# Ooredoo Oman

> Ooredoo Oman self-care app for managing mobile services and accounts. (iPhone/iPad app by Nawras.)

- Source: https://appshunter.io/ios/app/ooredoo-oman/id396885963 (this page in markdown: same URL + `.md`)
- Developer: [Nawras](https://appshunter.io/developer/396885966)
- Category: Utilities, Business
- Price: Free
- Rating: 4.30/5 from 8,842 App Store ratings · 153 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 214 MB
- Languages: American English, Arabic
- Released: 2010-10-31
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ooredoo-oman/id396885963/reviews.md

## What is Ooredoo Oman?

The new Ooredoo Oman self-care app is developed to meet our customers’ needs. With an all-new look and several new features, you can now surf, purchase, subscribe and connect to our services in just a few quick and easy steps, wherever you are. 
-	Check your balance, make payments, view your bill and get usage history at the touch of a button.
-	Subscribe, upgrade, add plans, and view your plan history.
-	Enjoy discounts, offers, promotions, and Nojoom programme facilities.
-	Transfer credit locally and internationally, report a locked SIM and obtain codes securely.
-	Book your vanity number, book a store appointment view our store locations. 
For any questions and issues, please feel free to email our Contact Centre on service@ooredoo.om or call us on 1500/(+968) 9501 1500.

If you experience any issues with our app, please feel free to contact customerservice@ooredoo.om or call us at 1500 / (+968) 9501 1500

## Key features

- Check balance and usage history
- Make payments and view bills
- Subscribe and manage plans
- Access discounts and promotions
- Transfer credit
- Report locked SIM and get codes
- Book vanity numbers and store appointments

## What do users think of Ooredoo Oman?

Overall sentiment: negative

**Pros**

- 👍 Intuitive and user-friendly
- 💡 Helpful reminders about expiring points
- 🚀 Easy to navigate and get things done

**Cons**

- 🐛 Frequent crashes and bugs
- 🔁 Mandatory and frequent updates
- 💳 Payment issues and unreliable service
- ⚠️ Poor customer service

**Commonly reported bugs**

- App not working properly after updates
- Payment processing failures
- Compatibility issues with older devices
- Automatic renewals without notice

**Most requested features**

- International call offers
- Ability to cancel plans before deadline
- Retain credit card information
- Improve in-app chat functionality

## Recent user reviews (10 of 153)

All indexed reviews: https://appshunter.io/ios/app/ooredoo-oman/id396885963/reviews.md

### 1/5 — Gift cards and lag

*2026-06-28, version 6.7.30*

There are never iTunes gift cards for the USA and Oman and always lagging and my roaming data is not working

### 1/5 — App does not work

*2025-12-08, version 6.7.24*

App does not work- keeps saying no internet when I’ve tried with different wi fi and saying app maintenance.

### 5/5 — اسماعيل

*2025-11-20, version 6.7.24*

الرجيبي

### 1/5 — apple pay

*2025-10-11, version 6.7.22*

على كل يومين ملوعيننا بالابديت و على كثر الابديتس الابل باي متقلوع و مرات يسحب و ما يعبي الرصيد و اكره استخدم التطبيق بسبب هالنقطة

### 1/5 — Updates!!

*2025-09-02, version 6.7.20*

Force you to update every time it’s annoying.

### 4/5 — Hello

*2025-07-30, version 6.7.19*

I think you must provide international calls offers

### 1/5 — Update

*2025-05-31, version 6.7.18*

Why this app every day needs to update!!
If not updating not working
👎🏻👎🏻👎🏻

### 1/5 — Disappointed

*2025-05-17, version 6.7.17*

Odered number cant buy it erorr visited branch 3 times complicated vhfghjiyfxvguigfrtvv cant say anything enough is enough

### 2/5 — Very frequent updates

*2025-02-04, version 6.7.14*

Why updates are published extremely frequently? Very annoying to ask the user to update every time one uses the app.
Additionally, the in app pop-up’s ads are annoying

### 1/5 — Fix your app

*2025-01-28, version 6.7.14*

Am planning to change services from ooredoo to another company just because of an app can you believe it ?! Fix your app I can’t make calls or WiFi because of your app is broken and I need to pay

## Frequently asked questions about Ooredoo Oman

### What can I do with the Ooredoo Oman app?

The app allows you to manage your Ooredoo mobile services. You can check your balance, view your bill, make payments, review your usage history, subscribe to or upgrade plans, and access exclusive discounts and promotions. It also facilitates credit transfers and reporting of issues like a locked SIM.

