# OpenLink > Field operations companion for ISPs to onboard subscribers and manage site operations. (iPhone/iPad app by Ali Al-Estarbadee.) - Source: https://appshunter.io/ios/app/openlink/id6780933242 (this page in markdown: same URL + `.md`) - Developer: [Ali Al-Estarbadee](https://appshunter.io/developer/887585616) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 4+ - Requires: iOS 15.5 · 85 MB - Languages: American English - Released: 2026-07-02 - Data updated: 2026-08-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/openlink/id6780933242/reviews.md ## What is OpenLink? OpenLink is the field-operations companion for internet service providers (ISPs). It gives authorized field agents everything they need to onboard subscribers on site — quickly, accurately, and securely. KEY FEATURES • Contracts on the go — Create and complete subscriber service contracts from the field, with the same forms and validation as the back office. Pick the serving network (OLT/FDT/FAT), zone, and plan, all pulled live from your OpenRADIUS system. • Fast, accurate ID capture — Scan the subscriber's national ID with the camera (automatic edge-detection and cropping), or read the e-ID NFC chip to auto-fill verified details on supported devices. • Approvals built in — Submit contracts into your approval chain and review the ones waiting on you, with one-tap approve or reject and a clear audit trail. • Collections & wallet — Record customer payments in the field and keep a running balance of what you've collected and settled. • Stay coordinated — Message and call your dispatch team in real time, and get push notifications for new assignments, approvals, payments, and updates. • On-shift location — Share your live location with the dispatcher while you're on shift so the team can coordinate coverage. OpenLink is a private tool for an ISP's authorized agents and requires an account provided by your organization. It is not a consumer self-service app. Sign in with your organization-issued credentials to get started. What's New (Version 1.0.0) Initial release of OpenLink — field operations for internet service providers: subscriber onboarding, ID capture by camera or NFC, contracts and approvals, payment collection, and team chat, calls, and notifications. ## Key features - On-site contract creation and completion - ID capture via camera or NFC - In-app contract approvals - Field payment collection and balance tracking - Real-time team messaging and calls - Live location sharing for dispatch ## Frequently asked questions about OpenLink ### What is OpenLink used for? OpenLink is a business tool designed for internet service provider (ISP) field agents. It helps them onboard new subscribers on-site by managing contracts, capturing identification, processing payments, and communicating with their dispatch team. ### How does OpenLink handle subscriber identification? OpenLink allows agents to scan a subscriber's national ID using the device's camera, with automatic edge detection and cropping. It can also read e-ID NFC chips on supported devices to auto-fill verified details. ### Can I manage payments with OpenLink? Yes, OpenLink includes a collections and wallet feature. Agents can record customer payments directly in the field and track their collected and settled balances. ### Does OpenLink support team communication? Yes, OpenLink enables agents to message and call their dispatch team in real-time. They also receive push notifications for new assignments, approvals, payments, and other important updates. ### Is OpenLink available on multiple devices? Based on the provided data, OpenLink is supported on iPhone and iPod devices. It is a mobile application designed for field operations. ### How often is OpenLink updated? The latest version of OpenLink is 1.1, which was last updated on July 17, 2026. The initial release was on July 2, 2026, indicating recent development activity. ### What is the age rating for OpenLink? OpenLink has an age rating of 4+. This suggests it is suitable for a broad audience, though its primary users are authorized ISP agents. ### Does OpenLink have ads? No, OpenLink does not contain advertisements. The app is free to use and does not display any in-app ads. ## Version history (last 3 releases) ### 1.2 — 2026-07-30 • Router maintenance — connect to a subscriber's router and read optical power, status and connected devices. • Join the router's Wi-Fi from a label scan, and keep working with no internet. • Router label scan — model, Wi-Fi and admin credentials, with fewer misreads. • Guided ID capture with per-side examples, auto-shutter and blur/glare warnings. • Redesigned contract form, service actions, ticket claiming, and wider Arabic coverage. ### 1.1 — 2026-07-17 A big update for field teams: • Contract drafts — save an unfinished contract and resume it later, right from the home page. • Router serial scan — capture the router's serial number with the camera; the label photo is saved with the contract. • Contract location — the subscriber's location is captured on submit and shown on a map on the contract. • Documents gallery — view all contract documents with thumbnails and zoom. • Announcements — company announcements with read and acknowledge tracking. • Prospects — record potential subscribers while in the field. • Working hours — set your availability so dispatch knows when you're on shift. • Smarter pickers — OLT/FDT/FAT lists sorted nearest-first with distances. • Better notifications — tapping a notification always lands on the right screen, even from a cold start. • Polish everywhere — full Arabic/RTL sweep, friendlier error messages, faster forms, and a back button on every page. ### 1.0 — 2026-07-02 No release notes. ## More apps by Ali Al-Estarbadee - [Iraqi Translation Project](https://appshunter.io/ios/app/iraqi-translation-project/id969786646) - [Codia - مدرستنا](https://appshunter.io/ios/app/codia/id1316683126) All apps by Ali Al-Estarbadee: https://appshunter.io/developer/887585616 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*