# Optii — Optimized Hotel Operations > Optimized hotel operations app for staff communication and task management. (iPhone/iPad app by Optii Solutions Pty Ltd.) - Source: https://appshunter.io/ios/app/optii/id1534330415 (this page in markdown: same URL + `.md`) - Developer: [Optii Solutions Pty Ltd](https://appshunter.io/developer/603841211) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 2 App Store ratings · 2 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 37 MB - Languages: American English - Released: 2020-11-17 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/optii/id1534330415/reviews.md ## What is Optii? Say goodbye to hotel operations inefficiencies and miscommunications across your team and departments. Optii’s app is easy-to-use and provides your staff with everything they need on their own personal device. Optii allows your hotel to move away from inefficiencies by doing more with less - dramatically increasing staff productivity and team communication. Download this app for access to Optii Service and Optii Chat: Optii Service allows you to auto-assign jobs to the most appropriate Housekeeper or Engineer with lean service delivery that’s empowered by automation. • Never miss a job assignment with push notification reminders • Real-time team management • Monitor and track job activities • Improve overall hotel service for a better guest experience Never miss a message with Optii Chat. With customized channels and one-on-one real-time communication, it encourages proactivity, team work, and employee engagement. It replaces walkie-talkies and outdated hardware with intuitive, intelligent software to digitally transform team communication. • Department channels • 1-to-1 realtime direct messages • Tagging, alerts, and push notification support The Optii app is free for all Optii customers on all license types. ## Key features - Automated job assignment - Real-time team management - Job activity monitoring - Push notification reminders - Departmental chat channels - One-on-one direct messaging - Digital transformation of communication ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/optii/id1534330415/reviews.md ### 1/5 — FIX IT OR ROLL BACK *2025-06-04, version 3.19.2* drains battery too fast and heats up the phone !!!FIX IT ASAP!!! or get a QA team or release the previous build ### 1/5 — Bad and backward system *2025-01-28, version 3.16* If your company uses this program, it means you have been scammed. I have worked in hospitality for years across various hotels, and so far, this app is the worst experience I have ever had. Here is the summary: 1. **Job Requests:** Yes, you can give a request to each department, but all jobs are integrated into one and shown in one place, which is "Job." You have to look through each one from all departments. 2. **Editing and Deleting Jobs:** Everyone can edit and delete the job, even if the job is not theirs. 3. **Typing Delay:** There is a massive delay when you type. Imagine you want to type a long, clear request, but only one letter appears every three seconds. 4. **Uploading Pictures:** Uploading pictures is a pain. You have to exit the app, open your phone's camera app to take a picture, go back to the app, select upload, pick the picture, and then wait another five minutes for it to load. Most of the time, it fails. 5. **App Functionality:** This app is not an app at all; it is just a hyperlink to their website, which crashes most of the time due to high traffic. 6. **Missing Requests:** Most of the requests do not show up, and if they do, only one or two people from different departments can see them, even though you specifically assigned them to a department. They do not appear in the "done," "not started," or "on hold" sections—they just don't show up, as if no request was made. 7. **Scam Warning:** If your company uses this app, it means the app is cheap and you got scammed. Oh extra the interface of this app is from 1996 at best. ## Frequently asked questions about Optii ### What is Optii? Optii is a business application designed to optimize hotel operations by improving staff communication and task management. It offers features like automated job assignments and real-time messaging to enhance team productivity and guest service. ### How does Optii improve hotel efficiency? Optii automates job assignments to the most appropriate staff members, provides real-time job tracking, and facilitates instant communication through chat channels. This reduces miscommunications and streamlines workflows, allowing staff to do more with less. ### Can Optii be used on multiple devices? Yes, Optii is available for iPhone and iPad, making it accessible for staff to use on their personal devices to manage their tasks and communicate with the team. ### Is Optii free to use? Yes, the Optii app is free for all Optii customers across all license types. This means there are no additional costs to download or use the application itself. ### How often is Optii updated? The latest version of Optii is 3.26.10, last updated on May 1, 2026. While this indicates a recent update, the frequency of future updates will depend on the developer's release schedule. ### What is the age rating for Optii? Optii has an age rating of 4+, making it suitable for a wide range of users. This rating suggests content is generally appropriate for young children and above. ### Does Optii have ads? No, Optii does not contain advertisements. The application is free to use and does not display any ads to its users. ### What kind of communication features does Optii offer? Optii offers both departmental channels for group communication and one-on-one direct messaging for private conversations. It supports tagging, alerts, and push notifications to ensure messages are never missed. ## Version history (last 5 releases) ### 3.28.17 — 2026-08-29 Optii 3.28.17 — week of August 27, 2026 WHAT'S NEW Last Cleaned By — Job details for Inspection/Check and Service jobs now show the team member who last cleaned the room, the type of clean, and when it was completed. Available to roles with the View Last Cleaned By permission enabled. More Reliable Housekeeping Jobs - Departure jobs are no longer cancelled when a future reservation is updated. - Back-to-back reservations no longer create an unnecessary Stayover on component suites. - Back-to-back Stayover jobs now cancel the Linen Strip job as expected. - Post Master rooms no longer receive housekeeping jobs. