# Opendoor: Homes for Sale — user reviews > 191 indexed App Store user reviews of Opendoor by Opendoor Labs, Inc., rated 4.80/5 from 12,929 ratings. - Source: https://appshunter.io/ios/app/opendoor-homes-for-sale/id1143708068/reviews - App overview in markdown: https://appshunter.io/ios/app/opendoor-homes-for-sale/id1143708068.md - Rating breakdown: 5★ 11,499 · 4★ 741 · 3★ 236 · 2★ 88 · 1★ 365 ## What do users think of Opendoor? Overall sentiment: negative **Pros** - 🚀 Fast and reliable service - 👍 Convenient self-touring experience - 💡 Innovative real estate platform - 🤝 Great customer support **Cons** - 🐛 Buggy and unreliable app - 🤖 Impersonal and automated experience - 🏠 Poor quality of Opendoor homes - 🔒 Questionable security and privacy practices - 💰 Unfair pricing and negotiation policies **Commonly reported bugs** - Frequent app crashes and errors - Issues with scheduling and accessing homes - Inconsistent and misleading information **Most requested features** - Improved app usability and stability - More human interaction and personalized support - Transparent and fair pricing/negotiation process - Better home inspection and disclosure policies ## Newest reviews (10 of 191) ### 2/5 — Pointless exercise in downloading an app *2026-07-03, version 300.0.3* Pretty sure most of these reviews are fake. The app works, but the data must be sourced for very few locations. Chicago had three listings…basically like searching for a car in a graveyard. Not worth wasting the time to download for what effectively is Google Maps. ### 4/5 — Amazing app but needs an HOA filter *2026-06-06, version 300.0.1* Please add an HOA filter button. ### 1/5 — Shady Company! *2026-04-10, version 210.2.0* Just looked at an Open Door house. Brand new wooden porch put in and looks like it was built by a $20 crackhead. Hard to work with. Basically they are house flippers. Maximum profit with minimum work. ### 5/5 — Five Star! *2026-03-13, version 210.2.0* Very convenient and hassle free. Highly Recommended ### 4/5 — Love it *2026-03-07, version 210.2.0* Love it ### 5/5 — Broker *2026-02-26, version 210.2.0* Clean and ready to move in homes listed. ### 1/5 — Scammed *2026-02-14, version 210.2.0* Got scammed using this plataform ### 5/5 — Great app *2026-01-21, version 210.1.0* Seamless app, easy to use interface, this is the future of homebuying. I am very satisfied! ### 5/5 — For Rent?? *2026-01-08, version 208.0.0* I am working with Steven David who enabled me to tour the home using the Open Door App and obtained the door code for viewing. However - we want you to RENT not BUY and all signs and messages says this is never dine by Open Door. How do I verify this is a legitimate rental opportunity? ### 1/5 — Horrible customer service *2026-01-03, version 208.0.0* Have used the app to view homes in various areas for a year. All of a sudden the representatives have removed my access to homes through the app asserting that an agent is required to look at homes. Additionally they mention inability to verify identity. Have wasted time traveling to homes for sale to get there and cannot access or to be denied. Do not recommend for selling or buying. ## Most critical reviews (10 lowest-rated) ### 1/5 — Id verification issue *2026-08-14, version 300.0.5* I booked a tour through zillow and realized it was through opendoor. Came to the address and the Id verification didn't complete even after 5 tries. It did not work for either of us. The support number was AI and very poor customer service. What a waste of time. Would not recommend it to anyone. Now I know why the stocks are down and I know it's never going up. Will make sure to sell all my stocks before the EOD. ### 1/5 — Closed-Door *2026-08-07, version 300.0.4* Most of the homes “available” are set to “View Only” in my area. The only way you can tour them is with a realtor, which defeats the purpose of having the app in the first place. In my area, there are over 30, almost 40 on the map, but you can only tour 3. This almost feels like false advertising. ### 1/5 — Horrible experience *2026-07-24, version 300.0.4* Tried to get verified but verification did not go through. Called customer service the next day and was confirmed a time, but never received the code. If you call after 4:30, you just get an AI Bot. Do they not want to sell homes? ### 1/5 — Could not get in *2026-07-18, version 300.0.3* The process to get verified was too complicated, so we could not get in to view home. ### 1/5 — No thanks *2026-07-12, version 300.0.3* Not buying anything from anyone who uses this app to try to sell. Wouldn’t verify two forms of my government ID, the “helpline” is AI that doesn’t help at all, and the listing agent sent us straight to voicemail cause they don’t wanna do their job if an app will do it for them. Total garbage lazy app ### 1/5 — Deceptive 16.8% Fees, Broken Pricing Algorithm, and Total Bait-and-Switch on Timelines *2026-07-10, version 300.0.3* If you are looking for transparency, speed, or a fair market assessment, do not use Opendoor. They rely on completely inaccurate property data to lowball sellers, and then they secretly inflate their corporate fees to astronomical levels to force you into paying for unneeded repairs. I requested an all-cash offer on my home. Opendoor proudly plasters on their website and dashboard that you will receive your final offer within 2–4 business days. Instead, they unapologetically stretched their timeline out to 5–7 business days without explanation. When the offer finally arrived, it was an absolute insult based on broken data. Their automated pricing algorithm generated "comparable recent sales" that were a complete apples-to-oranges mismatch. They valued my home against 2.5-bathroom siding homes that were significantly smaller in square footage. My home is a premium, all-brick 5-bedroom, 3.5-bathroom property with 