# OpenTouch Conversation Plus > Unified business communication and collaboration platform for mobile devices. (iPhone/iPad app by ALE International.) - Source: https://appshunter.io/ios/app/opentouch-conversation-plus/id1298599377 (this page in markdown: same URL + `.md`) - Developer: [ALE International](https://appshunter.io/developer/336118639) - Category: Business, Productivity - Price: Free - Age rating: 4+ - Requires: iOS 16.0 · 37 MB - Languages: American English, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Hungarian, Italian, Korean and 10 more - Released: 2017-12-21 - Data updated: 2026-06-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/opentouch-conversation-plus/id1298599377/reviews.md ## What is OpenTouch Conversation Plus? PLATFORM REQUIREMENTS • OpenTouch MultiMedia Services server R2.5+. • Notifications received via Apple Push Notification Service • iPhone SE(2nd gen)+ • iOS 16.x + INTRODUCTION Alcatel-Lucent Enterprise OpenTouch Conversation+ for iPhone leverages what users love most – their own devices. OpenTouch Conversation+ for iPhone exposes the features and flexibility of the OpenTouch Suite through the popular smartphone from Apple. Use gestures to place calls, retrieve messages and move easily from a phone call or IM to a multiparty conversation. Join conferences in one-click, enjoy visual voice mail ergonomics, and define and select your call-routing profiles to meet current location and availability. FEATURES • Download a single application matching different end-user profiles. • Present a single business identity, with one phone number across multiple devices - desk phone, PC and smartphone. • Offer a common user experience whatever the device you use. • Voice over IP everywhere. • Place, answer, and manage voice calls using the enterprise dialing plan. • Call anywhere using device, corporate directory, or OpenTouch contacts. • Manage conversations using the complete set of mid-call controls: call recording, inquiry call, hold, back & forth, transfer, ad-hoc conference, add/remove participant, leave or terminate conference and hang up. • Join in one click a scheduled meeting. • Move the conversation between devices - move the late day conference to your mobile device and be on time for the next appointment. • Listen to and manage voice-mail messages. • View contact presence and availability and tap to start and manage collaborative, secure conversations. • Start with a simple one-to-one chat and add people, add voice - seamlessly and effortlessly. • Open past chats to review exchanges and when necessary re-start the conversation. • Manage communication preferences and reach-ability using call routing profiles, effortlessly while on the move. • Enable/disable Call Supervision delegation. • Enable/disable Hunting Group registration. • Schedule meetings on-the-go using predefined meeting profiles that tailor OpenTouch conferencing capabilities to match the type of meeting or event. BENEFITS • Reduced enterprise communications expenses through use of Wi-Fi or 3G+ data connectivity for telephone calls and conference call. • Compelling and thoughtful user experience that encourages use, encourages employee communications and encourages rich and frequent conversations. • Improve collaboration and increase efficiency with streamlined evolution of business conversations to include multiple parties, persistent conversations while on the move. • Boost productivity and reduce costs with quick access to business communication features anywhere. • Be contacted faster and more efficiently with a single business identity across multiple devices. • Guarantee employee efficiency with a full set of notifications (voice message, instant messaging, missed call, scheduled conference alert). • Secure access to the enterprise through Reverse Proxy and Session Border Controller. LOCALIZATION • Brazilian, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish. DEVICE WHITE LIST Reference 8AL90822AAAB hosted on Alcatel-Lucent Enterprise Business Portal under the Technical Documentation Library. ## Key features - Unified business identity across devices - Voice over IP calling - One-click conference joining - Visual voicemail - Call routing profiles - Contact presence and availability ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/opentouch-conversation-plus/id1298599377/reviews.md ### 1/5 — Klingelt nicht mehr *2023-11-10, version 2.61.3.06* Die App reagiert nicht mehr auf Anrufe. (Klingelt nicht mehr) Mit dem IOS 17 Betriebssystem. Anrufen selbst geht aber Anrufe bekommen nicht. ### 1/5 — Impossible de se connecter *2022-06-13, version 2.60.17.0* Malgré les bons serveurs de rentrer il est impossible de se connecter. Naze. ### 1/5 — Always issue *2022-05-23, version 2.60.17.0* Always issue ### 1/5 — Absoluter Dreck/Total rubbish *2022-03-09, version 2.60.17.0* You cannot even log in. Tells you something about servers even you use the QR code, so no chance for mistakes. Not even our IT can get it to work. Waste of time and waste of everything ### 1/5 — Routing Profil Fehler / Downloadfehler *2021-08-22, version 2.60.15.7* Leider is seit dem letzen Update fast nichts mehr möglich, Status bleibt immer auf Orange. Telefon kann per App nicht mehr auf das Handy umgeleitet werden. Also komplett unbrauchbar. Neuinstallation hat leider auch nichts gebracht. Fürs Homeoffice natürlich sehr ärgerlich. Parameter sind alle gleichgeblieben, sehr