# Opal Travel

> Official NSW transport app for trip planning, fare checking, and Opal card management. (iPhone/iPad app by Transport for NSW.)

- Source: https://appshunter.io/ios/app/opal-travel/id941006607 (this page in markdown: same URL + `.md`)
- Developer: [Transport for NSW](https://appshunter.io/developer/471886039)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.50/5 from 463 App Store ratings · 437 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 94 MB
- Languages: American English
- Released: 2014-12-09
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/opal-travel/id941006607/reviews.md

## What is Opal Travel?

The Opal Travel app is the official Transport for NSW app to help you get around in NSW Australia. You can plan and save your trip, check travel activities and fares, top up Opal card and more, all in one place. Download the FREE Opal Travel app now.
 
Key features:
- Manage and top up Opal card on the go:  Register your Opal card to check your balance, top up or set up auto top-up.
- Track Opal and Contactless payment activities: Review your Opal and contactless payment travel history and fares.
- Simple trip planning: Plan your trip via public transport, cycling, walking, or driving, set your favourite trips and locations, and check public transport fares.
- Check departure times at a glance: Check public transport departure times for train, metro, bus, light rail and ferry services.
- Get live trip update:  Receive service update, disruption and on-the-go hop off alerts for your trip.
 
For more info, visit https://transportnsw.info/apps/opal-travel
 
By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via the Apple App Store. You acknowledge that Transport for NSW will not send you a paper copy.

This application is not optimised for iPad's larger screen, which may cause visual or layout issues. For the best experience, please use an iPhone device.

## Key features

- Manage and top up Opal card
- Track payment activities and fares
- Plan public transport, cycling, walking, driving trips
- Check real-time departure times
- Receive live trip updates and alerts

## Recent user reviews (10 of 437)

All indexed reviews: https://appshunter.io/ios/app/opal-travel/id941006607/reviews.md

### 1/5 — Train walking connections have gone

*2026-08-06*

Since I updated the app, the “walk to the station” and “walk from the destination station” are not displayed or calculated on my iphone or iPad. When you tap the “Walk” option “no results found. Please try another transport mode or search for a different location”. Is the app now programmed to expect patrons to have a car at the destination station get to where you’re going? I understood “active transport” such as walking and cycling was encouraged. Seems rather pointless to require car connections at departure and destination stations as apparently required by this new version of the app. Most people would assume that walking would be the default means to get to and from stations when close enough to not require a bus connection.
Just updated this app to version 10.5.7 and the trip planner still refuses to provide “walk to the station”and lists only car travel times to the station. What is the logic here? Why don’t your developers add a button to allow patrons to turn off car connections as is likely to be the case for the majority of commuters who walk to and from stations? Isn’t the purpose of this app to provide timetable and trip planning information for the state’s public transport network? If so, why is private car travel even included as a connection option?

**Developer response:** Hi Works as described,
Thank you for your feedback about the Opal app. We would like to investigate the issue you are experiencing on the device compatible with the app but require more information such as device model and make and iOS. Please submit your feedback to www.transportnsw.info/feedback.
With regard to your IPad, please be advised, device manufacturers only provide software updates and security patches for a limited period. Once a device reaches a certain age, support is discontinued, and it can no longer be updated.  Software updates and patches are provided by Apple for around 5 years. 

Older devices cannot be upgraded. If your device is unable to support iOS 14, you will not be able to utilise the app. You may wish to visit the Apple website to confirm if your device is still supported by the manufacturer.
Keeping your software up to date is one of the most important things you can do to prevent your personal information from being compromised.
I trust this information is of assistance.

### 3/5 — Mixed bag

*2026-07-12, version 10.5.7*

Good for trip planning. Terrible for housekeeping jobs like auto topup, changing credit cards, etc.

### 1/5 — Terrible user experience

*2026-07-12, version 10.5.7*

It’s hard to log in, add money,  or do the basic things needed to use Opal cards. The developers prioritised bells and whistles over the basic functional requirements users need. Did they ever do novice user testing or was the app just tested by the developers?

