# Openbank \| Online Banking — user reviews > 274 indexed App Store user reviews of Openbank | Online Banking by Openbank S.A., rated 3.90/5 from 127 ratings. - Source: https://appshunter.io/ios/app/openbank-online-banking/id1217874244/reviews - App overview in markdown: https://appshunter.io/ios/app/openbank-online-banking/id1217874244.md - Rating breakdown: 5★ 82 · 4★ 7 · 3★ 5 · 2★ 5 · 1★ 28 ## What do users think of Openbank | Online Banking? Overall sentiment: mixed **Pros** - 🚀 Fast and efficient transfers - 👍 User-friendly and intuitive interface - 🔒 Strong security features and authentication - 💳 Easy card management and control - 🌍 Available in multiple languages - 📱 Clean and modern design - 💰 Good interest rates on savings products - 🎯 Comprehensive banking features in one app - 📞 Good customer support availability - ✅ Reliable for basic banking operations **Cons** - 🐛 Frequent app crashes and freezes - ⏱️ Slow performance and loading times - 🔌 Connectivity issues despite working internet - 📲 Login failures and infinite loading loops - 🔐 Device trust verification problems - 📧 Unmanageable notification system - ⚠️ Inconsistent balance updates - 🚫 VPN compatibility issues - 💔 Account access restrictions - 🔄 Problems after recent UI updates - 📱 Incompatibility with older iOS versions - 🎯 Difficult to find certain features - ⚙️ Buggy Bizum functionality - 🛑 Transaction blocking issues - 📞 Poor technical support responsiveness **Commonly reported bugs** - App crashes on launch after updates - Infinite loading loop after Face ID login - Cannot log in with updated app versions - Spinning key icon preventing account access - SMS verification codes not arriving - Notifications not triggering properly - Balance not updating in real-time - Duplicate transaction entries - Bizum disconnecting before final confirmation - App closing during payment PIN entry - Incompatibility with iOS 18.1.1 and newer - Login format validation errors - App not working in isolation mode - Device registration issues after phone change - Hidden balance setting not persisting - Notification badge showing incorrect count - Slow screen loading after UI redesign - App not working with VPN enabled - Transaction search returning too many results - Deposit contract process not completing - Promo pop-up cannot be disabled **Most requested features** - Mark all notifications as read option - Unread notifications filter - Dark mode implementation - Apple Pay and contactless payment support - Bill payment with barcode scanning - Transaction search functionality - Favorite contacts for Bizum - Apple Watch app support - iMessage money transfer - 3D Touch shortcuts - International transfers from app - Widget for account information - Ability to hide unused products from dashboard - Push notifications for Bizum - Automatic notification deletion - Language support for English in Portugal - Catalan language support - Better Bizum contact loading - Account status notifications - Document upload status feedback ## Newest reviews (10 of 274) ### 2/5 — The app is not great *2026-06-02, version 3.0.0* The App takes too much time to load, even between operations within the app there is waiting time, it is not that intuitive for certain commands you want to carry out, I have also found that it doesn’t work in many occasions. The bank itself is not great either, international transfer take over three days. ### 3/5 — No se me eliminan las notificaciones *2026-05-14, version 2.10.1* No soporto que me salgan todas las notificaciones marcadas, a pesar de que las abro todas, es algo que me molesta y por mas que las filtro elimino app todo, no se eliminan ### 3/5 — Can’t sign out *2026-02-18, version 2.9.1* Have been stuck in the App for ages looking for the sign out but can’t find it 😤 ### 2/5 — Terrible App *2026-02-01, version 2.9.1* Really annoying app. Not user friendly, really makes me want to close it as soon as I open it because it’s difficult to understand and really wanna change bank only to get a better app ### 2/5 — Bad experience with VPN *2025-12-23, version 2.9.1* It’s the only banking app that does not work while I have the VPN enabled. It shows an error message and it’s impossible to do anything. The message says: “Oops, something went wrong! An error occurred while loading your details. Please try again.” ### 1/5 — Discrimina lingüísticament *2025-12-12, version 2.9.0* No està en català ### 3/5 — Filtro notificaciones no leídas *2025-12-01, version 2.8.3* Se necesita un filtro