2,721 square feet—making it nearly 175 sq ft larger than the lower-tier comps they forced onto my property profile to artificially drag down its market value. Worst of all is their deceptive fee structure. While their marketing suggests a transparent, standard service fee (around 5%), they hit me with an egregious $41,847 "Opendoor service fee" on a $249,000 offer. That is a hidden 16.8% corporate penalty. When their home sales advisor explicitly admitted in writing that my HVAC, appliances, and roof were fully functional, in great shape, and well within their life expectancy, their underwriting team still used the "service fee" bucket to secretly bake in massive, double-dipping deductions. When formally confronted with these blatant data errors (wrong bathroom count, wrong square footage, and predatory fees), their customer support completely dodged the property errors, claimed the numbers were "set in stone," and immediately tried to push me into another one of their risky alternative programs. They rely on your need for convenience to strip you of your hard-earned equity. Do your homework, get independent contractor inspections, and avoid this corporate scam. You are far better off listing traditionally where real buyers actually pay for a home's true square footage and structural layout.💖 ### 1/5 — Horrible company and poor customer service *2026-06-13, version 300.0.2* Terrible ,they locked my account and once I told them about it they told me that since there other location was in Arizona it would take 3 HOURS ### 1/5 — Conditions applied *2026-05-28, version 300.0.1* I don’t know why this app has 4.8 review but looks like most of them are fake. App is flawed - I searched for the home I visited in my community and it doesn’t show in map view. Have to fill complete address to find the property. Secondly, I submitted an offer directly without an agent and it doesn’t show up. Customer care is a pin in the neck. Long wait times, they call you back but after a day or two and same with the email support. Finally, I have to put a real estate agent and submit an offer. And then I get rejected for 1 week prior move in and 100 day appliance warranty. Still waiting for the customer support representative to respond to my emails. ### 1/5 — I was forced to download the app. *2026-05-22, version 210.2.0* I am a realtor and I had to schedule an appointment. I tried via showing time and I did not allow me. I had to download the app and created a Realtor profile. When I tried scheduling the appointment I got a notice saying: “you need to go with your realtor” come back with a realtor. Since the app didn’t work I gad to call and wait for a call back. A nice lady called me and helped me make the appointment. I told her that it should not take 30 mins to schedule an appointment. She said: “I agree” Who is giving you good reviews open door? ### 1/5 — Too easy for SCAMMERS *2026-04-15, version 210.2.0* I’ve been desperately searching for a home for my family (especially to relocate my mother from 2000 milles away) and recently a man asked if I was interested in touring HIS property. I saw photos and loved it. He selected a time for my tour and I agreed. He asked me to inform him when I was on my way and then again when I arrived AT the property. When I did he informed me that I needed to download this app onto my phone in order to tour the property. I was mind blown that I was being expected to tour ALONE. I’ve never heard of such a thing. I did enjoy the flexibility of. It having to do it with someone (an owner or realtor) but it felt odd. Also, I told him I was interested in RENTING a property and he claimed that although he wanted to SELL his property he had having difficulty with that so CHANGED his mind and was offering me the opportunity to RENT. Only upon arriving at the property I noticed several stickers stating “THIS PROPERTY IS NOT FOR RENT! Beware of scams” I asked him about this (now aware of what was happening) and he again tells me that the stickers were old (because remember, he never INTENDED to “rent” HIS property and he hadn’t yet removed the stickers). He asked me to call / text him AFTER I finished my tour. I feel that although OPEN DOOR allows tour flexibility which is great, it ALSO allows for scammers to pull this sort of thing and it’s really upsetting. ## Most praised reviews (10 highest-rated) ### 5/5 — Updates are awesome *2026-08-13, version 300.0.5* Keep improving the UX. ### 5/5 — Use the App for self Home assessment *2026-07-03, version 300.0.3* Or your going to be scheduling for someone else to come over and just use the same open door App it’s something you can easily do on your own time. I felt silly having someone come assess our home when I could have done it, its just the bad reviews made me think it wasn’t functioning properly to do it myself over the app. ### 5/5 — Great app, easy to use *2026-06-23, version 300.0.3* Love the company, easy to use. ### 5/5 — Much better! *2026-06-12, version 300.0.2* Excellent update - much easier to browse and find homes ### 5/5 — Awesome Experience *2026-06-10, version 300.0.2* We love the new the map; makes it so easy to browse homes!! Thanks OD ### 5/5 — Great app! *2026-06-02, version 300.0.1* So easy to use. Definitely buying from open door. Loving their low rates ### 5/5 — Best way to sell a home! *2026-06-02, version 300.0.1* No more staging and living in boxes. Love this.b ### 5/5 — Excellent Apps *2026-06-02, version 300.0.1* Navigation of apps just show smooth …really great for just research of house nearby … ### 5/5 — App update - May 2026 *2026-05-27, version 300.0.0* Nice update. Easier to navigate and use. Pictures are in HD and a lot more clear. ### 5/5 — Scammers *2026-05-26, version 300.0.0* Can scammers get hold or hack into another Opendoor account? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*