# OPTAVIA — user reviews

> 198 indexed App Store user reviews of OPTAVIA by Medifast, Inc., rated 4.70/5 from 36,001 ratings.

- Source: https://appshunter.io/ios/app/optavia/id1477201061/reviews
- App overview in markdown: https://appshunter.io/ios/app/optavia/id1477201061.md
- Rating breakdown: 5★ 28,707 · 4★ 2,756 · 3★ 1,124 · 2★ 403 · 1★ 936

## What do users think of OPTAVIA?

Overall sentiment: neutral

**Pros**

- 👍 Easy to track fuelings and meals
- 🚀 Flexible recipe scaling
- 💡 Helpful for weight loss journey
- 🤩 Useful app for Optavia program

**Cons**

- 🐛 Buggy and crashes frequently
- 🔍 Difficult to edit orders
- 🤔 Lacks comprehensive tracking features
- 😕 Inconsistent recipe instructions

**Commonly reported bugs**

- Login issues and frequent logouts
- Inability to access previous days' data
- Recipes not scaling properly with servings
- Motion tracking not functioning correctly

**Most requested features**

- Integrate with fitness trackers and health apps
- Add meal planning and shopping list tools
- Provide more detailed nutrition information
- Include reminders and timers for fuelings

## Newest reviews (10 of 198)

### 3/5 — Track w/ More Options

*2026-07-18, version 1.13.25*

Great but Can Be Better with tracking. Add ability to track three phases and the 6 micro habits simultaneously; scan all food and drinks nutritional information; system easier to enter lean & green meal(s) to know and check if getting too much or less of the bodies required nutrients, vitamins, carbohydrates, calories, fat, sugars, and minerals with an alert: risk factors or highest nutritional value. I believe you get my idea. The ability to track when truly on program, maintenance, and ultra healthy, mind, & finances. Contact me if you want more of my ideas

### 3/5 — Recipe tab

*2026-06-04, version 1.13.25*

I have not been able to pull up anything in the recipes since I got the app and I tried deleting the app and then re-adding the app and then I tried putting the app on my wife’s phone and using the app on her phone to pull up the recipes and I still can’t see any recipes on the app. Other than that the apps great but that’s super frustrating since I need the recipes for my lean green meal.

### 3/5 — Mobile App

*2026-05-05, version 1.13.25*

I like the app. It has come a long way from what it used to be to the point that I actually use this app now. It already syncs with Apple health, so it would be nice to sync the data from the food we eat over to Apple health. I’d like for Optavia to sync the nutrition, calories and water intake over to Apple health. Also, something I just noticed that changed today was that you can only change the minutes by increments of 5 min. That is the dumbest change the developers could have made. Sorry for my lack of professionalism but it’s just that, dumb. I’m sure the app will continue to improve over time.

### 5/5 — Love this app! It’s super helpful

*2026-03-26, version 1.13.22*

Three things I’d love to see. I’d love if it would pair with the Renpho app. And I’d love if clients could add to their food journal not just on the current day. Also would love for clients to be able to send the food journal to their coach.

### 5/5 — ⭐️⭐️⭐️⭐️⭐️

*2026-03-17, version 1.13.22*

The Optavia Client App has been a game changer for staying consistent on my health journey. It keeps everything in one place: meals, progress, support, and resources, so I never feel off track. Super easy to use and perfect for staying connected and accountable. Highly recommend for anyone serious about improving their health and results!

### 2/5 — Ugh

*2026-03-14, version 1.13.22*

Please make it work. Altogether logged out and I stopped getting any notifications. The program itself is fantastic and it works, but the app does not support healthy, eating and living because it has too many technical difficulties.

### 5/5 — Another day of trouble getting into app

*2026-03-10, version 1.13.22*

I logged my first two meals now can’t get in again. It buffers like it’s going to log me in then stops and asks me to log in again! So frustrating! Please fix!!!

### 2/5 — Hardest app to use

*2026-03-10, version 1.13.22*

It always wants me to sign in and if I forget password it takes forever to get it back.

### 4/5 — App is frustrating

*2026-02-20, version 1.13.22*

I have seen success with the program as far as weight loss goes. The frustration comes in with the app.  I try to use it for fueling reminders and tracking my journey. However, I get logged out frequently and miss a fueling. Today, I went to log in my first one only to find that my email and password won’t work to log me in.  I don’t understand why I get logged out and randomly have to change the password.  Seems like there is an issue with the coding here.

### 1/5 — App needs help

*2026-01-27, version 1.13.20*

When logging in my fuelings, the app kept deleting the previous days. The support system is a phone number that you just text but they never respond. There’s no way to leave a feedback in the app, and you can’t modify your order from the app, you must go to the website.

