# OpenTable for Restaurants — Restaurant Management Solution

> Restaurant management and marketing solution for OpenTable customers. (iPhone/iPad app by OpenTable, Inc..)

- Source: https://appshunter.io/ios/app/opentable-for-restaurants/id766049754 (this page in markdown: same URL + `.md`)
- Developer: [OpenTable, Inc.](https://appshunter.io/developer/296581818)
- Category: Business, Food & Drink
- Price: Free
- Rating: 4.00/5 from 405 App Store ratings · 193 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 104 MB
- Languages: Korean, Swiss German, Dutch, German (Germany), European Spanish, Australian English, Italian, Japanese, Chinese (Simplified, China), Chinese (Traditional, Taiwan) and 3 more
- Released: 2015-07-01
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/opentable-for-restaurants/id766049754/reviews.md

## What is OpenTable for Restaurants?

The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations.

It is available for download for all OpenTable customers.

From an iPhone, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more.

Additionally, OpenTable customers should use the iPad app for cloud-based front-of-house
guest and table management, shift planning, and more.

Note: This app is for restaurants using OpenTable. If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.

## Key features

- Fill more seats
- Deliver remarkable hospitality
- Optimize operations
- Check cover trends and stats
- Make and edit reservations
- Start marketing campaigns
- Front-of-house guest and table management

## What do users think of OpenTable for Restaurants?

Overall sentiment: negative

**Pros**

- 🚀 Fantastic system
- 👍 User-friendly
- 🚀 Quick access and ability to add reservations/notes on the fly

**Cons**

- 🐛 Glitchy and freezes frequently
- 🐛 Doesn't update in real-time
- 🐛 Constantly logging out
- 🐛 Buggy after updates
- 🐛 Unreliable and inconsistent
- 💰 Expensive with poor value
- 🤖 Terrible customer service

**Commonly reported bugs**

- Reservations not syncing across devices
- Guest info not displaying correctly
- Inability to update reservation details
- Crashing and freezing issues
- Compatibility problems with newer devices

**Most requested features**

- Floor plan view on mobile
- Ability to customize tags/courses
- Waitlist functionality improvements
- More control over reservations on mobile
- Better guest management tools
- Ability to respond to reviews in-app

## Recent user reviews (10 of 193)

All indexed reviews: https://appshunter.io/ios/app/opentable-for-restaurants/id766049754/reviews.md

### 5/5 — Great and can get better!

*2026-08-25*

Great app overall.
Phone app still needs the feature to add waitlist though!

### 1/5 — not reliable anymore

*2026-08-22*

It’s been terribly funny for last few weeks. Customers book but it doesn’t appear on my iPad. Really frustrating

### 1/5 — Careful before sign in

*2026-07-08*

We have used OpenTable since we opened our restaurant. When business became slow, I asked them to downgrade our plan. They did, but they never told me it would automatically renew into a new one year contract. I clearly asked for a month to month plan.

Last month, I called to cancel the service. They told me I had signed a one year contract and would have to pay about $900 to cancel early.

They also kept pushing us to buy ads, saying we would get more customers. On top of the monthly subscription fee, they charge about $5 for customers who come through ads and about $1 for other reservations. The monthly fees and extra charges add up quickly. In my opinion, it is too expensive for a small restaurant.

### 1/5 — Turnos del Restaurante

*2026-07-07, version 11.0.28*

Con la nueva actualización ya solo me muestra las reservaciones del desayuno, no me permite ver lunch y cenas.

### 1/5 — No email verification option

*2026-06-08, version 11.0.24*

I don’t want to use my personal number for this app.

### 1/5 — It doesn’t work

*2026-06-02, version 11.0.23*

Won’t even let you login doesn’t even give the opportunity to put the passcode in. Fix it.

### 3/5 — Last few days not working

*2026-05-09*

Not working there a days when it’s blank out, I have reservations but it’s showing 0 as nr. It was fine 4-5 days back; the update did not fix it.

### 1/5 — Can’t log in

*2026-04-18, version 11.0.16*

Dial just spins

### 1/5 — Crashing

*2026-04-15*

Updated my IOS and now app keeps crashing.

### 1/5 — App crashing

*2026-04-14, version 11.0.14*

I cannot open the app for more than half a second. For some reason it just keeps crashing and won’t let me view my restaurants seatings.

## Frequently asked questions about OpenTable for Restaurants

### What does the OpenTable for Restaurants app do?

This app is a comprehensive restaurant management and marketing solution. It helps restaurants fill more tables, improve guest experiences, and streamline operations. Key functions include managing reservations, tracking performance metrics, and launching marketing initiatives.

### Who is this app intended for?

This application is exclusively for restaurants that are already using the OpenTable platform. It is not for diners looking to make reservations; separate apps or the OpenTable website are available for that purpose.

### What are the key features for iPhone users?

iPhone users can stay connected to their restaurant remotely. They can check cover trends and statistics, make and edit reservations, initiate marketing campaigns, and receive important VIP push notifications.

### What functionality is available on the iPad app?

The iPad version of the app provides cloud-based front-of-house management, including guest and table management. It also offers tools for shift planning and other operational aspects of running a restaurant.

### Is this app free to use?

The description states that the app is available for download for all OpenTable customers. It does not mention any costs associated with using the app itself, implying it is included as part of their OpenTable service.

## Version history (last 5 releases)

### 11.6.0 — 2026-08-25

Check out what's new in the latest version of OpenTable for Restaurants:

• Minor bug fixes.

For more info, visit support.opentable.com.

### 11.5.0 — 2026-08-19

Check out what's new in the latest version of OpenTable for Restaurants:

• Minor bug fixes.

For more info, visit support.opentable.com.

### 11.4.0 — 2026-08-11

Check out what's new in the latest version of OpenTable for Restaurants:

• Minor bug fixes.

For more info, visit support.opentable.com.

### 11.3.0 — 2026-08-07

Check out what's new in the latest version of OpenTable for Restaurants:

• Minor bug fixes.

For more info, visit support.opentable.com.

### 11.2.0 — 2026-07-30

Check out what's new in the latest version of OpenTable for Restaurants:

• Minor bug fixes.

For more info, visit support.opentable.com.

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## More apps by OpenTable, Inc.

- [OpenTable](https://appshunter.io/ios/app/opentable/id296581815)

All apps by OpenTable, Inc.: https://appshunter.io/developer/296581818

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*