highly unresponsive, crashes out of nowhere. It is just disappointing. It’s really unfortunate that we have no other choice. This needs to be improved ### 1/5 — Bad *2025-11-11, version 10.2.3* Worst service. Packages are too expensive. App is down most of the time . And when it comes to network turtle runs much faster . Thank you ### 1/5 — App created just for a name not worth calling a “brand” *2025-09-14, version 10.2.1* After using the app for so many years,(because there is no other option), it is frustrating that we have to say ooredoo is not designed and programmed to help their customers. with these fancy names on the app and so much PR activities, still lack efficiency in attending to simple customer queries. They activate the package and you cannot even trace your last payment even though there is a feature to click view payment history. It doesn’t show anything even if we recharge using the app. Automatically deducts and then there’s no proof to show that. ### 1/5 — Worst app to deal with *2025-05-01, version 10.1.20* Nothing works properly, app crashes all the time. ### 1/5 — Bugs *2025-03-08, version 10.1.19* With latest ramazan updates this app is too buggy now ### 1/5 — ts literal garbage *2025-03-08, version 10.1.18* yall seriously CANT even fix no bugs so much lag in the app and now my Kara’s is gone ### 1/5 — Not good *2024-10-04, version 10.1.15* Cannot use without internet package as internet service provider it should be given as free app. ### 1/5 — App *2024-10-04, version 10.1.15* If doesnt update the cant even use the app what’s this some people dont have that much and every body is not a millionaire to get the latest phones and things ooredoo has to think about it ## Most praised reviews (10 highest-rated) ### 5/5 — KEEP IT UP *2023-01-22, version 10.0.2* Well I honestly love the big update you guys made, when the update went live I did have some bugs but hopefully those will be fixed over time right, over all I love the app and it’s features and it’s top notch.Keep bringing more and more updates and I am also looking forward into new data packages for especially prepaid customers ### 5/5 — What an upgrade 👏🏻 *2022-12-12, version 10.0* Finally an app which is from 2022! Snappy, feature packed and very useful. ### 5/5 — Thank you for innovating this app 😊 *2018-07-28, version 3.2* I have taken post paid before the name Ooredoo was charged from wataniya. But I used to have a Dhiraag post paid but I lost my post paid becoz I did not pay the bills coz only I have to go and wait on a long que and I don’t have that much time to waste. So I’m glad that now I’m having my post paid and also paying my bill with out wasting time. 😊💯😊 ### 5/5 — Awesome app, Ooredoo Maldives did it again! *2015-05-24, version 1.1* By using this app, I don't need to run USSD short code for balance check, it shows the updated balances, also activation of product is very easy thru this app. I highly recommend this. ### 5/5 — Awesome *2015-05-23, version 1.0* Great app, keep updating 👍🏻 ### 5/5 — Way go ooredoo. Nice app *2015-05-21, version 1.0* Good and fascinating job ### 5/5 — Azdy *2015-05-21, version 1.0* whoooo!!! ooredoo hama thumbs up!! 😁👍 ### 5/5 — Cool app :) *2015-05-20, version 1.0* The first app for a telecom operator in Maldives... Will help customers alot. ### 4/5 — App won’t work properly payments *2025-09-18, version 10.2.1* App is very helpful but need fix the bugs in this app … ### 4/5 — Vedhun & Club Premier Card issues *2022-12-26, version 10.0.1* The new app does not have any access to Vedhun and also one week after the 10.0 app update there is no access to Club Premier Card with the 10.0.1 the issues were not solved. However, I would like to note that you guys did a great job with m-Faisaa. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*