schade! ### 1/5 — Poor service *2021-06-09, version 2.60.14.7* Very poor quality disconnecting very often No developer to reply or fix the issues. ### 1/5 — Einloggen nicht möglich *2021-05-18, version 2.60.14.7* Alte App hat funktioniert , aber es geht hier wohl nichts voran. Wenn man wenigstens die alte App im Store hinterlegen könnte. In Zeiten von HomeOffice, verstehe ich nicht wie so ein Unternehmen nichts machen kann. ### 1/5 — Marche sur iPhone enfin Mais *2021-02-06, version 2.60.12.2* En effet maintenant cela marche sur iPhone Mais: Il faut rester sur l’app ouverte pour recevoir les appels !!!! Des que l’iPhone est verrouillé ou qu’on change d’app, plus d’appel, pas de notification !!!! Malgré les réglages notifications Full et accès donnée 4g Full A priori l’app ce met en mode hors-ligne !!!! J’Utilise cette App en milieux professionnel Avec licence Full pour accéder en télétravail au réseau téléphonique de l’entreprise Je suis pas satisfait pour l’instant de cette App Trop de bug Il faut que l’app reste active tout le temps en tâche de fond avec possibilité de ce mettre en retrait quand on a finit le travail Suite maj 06/02/2021 Correction bug!!! Toujours même problème L’app ne marche pas en tâche de fond ### 3/5 — seit letztem update kein login mehr *2020-12-04, version 2.60.11.1* seit letztem update kein login mehr ### 2/5 — Needs fixing *2020-02-10, version 2.60.2 (260.2.5)* I‘m a Systemadmin at a company with around 1600 employees. Around 300 employees have the Open Touch App equipped. Known issues: -battery drainage very high. App reconnects very often in the background And uses much battery while active in call - iphones get very hot if an active call lasts longer than 2-3 minutes! Doesn’t matter what iPhone , for ex. SE/6/7/8/X/XS/11 -Problems with the Apple Push Native Integration. iPhones do not ring, just a message with missed call Overall pretty bad feedback from the employees because of these problems. ## Frequently asked questions about OpenTouch Conversation Plus ### What are the platform requirements for OpenTouch Conversation Plus? OpenTouch Conversation Plus requires an OpenTouch MultiMedia Services server R2.5+, iPhone SE (2nd gen) or newer, and iOS 16.x or later. It also utilizes Apple Push Notification Service for notifications. ### Does OpenTouch Conversation Plus have ads? No, OpenTouch Conversation Plus is ad-free. It is a free application that does not display advertisements to users. ### Can I use OpenTouch Conversation Plus on Android devices? Currently, OpenTouch Conversation Plus is only supported on iPhones. The application is designed to leverage the Apple ecosystem. ### How does OpenTouch Conversation Plus help reduce enterprise communication expenses? It reduces costs by enabling voice calls and conference calls over Wi-Fi or 3G+ data connectivity, leveraging users' existing mobile data plans instead of traditional phone lines. ### What is the age rating for OpenTouch Conversation Plus? OpenTouch Conversation Plus has an age rating of 4+. This indicates it is suitable for a wide range of users. ### How often is OpenTouch Conversation Plus updated? The latest version is 2.61.7.2, and it was last updated on March 5, 2025. This suggests regular updates are provided by the developer. ### Can I move a conversation from my desk phone to my mobile device with OpenTouch Conversation Plus? Yes, you can seamlessly move conversations between devices. For example, you can transfer a late-day conference call to your mobile device to stay on schedule for your next appointment. ### What are the benefits of using a single business identity with OpenTouch Conversation Plus? Using a single business identity ensures you can be contacted faster and more efficiently. Your one phone number is presented across your desk phone, PC, and smartphone, providing a consistent presence. ## Version history (last 5 releases) ### 2.61.7.2 — 2025-03-05 Bug fix ### 2.61.5.1 — 2024-03-22 Bug fixing ### 2.61.4.0 — 2023-12-11 Bug fixing. ### 2.61.3.06 — 2023-01-17 iOS 16 support Bug fixing ### 2.61.0.10 — 2022-07-20 Bug fixing ## Apps similar to OpenTouch Conversation Plus | App | Rating | Price | Category | | --- | --- | --- | --- | | [NIMes](https://appshunter.io/ios/app/nimes/id1240083320) | — | Free | Business | | [Just Social](https://appshunter.io/ios/app/just-social/id1469866363) | 1.0 (1) | Free | Business | | [Abacus Access](https://appshunter.io/ios/app/abacus-access/id1496109079) | 4.5 (29) | Free | Business | | [OpenScape Mobile Pro](https://appshunter.io/ios/app/openscape-mobile-pro/id1259821047) | 1.0 (1) | Free | Business | | [MobiCall.App](https://appshunter.io/ios/app/mobicallapp/id1532880110) | — | Free | Business | | [stashcat](https://appshunter.io/ios/app/stashcat/id1093089978) | 5.0 (2) | Free | Business | ## More apps by ALE International - [OTCV for iPhone](https://appshunter.io/ios/app/otcv-for-iphone/id461404180) - [ALE OpenTouch Conversation for iPad](https://appshunter.io/ios/app/ale-opentouch-conversation-for-ipad/id552914046) - [Alcatel-Lucent OTNS SmartApp](https://appshunter.io/ios/app/alcatel-lucent-otns-smartapp/id921963005) - [ALE Rainbow](https://appshunter.io/ios/app/ale-rainbow/id1053514112) - [ALE Success Stories](https://appshunter.io/ios/app/ale-success-stories/id1198135841) All apps by ALE International: https://appshunter.io/developer/336118639 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*