# OpenLivery — Your team's customer inbox

> Your team's customer inbox (iPhone/iPad app by ANDRES FELIPE SARRAZOLA VELEZ.)

- Source: https://appshunter.io/ios/app/openlivery/id6809638839 (this page in markdown: same URL + `.md`)
- Developer: [ANDRES FELIPE SARRAZOLA VELEZ](https://appshunter.io/developer/1813243271)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 16.4 · 40 MB
- Languages: American English, European Spanish
- Released: 2026-09-18
- Data updated: 2026-09-20
- User reviews in markdown: https://appshunter.io/ios/app/openlivery/id6809638839/reviews.md

## What is OpenLivery?

Bring your OpenLivery inbox to your iPhone. Follow customer conversations, reply with the context you need and coordinate with your team while away from your desk.

A SHARED INBOX FOR YOUR WORK
Find open and resolved conversations, search your inbox and filter by unread messages, your assignments, AI or team. Review the conversation history before you reply.

HUMAN SUPPORT AND AI, TOGETHER
See conversations handled by your workspace's AI assistant. Take over when a customer needs a person, respond yourself and hand the conversation back to the assistant when you are ready.

REPLY IN THE WAY THAT FITS
Send text, photos, videos and files. Record a voice note, pause it and listen before sending. Use saved replies for common questions. For connected WhatsApp channels, use supported quoted replies, reactions and approved message templates.

CUSTOMER CONTEXT AT HAND
Search and update contacts, keep useful contact notes and review previous cases from the same customer.

WORK AS A TEAM
Assign conversations to a colleague or team, see who is available and manage team membership and assignment settings.

UNDERSTAND YOUR ACTIVITY
Review conversation and message activity for the last 7 or 30 days. See open and resolved cases, team and assistant replies, and average response and resolution times, with team and channel filters.

Available in English and Spanish, with light and dark appearance.

An existing OpenLivery workspace and an account provided by your organization are required. Sign in to OpenLivery or a compatible server managed by your organization. Messaging channels, AI responses and templates depend on your workspace's configuration. An internet connection is required.

Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
OpenLivery Service Terms: https://www.openlivery.com/terms
Privacy Policy: https://www.openlivery.com/privacy


## Version history (last 1 release)

### 1.0.0 — 2026-09-18

No release notes.

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All apps by ANDRES FELIPE SARRAZOLA VELEZ: https://appshunter.io/developer/1813243271

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-20.*