# OpenText Service Management — user reviews

> 5 indexed App Store user reviews of OpenText Service Management by OpenText, rated 4.50/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/opentext-service-management/id1287863098/reviews
- App overview in markdown: https://appshunter.io/ios/app/opentext-service-management/id1287863098.md
- Rating breakdown: 5★ 8 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (5 lowest-rated)

### 1/5 — Absolut untauglich für produktives Arbeiten

*2022-12-14*

- zu langsam 
- log in funktioniert sporadisch 
- Suchfunktion mangelhaft 
- Übersicht mangelhaft 
- nicht fürs iPad geeignet und auf dem Smartphone nicht zu gebrauchen

### 1/5 — Non funziona

*2022-02-22*

Potete eliminarla già che no funziona

### 1/5 — Non funziona

*2021-08-31*

Che dire: non funziona. Peraltro non funziona neanche attraverso browser, quindi…

### 1/5 — This App Does Nothing

*2021-02-16*

I downloaded this app since the company I work for uses this service. After opening this app, it requires use of a QR code, which I can't use.  It also recommends navigating to the website but the company login is required.

**Developer response:** Thanks for sharing your experience, The Micro Focus SMA Mobile app requires your company to enable use of the app with their Micro Focus service management system. We recommend first discussing with your SMA System Administrator, however if you still have issue connecting to your organizations SMA System, Feel free to ping us at sma.mobile@microfocus.com .



Best regards,

Micro Focus SMA Mobile Team

### 5/5 — Excellent app

*2019-11-19*

Excellent app from Micro Focus

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*