# Openland CU Mobile Banking — user reviews > 77 indexed App Store user reviews of Openland CU Mobile Banking by ASSOCIATED CREDIT UNION OF TEXAS, rated 4.88/5 from 6,715 ratings. - Source: https://appshunter.io/ios/app/openland-cu-mobile-banking/id576492421/reviews - App overview in markdown: https://appshunter.io/ios/app/openland-cu-mobile-banking/id576492421.md - Rating breakdown: 5★ 5,645 · 4★ 453 · 3★ 88 · 2★ 7 · 1★ 25 ## What do users think of Openland CU Mobile Banking? Overall sentiment: positive **Pros** - 👍 Friendly and courteous staff - 🚀 Fast and efficient app - 💯 Great banking experience - 🔒 Secure and reliable - 👌 Easy to use and navigate **Cons** - 🐛 Frequent app crashes - ⏱️ Slow login process - 🔍 Difficult to find features - 🚫 Missing key features (e.g., mobile deposit) **Commonly reported bugs** - Login issues and security checks - Delayed transaction updates - Remote deposit not working **Most requested features** - Zelle integration - Apple Watch compatibility - Improved mobile deposit functionality - Customizable account names ## Newest reviews (13 of 77) ### 3/5 — Return phone call - Tried several times to speak with a loan officer no return phone call *2024-08-06, version 7.8.0* Tried ### 5/5 — Well Made *2024-06-15, version 7.8.0* It’s always so easy to use, and I’m thankful for that! ### 5/5 — Love ACU *2024-01-04, version 7.8.0* I love that all tellers and other staff are professional and help with all areas of my banking needs! ### 5/5 — Manager and crew *2023-12-25, version 7.8.0* The manager and the crew that worked there are very professional. They make my day every day when I go there no matter what it is they always willing to help and they always on top of their game. No pun intended but great customer service there at your Deer Park area, my name is Robert Estrelló. I’m sure you know that and thank you and merry Christmas. ### 5/5 — Review comment… *2023-08-10, version 7.7.0* I love my ACU of Texas! Shot out to the 96 League City location! ### 5/5 — Great full *2023-06-09, version 7.7.0* I am happy with the great customer service. ### 5/5 — App *2023-05-19, version 7.7.0* All is well. My only reason for not putting five stars is because when I’m doing a payment transfer for future transactions I’m unable to put the reason in the memo for references. ### 5/5 — Very helpful and the people are very nice *2023-05-10, version 7.7.0* Their always there to help you out and that they are very supportive ### 5/5 — Satisfying *2023-03-28, version 7.6.0* This is the best baking app ever it is informative always up-to-date. I love it. ### 5/5 — Love ACU *2023-03-28, version 7.6.0* They make everything easy always responsive and courteous I am glad I made the switch to them ### 3/5 — No Zelle option *2022-09-11, version 7.4.0* The update is supposed to provide a Zelle option but there’s nothing. ### 5/5 — Respect deaf customer *2022-03-20, version 7.2.0* They made me inspired for their helping and great service awesome I love their bank company ### 5/5 — Banking *2022-01-28, version 7.1.0* I enjoy banking at ACU-Texas. They have an excellent group of staff members and Derrick Taylor is an excellent manager. I recommend this credit union to my friends. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is Trash After Name Change *2026-04-28, version 8.0.0* I have to delete and reinstall my app every single time to use it or I get stuck in an endless cycle of verifying I’m human. Same settings, phone, and Internet as my husband but I somehow can’t login. ### 1/5 — Login issues *2026-04-02, version 8.0.0* Now that they have changed from ACU, I cannot login the app! What a nightmare! Says my name/password is wrong, and won’t let me register. Great job screwing this up. ### 1/5 — Never wants to load *2025-04-11, version 7.8.1* Zero stars never wants to load to allow me to log in very frustrating when I’m in the store trying to unlock my card and the app will not load👎 ### 1/5 — Please do updates and improvements to app *2023-12-11, version 7.8.0* I wish improvements could be made to the log in function authentication method. I can’t tell you how many times I try to log in only to wait a couple hours to receive a code. And it’s has nothing to do with my phone service as I’m able to receive texts and calls during this period having full service. Just frustrating when I can’t access my account ### 1/5 — Excellent *2023-08-10, version 7.7.0* Th The bank is great, and the people are great ! professional courtesy at all times 🙏🏾 ### 1/5 — Could be better *2023-07-18, version 7.7.0* Want let me deposit checks via the app! It is supposed to but it will not. I have removed and redownloaded the app a couple of times! Ugh! ### 1/5 — Terrible app *2022-02-09, version 7.2.0* Continuously kicks me out and requires me to “receive a call from the call center” for a code, but they never end up calling. I just have to wait a few days every time until it randomly allows me to log in again. Insanely frustrating. ### 1/5 — App crashes every week *2021-02-11, version 7.0.20* Almost every week the app crashes and wont let me login. After trying to login it sends me to a security check screen where it says it will send me a txt message with a code and that never comes. Garbage ### 1/5 — Not User friendly *2020-08-06, version 7.0.16* The app and .com both are not user-friendly. You have to search around just to figure out how to login. Then it wouldn’t take my login. Didn’t say why so i called the more than friendly customer service —very kind and very helpful. used the website 3 times and had to call each time because website and this app are not user friendly at all. So frustrating. The people that work there are WONDERFUL but their tech needs a lot of work. ### 1/5 — Change back to the old app *2020-02-19, version 7.0.11* The new app doesn’t reflect current banking activity, takes several days for transactions and deposits to show up on the app. The platform as a whole isn’t nearly as user friendly as the old app was. Much harder to do anything on this new app. ## Most praised reviews (10 highest-rated) ### 5/5 — Laura *2026-06-07, version 8.0.0* The system is very convenient and always available‼️ ### 5/5 — Surprise *2026-04-06, version 8.0.0* A change of names it’s a great name easy to remember ### 5/5 — Mobile *2026-02-13, version 7.10.0* Easy to navigate, find what I need and if I need help they are a phone call away. ### 5/5 — I love this Credit Union! *2026-01-24, version 7.10.0* I have been a member for a little over 6 years and I have always been able to have all of my financial needs met. Ethan, Lauren, and the Staff are ultra professional and courteous. ### 5/5 — My appreciation. *2026-01-23, version 7.10.0* I am happy with the great customer service. especially with Mr. Jonathan Santos. ### 5/5 — Easy *2026-01-22, version 7.10.0* I love that I can check my balance and make payments with my debit card online. It saves me time which I love. ### 5/5 — Irwin P *2025-11-17, version 7.8.1* Never been happier, friendly alert, courteous staff great systems always up-to-date so far no worries ### 5/5 — Easy & fast *2024-12-27, version 7.8.1* Love this app :) so quick for me to transfer money and see my balance! ### 5/5 — Best *2024-10-08, version 7.8.0* They great customer service. ### 5/5 — Member *2024-08-21, version 7.8.0* Been a member 5+ yrs NEVER a issue --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*