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com ### 3.28.16 — 2026-08-25 Optii 3.28.16 — Week of August 20, 2026 WHAT'S NEW Frequently Used Job Items — Your most-used job items now appear first in Add Job, based on your activity at each property. Search and the full item list remain available. Rolling out to selected properties. Faster Job Search — Find jobs more reliably by job ID, room and status, or job action. More Reliable Housekeeping Jobs - Departure jobs remain available when a guest is reinstated. - Stayover jobs are retained for back-to-back reservations. - Check jobs are re-evaluated when a Vacant Pickup room loses its last active job. - Daily Job Creation handles In Progress and Paused jobs consistently. Fixes - Assigned jobs remain visible after midnight. - Job-item assignments are applied when new jobs are created. - Tag menus close after selection, keeping confirmation actions visible. - Push notifications work reliably after the app restarts. - Cancelled groups no longer hide active jobs, and cancelled jobs appear correctly in My Added Jobs, filters, and search. - New jobs no longer appear incorrectly overdue. - Linen Strip job cards and details display the correct color. - In Progress jobs with notes are not incorrectly cancelled. - Existing departments receive their missing chat channels. Have Questions? Your Optii Success Manager is here to help! Call us: North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email us at: help@optiisolutions.com ### 3.28.15 — 2026-08-19 Release Notes 3.28.15 · Week of August 18, 2026 This release includes bug fixes and performance improvements to enhance stability and overall app experience. Bug Fixes: Addressed several issues to improve reliability and ensure a smoother experience across mobile and web. Have Questions? Your Optii Success Manager is here to help! Call us North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 Email: help@optiisolutions.com ### 3.28.14 — 2026-08-17 Optii 3.28.13 CANCELLED JOBS NO LONGER DISAPPEAR When a housekeeping job is cancelled during your shift, it no longer vanishes from your list without a trace. Cancelled jobs now appear in a Cancelled group below your active jobs in My Jobs. The group is collapsed by default and shows its own count, so you can see at a glance what left your list — and understand why your job count changed. Your assigned job count and credit total update the moment a job is cancelled, with no need to refresh. Cancelled jobs are not counted toward your totals. This works across My Assigned Jobs, My Added Jobs and My Squad Jobs. A few things to know: - Only jobs cancelled during today's operating day are shown. Jobs cleared overnight by the daily job creation run are not included. - Cancelled cards are read-only. To see why a job was cancelled, check the Activity Log. - Service jobs are not included in this release. - If a cancellation creates a replacement job, both will appear. A CLEANER START TO THE DAY The housekeeping day now starts at your property's Daily Job Creation time instead of a fixed 6 AM. If your property opens the house at 4 or 5 AM, you will no longer see yesterday's assigned credits carried into today's timeline. Open the app at any hour and your day starts clean. FIXES - Job cards: the room count badge ("+2", "+3") now matches the number of rooms shown when you tap to expand it, so no assigned room gets overlooked. - Day-use rooms now display the departure time set in your property management system, without needing to check the PMS separately. This release also includes improvements to housekeeping reporting and the Housekeeping List View on web, including a new Housekeeping Cleaning Exception Report and faster, more reliable sorting and filtering across your full room list. Need Help? Reach out to your Optii Success Manager or email us at help@optiisolutions.com North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 ### 3.28.13 — 2026-08-14 Optii 3.28.13 CANCELLED JOBS NO LONGER DISAPPEAR When a housekeeping job is cancelled during your shift, it no longer vanishes from your list without a trace. Cancelled jobs now appear in a Cancelled group below your active jobs in My Jobs. The group is collapsed by default and shows its own count, so you can see at a glance what left your list — and understand why your job count changed. Your assigned job count and credit total update the moment a job is cancelled, with no need to refresh. Cancelled jobs are not counted toward your totals. This works across My Assigned Jobs, My Added Jobs and My Squad Jobs. A few things to know: - Only jobs cancelled during today's operating day are shown. Jobs cleared overnight by the daily job creation run are not included. - Cancelled cards are read-only. To see why a job was cancelled, check the Activity Log. - Service jobs are not included in this release. - If a cancellation creates a replacement job, both will appear. A CLEANER START TO THE DAY The housekeeping day now starts at your property's Daily Job Creation time instead of a fixed 6 AM. If your property opens the house at 4 or 5 AM, you will no longer see yesterday's assigned credits carried into today's timeline. Open the app at any hour and your day starts clean. FIXES - Job cards: the room count badge ("+2", "+3") now matches the number of rooms shown when you tap to expand it, so no assigned room gets overlooked. - Day-use rooms now display the departure time set in your property management system, without needing to check the PMS separately. This release also includes improvements to housekeeping reporting and the Housekeeping List View on web, including a new Housekeeping Cleaning Exception Report and faster, more reliable sorting and filtering across your full room list. Need Help? Reach out to your Optii Success Manager or email us at help@optiisolutions.com North America: +1 855 398 1447 Asia: +852 3008 0288 Europe: +44 20 3037 8851 Australia/NZ: +61 7 5292 5166 ## Apps similar to Optii | App | Rating | Price | Category | | --- | --- | --- | --- | | [FCS1](https://appshunter.io/ios/app/fcs1/id1628071661) | 3.7 (3) | Free | Business | | [Sojern:Guest Experience](https://appshunter.io/ios/app/sojernguest-experience/id1155767700) | 5.0 (3) | Free | Business | | [Transcendent Work Management](https://appshunter.io/ios/app/transcendent-work-management/id6480068461) | 2.6 (37) | Free | Business | | [Stayntouch : PMS & KIOSK](https://appshunter.io/ios/app/stayntouch-pms-and-kiosk/id1126573434) | 4.0 (8) | Free | Business | | [React Mobile Hospitality](https://appshunter.io/ios/app/react-mobile-hospitality/id1345636690) | 5.0 (7) | Free | Business | | [BirchStreet \| Nexus](https://appshunter.io/ios/app/birchstreet-nexus/id1560880212) | 5.0 (2) | Free | Business | ## More apps by Optii Solutions Pty Ltd - [Optii Housekeeping](https://appshunter.io/ios/app/optii-housekeeping/id861717884) All apps by Optii Solutions Pty Ltd: https://appshunter.io/developer/603841211 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*