para notificaciones no leídas, si tienes muchas alguna se puede quedar en la lista sin leer y te sale el número siempre y es bastante desagradable. ### 1/5 — Fatal *2025-11-28, version 2.8.3* No deja de darme problemas el Bizum ### 1/5 — Problemas al iniciar sesión *2025-11-28, version 2.8.3* Últimamente cuesta realizar login en la app y he podido estar varios minutos intentando logar y dejarlo porque es imposible ### 1/5 — Desastre *2025-11-27, version 2.8.3* Fallos múltiples y de larga duración. Un banco online no se puede permitir un desastre así ## Most critical reviews (10 lowest-rated) ### 1/5 — no funciona *2026-09-03, version 3.2.0* cuando te piden dos formas de verificacion por cualquier cosa que haves una ves dentro del app me parece exagerado. Ahora mismo no puedo operar porque no me llegan los sms. Lo he intentado todo y he hablado con 8 personas. Ninguna me puede ayudar. Ya por fin tengo mi nueva clave de firma pero sigo sin poder operar porque tambien hay que recibir un SMS que nunca me llega. Cuando intento cambiar mi numero de telefono en Estados Unidos no me deja poner el prefijo de estados unidos. Lo marco y se me cambia al de Canada que es tambien el +1. Despues le doy aceptar y me sale un error. ### 1/5 — no funciona *2026-08-21, version 3.2.0* cuando te piden dos formas de verificacion por cualquier cosa que haves una ves dentro del app me parece exagerado. Ahora mismo no puedo operar porque no me llegan los sms. Lo he intentado todo y he hablado con 8 personas. Ninguna me puede ayudar. Ya por fin tengo mi nueva clave de firma pero sigo sin poder operar porque tambien hay que recibir un SMS que nunca me llega. ### 1/5 — El peor banco *2026-08-02, version 3.2.0* Son lo peor, el mejor banco es Revolut, te lo solucionan todo en el momento ### 1/5 — Grandísima basura de banco typical spanish estafando *2026-07-06, version 3.1.0* Grandísima basura de banco typical spanish estafando ### 1/5 — Awful *2026-07-03, version 3.1.0* Terrible CX, do not recommend ### 1/5 — Terrible *2026-06-26, version 3.0.0* Me he cambiado de banco solo por lo absurdamente lenta que es la app ### 1/5 — Terrible experience *2026-06-01, version 3.0.0* The app is so bad that even most basic banking operations cause immense pain. The worst banking experience in my life. ### 1/5 — Inutil *2026-04-11, version 2.10.1* Uma porcaria, informacoes confusas e incapaz de efetuar uma transferencia simples e apesar de apresentar erro nao informa o que seria esse erro. Atendimento telefonico do banco tbm eh uma inutilidade. ### 1/5 — Pesima aplicacion y gestion *2026-01-26, version 2.9.1* Llevo seis meses esperando para poder activar mi cuenta, pesima gestion, lentisima, estamos en la era digital y tengo que esperar casi dos semanas para obtener mi clave de firma porque la envian por correo, servicios de sguridad y verificacion muy obsoletos…. ### 1/5 — EU ID is not allowed *2025-12-29, version 2.9.1* Spain is an EU country but this bank doesn’t allow you to use EU ID card to open a bank account. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! *2026-04-22, version 2.10.1* Super easy app! It’s also very safe ### 5/5 — Transferencia *2026-04-06, version 2.10.0* Rápida ### 5/5 — Valoración AP *2026-04-02, version 2.10.0* Muy bien ### 5/5 — El mejor invento la banca virtual. *2026-03-17, version 2.9.1* En general funciona muy bien. Solo tengo algunos problemas con el código de verificacion que no se despliega cuando hago más de una operación. Pero ha ideo mejorando en general. ### 5/5 — Great online banking! *2026-02-28, version 2.9.1* Powered by Temenos software! ### 5/5 — App fácil y rápida *2026-02-28, version 2.9.1* Fácil, clara y rápida de usar y entender ### 5/5 — Works, every time *2026-02-19, version 2.9.1* This is about the best banking app I’ve used. Everything is easy to find, I have control, and everything just works, every time. It’s great. ### 5/5 — Excelente *2026-02-01, version 2.9.1* Me encanta la app ### 5/5 — Great bank *2026-01-23, version 2.9.1* Never had any real problems and had an account with Openbank for over 5 years. Only downside is the lack of English speaking advisors and sometimes have to wait a few days for them to call you back ### 5/5 — Gut und unkompliziert *2026-01-22* Die Applikation funktioniert einwandfrei, ist sehr sicher und schnell. **Developer response:** Vielen Dank für Ihre Bewertung. Wir stehen Ihnen für alles, was Sie benötigen, gerne zur Verfügung, herzliche Grüße! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*