### 4/5 — Yeah :)

*2026-07-11, version 10.5.7*

Busses are a little late, you need internet for this app (duh) tells you when your bus  is late and all the yummy stuff

### 5/5 — Amazing! Thank you Opal!

*2026-07-10, version 10.5.7*

What an efficient and easy to use app. It is so smart and is very useful in the Sydney transport system. I absolutely love this and recommend Opal

### 1/5 — Worst app design and greediest public transport system I've

*2026-07-09, version 10.5.7*

Literally have the worst app design ever. You can’t copy and paste when adding cards and if you swipe out to check your card number the field gets cleared.
Worst transport network as well. More expansive than Tokyo Metro or Singapore MRT, but doesn’t work half of the times. Can’t see if you tapped on or off either if you use credit card, the terminal doesn’t show it, nor does the app.
Your inspectors are also power tripping worms,I can’t count how many times I have seen uni students gets bullied because they forget their ID, or homeless people.
I think these goofballs recruit police academy drop outs and because they can’t beat old people in protests they power trip instead, even though they have no detention or identification power.
other states have discount travel, free travel guess what, we don’t have it. International students gets concession in all of Australia except on opal network.
I have lived in Singapore, Tokyo and a few other cities in Europe, and this is genuinely the greediest and worst transport system I’ve ever came across.

### 4/5 — It would be very helpful if

*2026-07-04, version 10.5.7*

It would be very helpful if the Opal app displayed how much more you need to spend to reach the daily and weekly fare caps (e.g. “Weekly cap: $5 remaining”). This would make it much easier to plan trips and know when the rest of your travel will be free.

### 5/5 — Outstanding!!!!

*2026-07-01, version 10.5.6*

Well done Alfred and team!!!

### 5/5 — Easy to use

*2026-06-27, version 10.5.6*

Easy to use convenient

### 1/5 — An Unreliable Dog’s Breakfast

*2026-06-24, version 10.5.6*

Transport for NSW advise us to use this app but it has so many shortcomings. The search function & recommended journeys are hopeless & if you do wish to provide transport feedback it’s a very complicated procedure. You get the feeling that Transport for NSW isn’t really interested in what public transport users think or making their journey better. Notifications, try to expand them & hit with unable to connect to server screen. As regular public transport users & staff know better to use other apps NextThere or TripView, even Google & Apple Maps are better, more dependable. Leave the kids learning app development at this app to struggle on & send out their prewritten we need more information messages.

## Frequently asked questions about Opal Travel

### What does the Opal Travel app do?

The Opal Travel app is the official Transport for NSW app designed to help you navigate around New South Wales. It allows you to plan your trips, check public transport fares, manage your Opal card, and receive live updates on your journeys.

### What are the key features of the Opal Travel app?

Key features include managing and topping up your Opal card, tracking your Opal and contactless payment history, planning trips via various modes of transport, checking departure times for trains, buses, and ferries, and receiving live trip updates and disruption alerts.

### Is the Opal Travel app free to use?

Yes, the Opal Travel app is completely free to download and use. There are no charges associated with downloading or using the core functionalities of the app.

### What devices is the Opal Travel app compatible with?

The app is designed for iPhone devices and is not optimized for iPads, which may lead to visual or layout issues on larger screens. For the best experience, it is recommended to use an iPhone.

### How can I use the Opal Travel app for my daily commute?

You can use the app to plan your commute by public transport, cycling, walking, or driving. You can save favorite trips and locations, check fares, and monitor departure times. The app also provides live updates and alerts for any service disruptions, ensuring a smoother journey.

## Version history (last 5 releases)

### 10.5.8 — 2026-08-20

- Fixed an issue showing incorrect card details in activity for an expired contactless card
- Addition of Newcastle and Parramatta light rail maps

### 10.5.7 — 2026-07-01

- Bug fixes and minor enhancements

### 10.5.6 — 2026-06-02

- Bug fixes and minor enhancements

### 10.5.5 — 2026-03-30

Bug fixes and minor enhancements

### 10.5.4 — 2026-03-04

Bug fixes and minor enhancements

## Apps similar to Opal Travel

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by Transport for NSW

- [Live Traffic NSW](https://appshunter.io/ios/app/live-traffic-nsw/id447303817)
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All apps by Transport for NSW: https://appshunter.io/developer/471886039

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*