# Optim8 Employee Portal — user reviews

> 48 indexed App Store user reviews of Optim8 Employee Portal by Optim8, rated 1.50/5 from 178 ratings.

- Source: https://appshunter.io/ios/app/optim8-employee-portal/id1009425180/reviews
- App overview in markdown: https://appshunter.io/ios/app/optim8-employee-portal/id1009425180.md
- Rating breakdown: 5★ 18 · 4★ 3 · 3★ 3 · 2★ 6 · 1★ 148

## What do users think of Optim8 Employee Portal?

Overall sentiment: negative

**Pros**

- 👍 Simple availability setting (xdsmith83)
- 👍 See manager messages (xdsmith83)

**Cons**

- 🐛 Extremely buggy and glitchy
- 🐌 Very slow performance
- ❌ Missing Android features on iOS
- 🗑️ Outdated interface, looks old
- 🚫 Difficult to navigate
- 💔 Inconsistent functionality
- 📉 Significant downgrade from previous apps
- 😵 Confusing to use
- 😩 Frustrating user experience
- 🧱 Basic services not working
- 🔒 Frequent login issues and password resets
- 📉 Inability to add schedule to calendar
- 📉 Removal of messaging feature
- 😵 App freezes frequently
- 😵 App crashes often
- 😵 App makes phone freeze
- 😵 Blank white screen on login
- 😵 App closes when viewing schedule
- 😵 Inaccurate scheduling
- 😵 Can't drop or pick up shifts easily
- 😵 Login errors (wrong credentials)
- 😵 Can't log in at all
- 😵 Website login works, app doesn't

**Commonly reported bugs**

- Basic services not working
- Functions missing on iOS compared to Android
- Takes a long time to load
- Consistently crashing
- Login issues: requires re-login, password resets needed
- Password reset glitches out of the app
- App glitches on login
- Cannot add schedule to calendar
- Removes ability to message other employees
- App is buggy
- App layout is buggy
- App freezes for hours
- App glitches and freezes up
- App freezes every time it's used
- App closes out when viewing schedule
- Scheduling is not accurate
- Blank white screen on login
- Cannot do simple tasks like dropping a shift
- Picking up shifts isn't easy
- Login errors (wrong username/password)
- Cannot log in at all
- Login works on website but not app
- App is unresponsive

**Most requested features**

- Update app for iOS parity with Android
- Overhaul the user interface
- Fix login issues
- Improve app stability and performance
- Restore messaging feature
- Allow adding schedule to calendar
- Make basic services work within the app

## Newest reviews (17 of 48)

### 1/5 — Meow wolf, you cheap corporate fools

*2024-11-03*

Why are you making us use this hideous app? It’s already made my phone freeze.

### 1/5 — This app would’ve slapped on my BlackBerry!

*2024-10-26*

Little Timmy made quite the solid effort when designing this app for his STEM camp project back in 2002, but I’m not sure why my employer decided to make that my problem.

### 1/5 — YIKES on many bikes

*2024-10-26*

I was so optimistic when we were told that we were moving to a new scheduling system, but WOW is this inefficient. I could forgive how ugly it is if it just *worked*, but finding your current schedule is a nightmare, finding messages from management is a nightmare, the whole thing is just a nightmare. I’m not a computers or tech person AT ALL and I think I could have designed a better program.

### 1/5 — Don’t use this!

*2024-10-25, version 5.4*

This is the worst employee scheduling system I have ever used. Just don’t.

### 1/5 — Lamest appp ever

*2024-10-24, version 5.4*

Why do you have to go this cheap meow wolf

### 1/5 — Windows XP but on the iPhone

*2024-10-21*

Meow Wolf is forcing me to downgrade to this half baked app from WhenIWork. This app looks like a scrapped idea from when Windows XP was considered “the future.” I hate this. If you are a business looking for an excellent, intuitive, stress relieving, app to help manage your business, do not choose this one.