### Is the Ooredoo Oman app free to use?

Yes, the Ooredoo Oman app is free to download and use. There are no charges for using the self-care features within the application itself.

### How do I get help if I have issues with the app?

If you encounter any issues with the app, you can contact the Ooredoo Oman Contact Centre. You can email them at service@ooredoo.om or call 1500 or (+968) 9501 1500 for assistance.

### Can I manage international services through the app?

Yes, the app allows you to transfer credit both locally and internationally. You can also obtain necessary codes securely through the application.

### What kind of offers can I find on the app?

The app provides access to various discounts, special offers, and promotions. You can also enjoy facilities related to the Nojoom loyalty program, offering benefits to frequent users.

## Version history (last 5 releases)

### 6.7.31 — 2026-07-29

Quick SIM Activation - Activate your new Ooredoo SIM directly from the app - quick, easy, and hassle-free.

All-in-One Bill Payments - Pay multiple accounts in a single transaction for a faster, simpler, and more convenient payment experience.

Enhanced Add-On Experience - Discover, compare, and activate the right add-ons with a simpler, faster, and more intuitive experience tailored to your needs.
 
Update now to enjoy a faster, smarter, and more seamless Ooredoo app experience!

### 6.7.30 — 2026-06-22

- Enhanced Add-On Experience
Enjoy a simpler and faster way to explore, compare, select, and activate the right add-ons based on your needs, with an improved and more intuitive user experience.

- Pay Everything in One Go with All-in-One Bill Payments
Manage and pay multiple accounts in one seamless transaction- smarter, faster and more convenient than ever.

- Faster & Secure Access with THEQA
Use Oman Digital Identity to access services like Customer ID Expiry Update, eSIM Replacement, Home Internet Purchase, Pre2Post Migration and Switch to Ooredoo.

- Update now to enjoy these new enhancements and a smoother digital experience.

### 6.7.29 — 2026-04-30

- Pay Everything in One Go with All-in-One Bill Payments - Manage and pay multiple accounts in one seamless transaction—smarter, faster, and more convenient than ever.
- Faster & Secure Access with Theqa - Use Oman Digital Identity to access services like Customer ID Expiry Update, eSIM Replacement, Home Internet Purchase, Pre2Post Migration and Switch to Ooredoo.
- Pay Previous Account Dues – Easily view and settle outstanding balances for terminated accounts.
- All Offers in One Place – Discover your favorite and personalized offers on a single page.
- Performance Improvements – Enjoy a faster, smoother, and more reliable app experience.

### 6.7.28 — 2026-04-08

We’ve made the Ooredoo Oman App even better to give you a smoother and more convenient experience.

* Faster & Secure Access with Theqa – Use Oman Digital Identity (Theqa) to quickly access more services such as Customer ID Expiry Update, eSIM Replacement, Home Internet Purchase, and Switch to Ooredoo.

### 6.7.27 — 2026-03-14

We’ve made the Ooredoo Oman App even better to give you a smoother and more convenient experience.

* Faster & Secure Access with Theqa – Use Oman Digital Identity (Theqa) to quickly access more services such as Customer ID Expiry Update, eSIM Replacement, Home Internet Purchase, and Switch to Ooredoo.

* Settle Previous Account Dues Easily – You can now view and pay outstanding balances for any previously terminated accounts directly in the app.

* All Your Offers in One Place – Find your favorite and personalized offers together on one page, making it easier to discover the best deals.

* Better Performance – We’ve made improvements to make the app faster, smoother, and more reliable.

Update now and enjoy a better digital experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*