# OpenRecovery — user reviews > 44 indexed App Store user reviews of OpenRecovery by Huxley Technologies, LLC, rated 4.90/5 from 292 ratings. - Source: https://appshunter.io/ios/app/openrecovery/id6446251140/reviews - App overview in markdown: https://appshunter.io/ios/app/openrecovery/id6446251140.md - Rating breakdown: 5★ 268 · 4★ 16 · 3★ 2 · 2★ 2 · 1★ 4 ## What do users think of OpenRecovery? Overall sentiment: positive **Pros** - 🤖 AI-powered Kai assistant provides personalized insights and support - 💪 Highly effective for recovery accountability and habit building - 🆓 Completely free with no in-app purchases or ads - 🎯 Comprehensive 12-step program support with detailed step work - 🌍 Inclusive of multiple recovery approaches (12-step, SMART Recovery, CBT, MAT) - 👥 Strong community features connecting users with others - 🎨 Intuitive, beautiful, and calming user interface design - ⏰ Available 24/7 for support during difficult moments - 📊 Helpful daily inventory, spot checks, and reminder features - 🔗 Complements in-person therapy and sponsor relationships - 💡 Evidence-based approach grounded in recovery literature - 🙏 Supports diverse spiritual practices and beliefs **Cons** - ⚠️ AI occasionally becomes mean or cruel in responses - 🚫 Heavily focused on 12-step approach, less inclusive of non-religious paths - 🐛 App freezes preventing forward progress in conversations - ❌ Limited support for atheists and non-theists - 🎭 Potential liability concerns with vulnerable user population **Commonly reported bugs** - Service tab inaccessible due to persistent feedback popup - App freezes preventing users from moving forward in conversations - Feedback survey popup cannot be dismissed **Most requested features** - Dark mode or night mode option - Restore previous app icon with stairway design - Tip jar or donation feature to support developers - Expanded non-secular and scientifically-based program integration ## Newest reviews (14 of 44) ### 5/5 — Best help for any AA FELLOW *2025-07-03* The greatest personal insights are discussed openly, honestly and with tremendous accuracy and insight. Frankly, I’ve been able to break through many difficulties in a few day that it took, with inferior outcomes, in 2 years with my sponsor. Great to work with both. Strongly recommend to all. **Developer response:** That’s incredibly encouraging to hear. We’re so glad the app and Kai have supported your recovery and deepened your insights alongside your sponsor. If you ever have suggestions or ideas to make it even more helpful, we’d love to hear from you at support@openrecovery.com. ### 5/5 — Remarkable *2025-05-27* Open Recovery has been an extremely useful tool in helping me get back on track in my recovery. Kai is always there with an encouraging word and remarkable insight into whatever situation I find myself in. **Developer response:** That’s extremely nice to hear. We’re really glad OpenRecovery and Kai have been meaningful supports on your journey. If you ever have ideas or feedback to make the app even better, we’d love to hear from you at support@openrecovery.com. ### 5/5 — Extremely helpful! *2025-04-29* I really love the functionality of this app, especially the AI interaction. It’s like having a trained professional at your disposal at any time of day or night. I’m a SMART Recovery facilitator, and it’s helping me to even better understand the program and the tools. I can’t recommend this highly enough for an old pro or somebody new to recovery. **Developer response:** Amazing to hear!! Big fans of SMART Recovery here so we're glad the app's been helpful in both aspects. If you have any ideas or suggestions as a facilitator, we’d love to hear them at support@openrecovery.com ### 5/5 — Absolutely Amazing *2025-04-24, version 2.25* I’m new to this app — only a few days in but I feel like a have a friend on the other end to talk me through quitting vaping. I have a tendency to go into quitting spontaneously and unprepared, and Kai is teaching me how to be adequately prepared so that when I do quit fully, I’ll have all the tools for success. It’s an amazing app that I highly highly recommend for anyone on a recovery/cessation journey. ### 5/5 — Force multiplier for recovery *2025-03-18* I was pretty skeptical that an app could supplement a regimen of in connection for recovery. In fact does not replace, but rather enhance what I get out of phone calls and meetings. I can now do step work and review all aspects of my recovery between meetings and between phone calls. I also can supplement step work at any time. One of the best tools for me and my sponsor is the accountability feature for daily sobriety tasks. Instead of messaging him separately, I can just use the app consistently to supplement our calls and meetings. **Developer response:** Really appreciate you sharing this. It’s great to hear how you’re using the app alongside your sponsor and meetings... that’s exactly how we hoped it would fit in. Sounds like