# Ooredoo Qatar — user reviews

> 678 indexed App Store user reviews of Ooredoo Qatar by Ooredoo, rated 4.00/5 from 8,673 ratings.

- Source: https://appshunter.io/ios/app/ooredoo-qatar/id619828745/reviews
- App overview in markdown: https://appshunter.io/ios/app/ooredoo-qatar/id619828745.md
- Rating breakdown: 5★ 5,948 · 4★ 563 · 3★ 336 · 2★ 284 · 1★ 1,542

## What do users think of Ooredoo Qatar?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Impressive performance
- 💡 Great loyalty program integration

**Cons**

- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable payment processing
- 💸 Overpriced services

**Commonly reported bugs**

- App not opening after updates
- Unable to see account balance
- Payment failures and errors

**Most requested features**

- View bills before payment
- Simplified login process
- Improved customer support

## Newest reviews (10 of 678)

### 4/5 — X

*2026-07-22, version 4.59.0*

Nothing really works. Multiple charges for the same service. Then its saying that my number doesnt exists… and the list goes on and on.

### 4/5 — Can’t access my account while traveling

*2026-07-07, version 4.59.0*

How can I use nojoom point before expiry while traveling.

### 2/5 — I can get my others number app

*2026-06-10, version 4.58.0*

Bad

### 2/5 — Just horrible

*2026-05-25, version 4.57.0*

The more changes they make the worse it gets. I’m annoyed any time I have to deal with it, and even more annoyed I have to bother writing a review. 

I guess having a market monopoly means quality standards be damned.

### 1/5 — م

*2026-05-18, version 4.56.0*

زباله الله يعز السامعين كل شوي بحطون علي مبلغ مادري من وين وكل ما اكلمهم يعطوني اي سبب

### 4/5 — Fasir

*2026-05-14, version 4.56.0*

Very good application

### 5/5 — Best telecom service provider in Qatar

*2026-04-24, version 4.55.0*

Always best as long as you are happy

### 5/5 — Awesome

*2026-04-24, version 4.55.0*

Awesome

### 1/5 — Needs lot of improvement

*2026-04-18, version 4.54.0*

Unable to see my past bills, no use of facial recognition. Every time I have authentic through OTP. Basic requirements like past bills and receipts are shown in the app.
Not a user friendly app.

### 5/5 — اوريدو

*2026-04-18, version 4.54.0*

برنامج جيد جداً في الوصول إلى اغلب الخدمات مع أمكانية طلب خدمات منوعة دون عناء

## Most critical reviews (10 lowest-rated)

### 1/5 — Scammers

*2026-08-14, version 4.61.0*

Genuinely the worst service of any app I have ever tried

### 1/5 — ماتشتغل برماج التفعيل

*2026-08-08, version 4.61.0*

البرامج ماتستغل

### 1/5 — لايوجد اهتمام بالعميل

*2026-08-02, version 4.60.0*

شركة غير منصفه

### 1/5 — التطبيق وخدمه العملاء

*2026-07-14, version 4.59.0*

التطبيع وخدمه العملاء من اتعس الخدمات اللي مرت علي في حياتي التطبيق تعبان واتمنى CEO يتواصل معاي شخصياً

### 1/5 — bring back 180 day validity charges for hala credit.

*2026-07-01, version 4.59.0*

i need 180 day validity. 30 days is too less. this is a disgusting strat used by ooredoo to charge customers more. why break qr30 for 180days to qr10 for 30days. that's just stupid.

### 1/5 — “View and pay bill” can’t view the bill.

*2026-06-26, version 4.58.0*

Just as the title says. It is supposed to be possible to see what your bill entails. The bill is never the amount I signed upto. It is always higher. I want to be able to see what the extra charges are for. This is not possible. Instead you are taken straight to the payment page. Sort it out Ooredoo.

### 1/5 — No one is able to correct a technical fault after 6months - every month I receive a call to say done

*2026-06-04, version 4.57.0*

The worst

### 1/5 — Prices are high

*2026-05-29, version 4.57.0*

Price is too high for low service

### 1/5 — بطاقة هميان غير مقبوله

*2026-05-29, version 4.57.0*

لما أجي ادفع ببطاقة هميان عن طريق Apple Pay يكتب لي البطاقة غير مقبوله وللعلم ان البطاقه موجوده في Apple Pay لكن لازم ادخل بيانات البطاقه يدوي ..!!!! طيب ليش البطاقه موجوده في Apple Pay و اقدر ادفع عن طريقها كل مكان إلا تطبيق Ooredoo .!!!

### 1/5 — Not able to download the bill

*2026-05-25, version 4.57.0*

Very poor app. Not user friendly. Always struggle to download the bill.

## Most praised reviews (10 highest-rated)

### 5/5 — Great recent upgrades

*2026-07-22, version 4.59.0*

5*

### 5/5 — الله اكبر

*2026-07-16, version 4.59.0*

هات ايفون مجانا

### 5/5 — DOHA

*2026-06-29, version 4.59.0*

DOHA

### 5/5 — Services

*2026-06-16, version 4.58.0*

Services

### 5/5 — Service not active in KSA

*2026-06-06, version 4.58.0*

I am currently in KSA and I am unable to use my mobile service at all 
Please try to settle this problem 

I am in a bad need to be contacted so I can follow my work duties 

Appreciate your quick action please

### 5/5 — Ooredoo  Fast

*2026-06-03, version 4.57.0*

Maybe

### 5/5 — Easy faster

*2026-05-20, version 4.56.0*

7 star

### 5/5 — Great recent upgrades

*2026-05-18, version 4.56.0*

5*

### 5/5 — اوريدو

*2026-05-11, version 4.56.0*

برنامج جيد جداً في الوصول إلى اغلب الخدمات مع أمكانية طلب خدمات منوعة دون عناء

### 5/5 — Excellent app

*2026-05-02, version 4.55.0*

Thank you Ooredoo

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
