# OpenTable — user reviews > 2,957 indexed App Store user reviews of OpenTable by OpenTable, Inc., rated 4.90/5 from 5,570,322 ratings. - Source: https://appshunter.io/ios/app/opentable/id296581815/reviews - App overview in markdown: https://appshunter.io/ios/app/opentable/id296581815.md - Rating breakdown: 5★ 5,234,362 · 4★ 271,830 · 3★ 35,031 · 2★ 8,855 · 1★ 20,244 ## What do users think of OpenTable? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient for booking reservations - 💡 Helpful for discovering new restaurants - 🚀 Efficient reservation process - 👍 Smooth app experience - 🚀 Fast and responsive **Cons** - 🐛 Glitches and technical issues - 💰 Unspecified premium charges - 🔍 Inaccurate restaurant search results - 🔍 Limited filtering options - 🔍 Outdated restaurant information - 🔒 Lack of customer service and support **Commonly reported bugs** - Reservation confirmation issues - Inconsistent app behavior - Account and profile management problems - Unreliable server connectivity **Most requested features** - Improve search and filtering capabilities - Enhance reservation modification and cancellation process - Provide better integration with restaurant systems - Simplify points/rewards redemption - Expand coverage to more locations ## Newest reviews (15 of 2,957) ### 5/5 — Best of North!! *2026-08-23, version 26.21.0* Love North .. brunch lunch or dinner is a happy place to be best services best foods fun atmosphere!! ### 5/5 — Easy to book *2026-08-23, version 26.21.0* So quick & easy to book thru OpenTable. Edinburgh has so many dining places we often start at OpenTable - quick to see availability & to book. ### 5/5 — Great Finds, Amazing Foods *2026-08-22, version 26.21.0* Love finding new, and old, gems on OpenTable. Easy to make reservations at exceptional restaurants. Always impressed! ### 5/5 — Love it! *2026-08-22, version 26.21.0* Keep it up! ### 5/5 — Use for all my dinner reservations *2026-08-22, version 26.21.0* The app makes it easy, fast and covers numerous restaurants. I use the app every occasion I can. ### 5/5 — Outstanding restaurant *2026-08-22, version 26.21.0* Eddie v is one amazing restaurant. The food is outstanding. The staff goes above and beyond for us I would highly recommend this restaurant to everyone and I do☀️☀️☀️ ### 4/5 — Nice and convenient *2026-08-22, version 26.21.0* Convenient way to reserve just wish there was an easy way to view the menus while browsing. It might be already available (not sure) but if it is, it’s difficult to find ### 5/5 — Joeys Kelowna *2026-08-22, version 26.21.0* Excellent service from Keyanna And the meals were all fabulous ### 5/5 — Easy money *2026-08-22, version 26.21.0* Very helpful & very scenic interface ### 5/5 — A Five Star dinner and service *2026-08-22, version 26.21.0* My husband made reservations for dinner at Morton’s to celebrate my birthday. We arrived on time and were shown to our table- white tablecloth and black cloth napkins. Happy birthday cards on table card with festive little foil “happy birthday” scattered-on the tablecloth. An employee came by and asked to take our photo . Later we were given the complimentary photo. All of the employees on the “floor” were trained to deliver “5 star” service. Our waiter Kevin was a true professional. We were also told ahead of time about the complimentary dessert with choices. We ordered the caesar salad to share and the waiter brought it out already split on separate plates. We were asked if we would like bread and butter. The bread was a toasted onion round loaf that arrived nice and warm with A container of soft butter. The bread was delicious. We each ordered a lobster tail &shared a baked potato and an order of the grilled asparagus. Everything was cooked to perfection and tasted delicious. We couldn’t eat everything we ordered and we were offered container service. Leftover food was boxed and bagged. Complementary dessert was decadent and delicious. It came with a a chocolate sign that said happy birthday, chocolate brownies with fudge sauce on top of vanilla ice cream, lots of whipped cream and a special cherry on the top with the candle. We especially like the restaurant ambience. It was softly lit with interesting chandeliers; The booths were comfortable and separated with enough room to allow quiet conversation. Prices were very reasonable for the quality of food, the