Skip, dishonest
Response from developer
In-app purchases are clearly disclosed on our App Store page and follow Apple’s standard guidelines. We will offer a full refund, no questions asked, if you are not satisfied. The subscription fee supports our small team in collecting and updating millions of restaurant inspection records. If your area isn’t covered yet or something looks off, email support@openkitchen.app and we’ll help. We are committed to making OpenKitchen better every day for everyone who wants to eat with confidence.
Very incomplete app and forced to pay
Response from developer
Hi! Please cancel your free trial or request a full refund if your area is not covered yet. Our team normally responds to requests within 2 hours. We cover NY, CA, Florida, and many other areas, like Seattle, Las Vegas, Chicago, and Boston. We expand our coverage every week! If you'd like us to prioritize your area, please submit a request in the app or email support@openkitchen.app.
Great app!
Response from developer
Hi! Thanks for your review. We're glad you find OpenKitchen useful! Please let us know if you have any suggestions. Let's make OpenKitchen even better together!
Not accurate
Response from developer
Hi! OpenKitchen shows inspection records exactly as released by health departments. If a record looks off, please report in the app or email support@openkitchen.app. We take accuracy seriously. (Note for restaurant owners: corrections to inspection records are handled by your health department only. Once updated there, the app reflects it.)
Scummy forced payments
Edit (response to developers): A lot of people usually think an app that's free to download is free, maybe with ads, maybe with optional in app purchases, but even the apps that do try to force subscriptions usually have some way of letting you use it for free. I understand the server costs thing though, but it would be a lot less deceptive if the app itself costed money instead of being free to download in my opinion.
Response from developer
Hey, OpenKitchen includes a free trial, after which continued access requires a subscription. Pricing and renewal terms are shown before confirmation through Apple. Subscriptions support the ongoing collection and maintenance of millions of restaurant inspection records. We hope you'll give it a try and find it worth the subscription!