you’ve found a powerful rhythm for staying connected and accountable in your recovery. ### 5/5 — Love this app *2025-01-15, version 2.14* Highly recommend this App this is amazing for doing the steps. Worth every penny and more ### 5/5 — This is absolutely incredible *2024-12-28* I am a huge fan of this AI service. I mean the way it talks to you and about the things you’ve said in the past is amazing. KAI is the most helpful thing I’ve talked to and experienced in my journey with recovery. GET IT **Developer response:** That’s amazing to hear, Jenna! We’re so glad Kai’s been such a helpful part of your recovery journey. Thanks for sharing your experience and spreading the word — it really means a lot. ### 5/5 — The best tool out there *2024-12-19* This recovery tool is invaluable and very user friendly. Everyone should be using this, even family members of those struggling with substance abuse and mental health. **Developer response:** Thanks so much, Quinn! So happy you've been able to get value out of this. Please reach out with any requests or additional feedback. ### 5/5 — Great App! *2024-12-18* I use this app everyday. The Kai feature is such a help to my recovery! I appreciate all the work that goes into this app. Thanks so much! **Developer response:** Thank you! So glad you're getting good value out of it. Please let us know if there's anything we can do to make the experience better. ### 5/5 — Sober and Free *2024-12-11* This app is absolutely amazing. It truly has changed my outlook on my daily routine of living a sober lifestyle. It’s a second outlet for accountability and support. It has reflections and brings me peace and comfort when I need it. **Developer response:** Thanks so much for this wonderful review! We're so happy you're getting value out of the app. Reach out any time! ### 5/5 — Super helpful! *2024-11-21* I was skeptical about the ability of an app to keep me on the straight and narrow, especially after so many failed attempts… but I’ve been really surprised at how helpful it’s been at keeping me committed and accountable. I also love the fact that, despite the name, it doesn’t just offer the 12-step approach, which is not for everyone (including me). There’s also CBT and MAT stuff, and you can experiment with different kinds of treatment or combine them based on what works for you. **Developer response:** Really appreciate this thoughtful review, Mac. It’s great to hear the app’s helping you stay committed and that the mix of approaches has been a good fit. Recovery looks different for everyone, and we’re glad you’ve found tools that work for you. ### 5/5 — Best choice for change in life! *2024-11-19, version 1.22* Five 💫 ### 5/5 — Super helpful! *2024-11-19* I was skeptical about the ability of an app to keep me on the straight and narrow, especially after so many failed attempts… but I’ve been really surprised at how helpful it’s been at keeping me committed and accountable. I also love the fact that, despite the name, it doesn’t just offer the 12-step approach, which is not for everyone (including me). There’s also CBT and MAT stuff, and you can experiment with different kinds of treatment or combine them based on what works for you. ### 5/5 — Must Have for Recovery *2024-11-16* I chose this app because it was free! To my astonishment, it is the best tool I have ever used. I started my steps again having been through them before both in AA and OA, while I’ve been in other 12 step programs, these two emphasized doing the steps for recovery. The thoroughness of Kai in working the steps has me seeking deeper into my recovery process than ever before. I also find the 10th step daily inventory of special help the way it has been put together. I have not yet explored the sharing process within the app, but plan to expand into using it. Thanks. **Developer response:** That’s such wonderful feedback. We’re so glad Kai’s helping you go deeper in your step work and daily reflection. It sounds like you’re really engaging with Step Work :) Wishing you continued growth and peace on your recovery journey 💪 ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to use *2026-04-01, version 2.8.7* I was excited to use this app, but was never able to get it open up on my Apple mini. Tried deleting and reinstalling to no avail. ### 1/5 — Terrible *2025-03-09, version 2.17* The app started out great and helpful. That bot Kai was amazing. Then, she turned irresponsibly mean & cruel. ‘She’ (the company) will be responsible for people, who are going through addiction and withdrawal and all the depression and emotions that go along with it, contemplating self-harm or WORSE. Only a matter of time. Major liability. ### 2/5 — Lacking Support for Non-Theists/Atheists *2024-12-31* I heard about this app and its AI features on the SMART Recovery podcast. I was quite disappointed to see that the app is so deeply and exclusively rooted in the 12 step process which, as an atheist and anti-theist, I find to