# OpenRice — user reviews

> 212 indexed App Store user reviews of OpenRice by OpenRice.com, rated 4.10/5 from 86 ratings.

- Source: https://appshunter.io/ios/app/openrice/id310663323/reviews
- App overview in markdown: https://appshunter.io/ios/app/openrice/id310663323.md
- Rating breakdown: 5★ 56 · 4★ 11 · 3★ 5 · 2★ 3 · 1★ 11

## Newest reviews (13 of 212)

### 4/5 — Error code 403

*2026-04-21*

Can't log in, can u help me with this?

### 2/5 — 廣告太多了⋯

*2026-01-18, version 7.16.3*

每次點進去要搜尋餐廳就跳一次廣告，然後要看餐廳評價又跳廣告，很躁。

### 2/5 — Bug in app

*2025-12-21, version 7.16.1*

I found a bug in your app after I update the app: when I press the share button and send a link to my friends through WhatsApp, they found that they can only receive a picture rather than the link of the restaurant and the corresponding appointment. Please ask your IT to fix it.

### 1/5 — 食評寫 OK / 差評都話有誹謗風險

*2025-05-11, version 7.11.0*

每次寫食評都要過評審，然後又話你誹謗又話你犯唔知乜法，一大堆。我覺得店舖貴，無禮貌，等等，都唔得。搞到用app人咁勞氣，咁咪以後唔寫囉。寫食評個介面已經非常唔好用。唔怪得最近發現好多店舖食評都係幾年前寫，已經無最近既食評，亦無最近既照片，睇唔到最新menu&價格。咁樣搞，個app已經變得無乜用，莫非係想逼人用點評？個訂位服務又唔係必須既。買外賣又唔需要用到佢。搜餐廳成日就俾離開我最遠果間排第一俾我睇，分區搜索又係好難用，已經無用佢既原因。再見，已刪。

Always censor OK/bad reviews. The user interface is poorly designed and difficult to use. Searching for a particular dish is useless, as the app would always return the results showing restaurants that are located furthest from where I am, there is no option to sort by distance, trying to narrow down by location is hopelessly fidgety. For all this app’s functionalities (restaurant booking, food ordering, reviews and photos) there are better options elsewhere, and there is no need to have all these options together in one place. Therefore, I am deleting this app.

### 2/5 — Reservation not found after submission

*2024-11-05, version 7.9.1*

I tried to make reservations for an important celebration via OpenRice app twice on separate dates. After I submitted the reservation, the page showed it’s  successful, but then I later found my reservations not even exist. Luckily I found this out before the dinner date. Very poor user experience.

### 2/5 — worst ux design

*2024-10-05*

不如招我

### 2/5 — Pointless

*2024-09-25*

No idea who this is for. When thinking whether to go to a place I don’t want the excessive details about the taste, that is what I go there to experience and I don’t need spoilers. I want to know the key points (whether the place is open as advertised or closed at random times, who owns it  whether the staff is nice and food preparation is trustworthy, whether food is good or bad according to reviewer taste, whether it is a good date spot or an eatery, etc.). This is lacking in OpenRice reviews. If you try to submit a review with this it will get censored immediately because it is off topic. A maps app is much more worthwhile when choosing where to go in HK or Asia.

### 1/5 — Bad booking and notification management

*2024-09-11, version 7.7.1*

Incorrect no-show status that can only reply and handle within 10 days, and there was NO notification. They only send notification for advertisement, but NOT important information like this that can affect your account status (e.g., being suspended).

### 1/5 — More feature that making the app slow

*2024-08-18, version 7.6.6*

More and more useless features and pop up ad that is annoying AF. Just look like the app is desperate for attention. Ewww grow up. No one really cares about your top 10 election except the so called no shame foodie you raised with cash and free lunches.

### 1/5 — SMS verification bug

*2024-07-05, version 7.6.2*

We were unable to successfully complete the phone number verification step required to book tables from the app. This appears to be a technical issue with the app itself. Please resolve this problem as quickly as possible.

### 1/5 — Terrible user interface

*2024-07-03, version 7.6.2*

Frustrated with the excessive amount of unwanted information and videos that keeps popping up on the search result page. It's incredibly annoying to see one search outcome occupying half of the screen, there are even coupon details randomly scattered in between. Trying to scroll through the search results has become an absolute torture. I'm losing my patience with this.

### 3/5 — 改

*2024-05-22*

在注册的时候选择地区电话号码的时候把香港 澳门 台湾 这三个地区前面加中国这两个字 ok？ 这三个地区永远不能分开 是中国不可分割的地方希望立刻改正

### 1/5 — Terribly clumsy to search restaurant

*2024-04-12, version 7.5.0*

Recent updates assign the search engine to input location and restaurant type separately with clumsy, unnecessary steps.
It is a step backward update.

In the past, location and restaurant type could be input at the same , that setting was more humain with high user friendliness.