## Most critical reviews (10 lowest-rated)

### 1/5 — Really poor functionality for a great program

*2026-06-15, version 1.13.25*

I love OPTAVIA but the app is horrible. It’s hard to navigate, you can’t edit if you make a mistake, you can’t see all the data on the screen, and there is limited flexibility. It’s not intuitive or user friendly.

### 1/5 — Annoying Rate This Ap pop up Constantly

*2026-05-18, version 1.13.25*

Tired of “rate app” always popping up even after I have given it a rate. Fix this, it’s annoying.

### 1/5 — Need help!

*2026-05-14, version 1.13.25*

I can’t get into the app. It welcomes me and then freezes. Help??

### 1/5 — Frustrating Oder system

*2026-05-05, version 1.13.25*

Very glitchy Website! Inconsistency with ability to save edits on orders!

### 1/5 — Searches

*2026-04-26, version 1.13.24*

I wish we could search by ingredients. I tried a chile poblano recipe that I loved, I forgot the name and couldn’t find it. Then by avocados. Rapid weight loss causes hair loss and I would like to eat more avocados, but can’t find a recipe where you can eat them.

### 1/5 — Password reset

*2026-04-06, version 1.13.23*

I am trying to reset my password and was told that you would send a link to do this to my email and I have tied several times and still did not get it.  Frustrating

### 1/5 — Always logged me out! Hate this app.

*2026-03-30, version 1.13.23*

I honestly hate this app. The best time for me to listen to the audiobook is when I’m driving. But I can’t ever access the book while I’m driving, because the app continually logged me out! I hate hate hate this app. I am deleting it permanently!

### 1/5 — Horrible customer service

*2026-03-23, version 1.13.22*

I have tried for weeks to contact someone. I have been told the phones are only monitored on mondays and wednesdays. I have waited more than 2 hours and no one ever answers the phone. Very disappointing. Do not recommend this program.

### 1/5 — Claims my email and password are incorrect…they are not.

*2026-03-21, version 1.13.22*

Can’t review or even get to the app to use it  😒

### 1/5 — Not working

*2026-02-10, version 1.13.21*

So far the app does not work. It’s glitching out and doesn’t allow me to even open it.

## Most praised reviews (10 highest-rated)

### 5/5 — I wish I could go back and compare days

*2026-07-16, version 1.13.25*

I'm enjoying the app I like putting things in and tracking where I am each day and seeing where I can improve my lifestyle.

### 5/5 — Life changing

*2026-07-11, version 1.13.25*

This meal plan has had an amazing effect to my health which also helped my weight!  Who would ever guess you could eat chocolate and be healthy and lose weight.  I feel so much better when I'm on plan!  It's easy to follow and I recommend it to anyone who wants to get healthy and see REAL results!

### 5/5 — Love this program

*2026-07-08, version 1.13.25*

So happy I found this program that generates success in every area of life!

### 5/5 — Review

*2026-07-04, version 1.13.25*

I like the program been on it for 11 weeks now. But I am disappointed that you guess are taking away the chocolate fudge pudding. I have that for my last fueling so I feel like I’ m not missing out and wanting to go eat the junk food like in the past.

### 5/5 — OPTAVIA

*2026-06-18, version 1.13.25*

The best program out there for optimal health.

### 5/5 — Grandyx407

*2026-06-15, version 1.13.25*

The lbs just fly away as you enjoy wholesome nutrition… a surprising meal as you lose weight!!!

### 5/5 — To begin again

*2026-06-13, version 1.13.25*

It’s never too late to have to start over and not feel like a failure! But I always taught my children. Nothing ventured nothing gained. So now that I have to have a heart cast heart, Cath, until after and I already have a hernia. But I can’t do the hernia until after the heart catheter is done, it makes you reflect on what’s important in your life! one thing that’s been constant in my life has been the Optavia Program so even though I have to start over again, I know from the past that Optavia works! I never completed the program so I only try it for 2 to 3 months and then I go off! My brother-in-law lost 100 pounds and completed the program from beginning to end!

### 5/5 — On track

*2026-05-21, version 1.13.25*

This program has gotten me to a weight I never anticipated seeing again. I hit my first goal and kept going. The reminders to eat and the easy food options are invaluable.

### 5/5 — It’s great

*2026-04-24, version 1.13.24*

Easiest plan to follow and great results

### 5/5 — Pleased

*2026-04-11, version 1.13.24*

I’m very happy be able to use the application and log my meals and know when is my next meal , water and find recipes. Thank you for that keep it up

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*