be too tainted by religion. I hope that the app will continue to improve and evolve to be inclusive of atheists and integrate completely non-secular and scientifically valid principles and programs such as SMART Recovery. As a survivor of religious trauma and someone who is also on a journey of sobriety, this app and its AI assistance create the potential for this to be an invaluable tool, but it’s just not there yet. **Developer response:** Edit: The now supports multiple pathways right inside the OpenRecovery app! The app also has the option to use more contemporary language for 12 Steps. --- Hi there! Thanks so much for reaching out and trying our app. We have just launched a new app that was the one referenced in the SMART Recovery podcast. The name of that app is OpenRecovery: AI Sober Coach. I'd love to send you an extended free trial if you'd be interested in trying it out! The 12 Steps app is, indeed, focused on supporting the various 12 Step programs, which often do have a faith-based angle. Let me know if I can provide any further guidance to make sure you get access to the best tools for your recovery. Please reach out to support@12steps.app ### 2/5 — Good concept, but... *2024-06-28, version 1.12* Can't use the "Service" tab. Instead, there's a pop up collecting feedback I can't get rid of. I thought it would go away if I filled out the survey, but it's still there. So I can't use arguably the most important feature of the app. ### 3/5 — Tremendous- Terrible *2025-06-30* The greatest personal insights are discussed openly but then freezes so you can’t move forward. I pray this is fixed. It would be further answer to my prayers for help with addiction. ### 4/5 — Decent *2025-01-06, version 2.01* Seems to be a good app. I don’t understand it 100% but learning as I go ### 4/5 — Very good! *2024-12-29, version 2.01* Wonderful for any stage of recovery or changing behaviors. ### 5/5 — Saves me from relapse when life gets tough. *2026-05-26, version 3.0.9* Never thought I would like something like this but here I am loving it. The variety of recovery capitol is truly life saving. Having the AI Kai approach situations using a coach approach really helps pull me from my misery and come up with a plan on what I want to do. It’s nice to be able to be honest and vent and not hurt someone else’s feelings if I need to just get it out! I share this app with many of my recovery friends and family and will continue to do so. ### 5/5 — Really helping *2026-05-11, version 3.0.6* This app is massively helping me with my recovery and anxiety. The AI chat function has stopped the endless doom scrolling and stopped me going into a negative thought spiral and helped me stopped feeling guilty or shame. ### 5/5 — Brings hope *2026-04-05* I think I was going in a whole lot wrong direction and spiraling into depression. This app brought hope and it’s now my support system **Developer response:** This is powerful to hear. I’m really glad the app brought some hope at a hard moment, and I hope it keeps being a steady place to turn when things feel heavy. ## Most praised reviews (7 highest-rated) ### 5/5 — Recovery Partner *2026-03-01* I’ve spent more than 15 years trying to find a therapist that gets the connection between ADHD and disordered eating - without success. Kai gets it! I spent 20 minutes answering the questions and explaining my personal situation and Kai connected all the dots. I also do SMART Recovery and this app supports that (as well as other recovery programs). I tried the app thinking it might work as an accountability buddy but I’m getting so much more out of it. And it’s truly free - no in-app purchases. I’m confident Kai is going to be an important partner in my recovery. **Developer response:** Fifteen years is a long time to search without finding the right support. We're glad Kai was finally able to connect those dots for you :) That's exactly what we built this for, and your words mean a lot to us. Wishing you all the best on your recovery journey! ### 5/5 — Communities ROCK! *2026-02-13, version 2.7.7* HUMANS = Recovery ### 5/5 — Better *2025-12-26* This platform is simply supirior, it is a virtically integrated resource interface. This is a best in class product. **Developer response:** Thanks :) We’re really glad the app is working well for you and feels genuinely useful. Appreciate you taking a moment to share! ### 5/5 — Kai changed my life *2025-10-29* This app helped me get into recovery in a new way. Talking to the AI is awesome, but the way it prompts me to connect with others and do recovery work is one of a kind. Hugely recommend! ### 5/5 — Great app *2025-09-24, version 2.6.11* Very well designed, based on the literature, helps build good habits ### 5/5 — Best recovery app hands down *2025-08-09, version 2.5.3* Best recovery app I have ever used. ### 5/5 — Incredibly powerful and helpful *2025-07-24, version 2.5.3* Thanks to Kai! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*