## Most critical reviews (10 lowest-rated)

### 1/5 — Unusable interface

*2026-04-29, version 7.18.0*

This app has made browsing impossible. The ads are way too sensitive; even a basic scroll up or down triggers an external browser link. It feels intentional and makes looking for restaurants a chore. Please fix the hitboxes on your banners so we can actually use the app without being redirected every five seconds.

### 1/5 — 打不开

*2026-04-11*

根本打不开，点开就马上闪退

### 1/5 — Fake user pool

*2026-04-03, version 7.18.0*

Asking people to install this app at big events in singapore. No real users.

### 1/5 — Worse app ever

*2025-12-24*

I don’t usually write review but this app is so bad that I took time to put this here. The ux and performance is so bad and make it so unusable. Stop trying to play video of the restaurant.

### 1/5 — 逾時錯誤

*2025-11-22, version 7.15.0*

裝上App之後不停出現逾時錯誤，無法登入，完全不能使用

### 1/5 — too much Ads and the app layout is so bad

*2025-09-27, version 7.14.3*

i’m sure you charged the business show user less ads pls. also the layout going back and forth is still buggy. with your buggy transition and we still have to watch another ads

### 1/5 — Why so many ads???

*2025-08-09, version 7.13.1*

I haven’t even clicked into the first restaurant and I’m already seeing three ads popping up. I just want to check the restaurant but I am forced to click into 3 different ads in the way what is going on??? It’s ok to have ads but please do some control because it is GREATLY HINDERING THE USER EXPERIENCE THANK YOU.

### 1/5 — 垃圾app,負評說真話都不能

*2025-08-07, version 7.13.1*

不可以上負評,肯定是收了錢不能給負評推高垃圾餐廳的分數,呢個app 可信度極低 正評90%是打手

### 1/5 — Useless foodie app

*2025-07-26, version 7.13.1*

每次寫食評都要等批核。覺得店舖貴，無禮貌，唔好食等等，就話嚴重指控，有法律風險乜乜乜咁，即係淨係接受好評啦，不如直接寫明食評淨係接受好評，唔接受差評啦。寫食評咁多限制已經好唔user friendly，仲要咁，真係見到都心煩。分區搜索又難用，垃圾app一個，我喺Google search仲好，唔洗download多舊垃圾。已刪。
This app only accepts good comments. No bad comments are allowed including experience price, rude attitude, bad taste for that restaurant otherwise the app said u will need to bear the legal risk balabala. Bad design in the search function and comment. As a result, removed the app already.

### 1/5 — 不太容許對餐廳寫負評😑

*2025-06-07, version 7.12.0*

有一家餐廳的服務態度很差，差到我第一次要在openrice寫負評，但openrice拒絕批准我的負評，代表這個app給的rating根本就不能相信。

## Most praised reviews (10 highest-rated)

### 5/5 — 滿方便的

*2026-03-17, version 7.17.2*

滿方便的，中午吃飯可以馬上看訂位附近餐廳跟優惠。缺點是餐廳不夠多選擇

### 5/5 — Found a new gem

*2026-01-26, version 7.16.3*

I’ve used openrice in hong kong before so I’m really glad it’s finally here in the PH! This app is very convenient and useful especially when I want to search for resto details such as contact number and address, plus I use it for table reservations (it’s free btw). I like that they also have videos on the app from real users — so you know that it’s really genuine reviews. 5 stars for me!

### 5/5 — Great app with lots of potential

*2025-06-26, version 7.12.3*

The app is well built and clear made by a big company with the users in mind 10/10 would recommend. You might need to call the restaurants tho to confirm your reservation after booking on the app

### 5/5 — The service is great!

*2025-05-07, version 7.11.0*

I totally loved the options provided and I also loved the kind staff. The apps works quite fluently and I also would highly recommend this platform!

### 5/5 — My Foodie search engine 😋😋

*2024-09-19, version 7.7.1*

Love this app! It is my easy search engine for restaurant ratings, resto decor, food reviews pics as well as menu pics 😃.

### 5/5 — 鐵板燒

*2024-08-09, version 7.6.6*

食物質素新鮮，好味、師傅有禮，服務態度好，坐得舒適，環境很好，值得推介的一間餐廳👍

### 5/5 — Convenient and Reliable

*2024-08-03, version 7.6.5*

Fast and reliable bookings for restaurants, great for takeaways and many payment options.

### 5/5 — Nice app

*2023-09-28, version 7.2.1*

Excellent tool in restaurants searching.

Not able to ‘Add to calendar’ after iOS17. Looking forward an update.

### 5/5 — 台湾

*2023-07-08*

好评

### 5/5 — Good service and nice foods

*2023-01-15, version 6.3.2*

Very happy with all the foods here. Meet our High expectations! The crab cake is amazing! Ribeye is tender and juicy! Cheesecake is the best we have tried in HK so far! A very pleasant dinner experience and a willing-to-visit-again restaurant!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*