service, the ambiance and the complimentary extras. We were very happy to have found a restaurant that provides a 5 star experience! ### 5/5 — Love exploring restaurants *2026-08-22, version 26.21.0* I love using OpenTable. It allows me to see new restaurants, and make reservations. ### 5/5 — Love how easy to book *2026-08-21, version 26.21.0* Open Table is so nice that I can just go online and book a reservation, with special requests and don’t have to wait on hold with the restaurant I’m trying to book ### 5/5 — Best reservation service *2026-08-21, version 26.21.0* Opentable is the fastest and easiest service for making plans! ### 5/5 — Great Reservation App *2026-08-21, version 26.21.0* Reliable with great, ever-expanding options. I love the note section to help when making special date-night/occasion requests. The more you book, the more rewards and privileges you unlock, which I’m finally able to take advantage of. ### 5/5 — Restaurants around the world! *2026-08-21, version 26.21.0* Found a great restaurant in Panamá! ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot find a keg here in Hamilton whats up *2026-08-24, version 26.22.0* The changes in the app have made it impossible to book a dinner at the keg in Hamilton ### 1/5 — Pain *2026-08-23, version 26.21.0* Not easy to work ### 1/5 — Unable to proceed beyond the step where I enter my phone number! Can’t scroll to see next button *2026-08-23, version 26.21.0* I just installed the app, created an account through Apple and now I am on the screen asking for my phone number and there’s a toggle for receiving marketing emails. I filled in my phone number but there’s no clear way to close the numbers keyboard. I assume there’s a continue or next button below all of this but I cannot get to it. iPhone SE model MMXA3LL/A iOS 26.6. ### 1/5 — Hundreds of points disappeared *2026-08-23, version 26.21.0* I have been using this app for years and tried to accumulate hundreds and hundreds of points never cashed in. And then for some reason those hundreds of points disappeared. Tried to get help, but was impossible. ### 1/5 — 2% of what? *2026-08-22, version 26.21.0* OpenTable now charges a 2% fee for modifications to the reservation. So if I want to add people they charge a fee? Wouldn’t that be a good thing for the restaurant? And 2% of what?? ### 1/5 — To many glitches *2026-08-19, version 26.21.0* App is glitching booking for different dates and etc ### 1/5 — The Poorest Communication *2026-08-17, version 26.21.0* I attempted to make reservations across multiple days through the app for dinner at restaurants that either closed early or only had the bar open at the times I made the reservations for around 8 pm and received no notifications or communications from OpenTable that my reservations were no longer valid. ### 1/5 — Search *2026-08-15, version 26.21.0* Did and search for Perry & Sons in Friendswood, TX and it couldn’t find this restaurant! ### 1/5 — No option to request location of table *2026-08-15, version 26.21.0* No option to reserve a table at a specific location, like outdoors or the bar area ### 1/5 — Antico Post says my points don’t work! *2026-08-13, version 26.21.0* So what’s the point of giving them out? There is no reward. ## Most praised reviews (10 highest-rated) ### 5/5 — Wonderful *2026-08-25, version 26.22.0* OpenTable makes it so easy to find great restaurants and make a reservation (even at the last minute) wherever you are. ### 5/5 — Booking *2026-08-25, version 26.22.0* App easy to use ### 5/5 — Absolutely love it! *2026-08-25, version 26.22.0* I truly enjoy how easy it is to book reservations! ### 5/5 — So Convenient *2026-08-25, version 26.22.0* I love using Open Table, at any time of day or night to make a secure rsvp. ### 5/5 — Great App *2026-08-24, version 26.22.0* Easy to use and find many restaurants! ### 5/5 — Reviews *2026-08-24, version 26.22.0* Better reviews than other sites ### 5/5 — Love it! *2026-08-23, version 26.21.0* Always easy to use, sends me reminders, an app I couldn’t live without! ### 5/5 — Easy breezy Reservations *2026-08-23, version 26.21.0* Like the ease and selections of restaurants. ### 5/5 — It’s great *2026-08-23, version 26.21.0* Love it ### 5/5 — Love this app *2026-08-23, version 26.21.0* Great app to find great places to eat --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*