### 1/5 — Horrible app

*2024-05-18, version 5.0*

This app is so bad we use discord for scheduling and shift trading 😭😭

### 1/5 — It’s horrible

*2024-05-02, version 5.0*

It’s hard to navigate and not easy to use.We used to have when2work but now we switched over to this terrible app.I don’t know why we switched when w2w was so much better and easier to use

### 1/5 — For urbie

*2023-11-08, version 4.8*

Fortnite og season

### 1/5 — Extremely outdated and unresponsive

*2023-11-06*

App is difficult to operate and should not be that way. We moved from different platforms and this is a huge downgrade and hoping that an update or something can be pushed out to have usability to become better

### 1/5 — TERRIBLE

*2023-11-05, version 4.8*

This app is so hard to navigate. Looks like it’s in desperate need for an update. One star is too generous.

### 1/5 — THIS APP ISN’T IT AND NEEDS TO BE DELETED!

*2023-11-05*

I think it’s an absolute joke that this is even a “professional” scheduling app. Everything’s confusing and there are points in time where the app glitches and freezes up. I can’t do a simple task such as dropping a shift and picking shifts up isnt as easy as other scheduling apps such as When2Work. An app that was made by some kid in his basement most likely, shouldn’t be used in any workplaces that genuinely care about their employees well being. Opening the app for hours trying to figure out how to use this app which looks like an old computer gave me a headache!!! If you don’t want people quitting your company, wouldn’t recommend.

### 1/5 — Literally so bad

*2023-11-04*

I can barely even use it, it literally freezes up every time I use it

### 1/5 — Terrible

*2023-11-04*

I used to use when2work and it was fantastic. Optim8 glitches i cant even look at the schedule without the app closing out and the scheduling is not accurate

### 1/5 — WORST APP IN HUMAN KIND

*2023-11-04*

It doesn’t even deserve 1 star. It’s straight up ZERO. I swear it’s a joke. Like how in anyone’s right mind that designed thought it was ok. I swear a drunk college kid will do a better app

### 1/5 — Bad App

*2022-07-14*

Whenever I log in, I have a blank white screen and I can’t do anything. I’ve tried restarting my phone and uninstalling and reinstalling the app but nothing works.

### 1/5 — Awful app

*2021-10-04, version 4.5*

Doesn’t make any sense and I can’t figure it out #cancelthisapp

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad at updating

*2026-06-09, version 6.3*

Please, theres functions on Android that are missing on IOS and it’s extremely annoying and it has been an entire month, what is going on??

### 1/5 — Hasn’t been updated since 08

*2026-05-17*

This app has been built and forgotten since the day it has come out so buggy take 1.2 years for anything to load consistently crashing

### 1/5 — Login/Everything

*2026-02-10*

This app is Litteraly the worst app I ever used. Everytime I close app then log back in , I keep having to put the same login AND I HAVE TO CHANGE MY PASSWORD EVERYTIME BECAUSE IT SEEMS LIKE IT KEEPS FORGETTING MY PASSWORD. It has no type of fast way to log in and when you try to reset your password it glitches you out the app like three times before you actually do it. And it’s glitchy when you log in *NEVER RECOMMEND*!!

### 1/5 — Optimass

*2025-08-04, version 6.3*

Bruh who made ts 💔

### 1/5 — wont add schedule to calendar

*2025-07-02, version 6.3*

pretty self explanatory. it worked for like the first 4 months and the last couple weeks it hasnt worked. its so stupid and frustrating i have no idea how to fix it

### 1/5 — Horrible

*2025-03-14*

This app is buggy and looks like it runs off a 1987 calculator. The newest version removes the ability to message other employees, the worst decision my company ever made.

### 1/5 — If this is a real app, I could be a developer

*2025-01-19*

This awful “app” just made me late for work with it’s buggy layout.

### 1/5 — WORST APP EVER (WAE)

*2024-12-06*

This app had just received the newest latest award for being the WAE :). This app is as slow as it can get, very glitchy all the time, and I feel like if they were to receive updates it wouldn’t be on how glitchy this app is. If you were an employer trying to use this for your employees DONT, I repeat DONT. Simply walk away from this red flag and find a better app because this app is not it LOL.

### 1/5 — Bad

*2024-11-09*

This app is always tweaking. Sometimes it freezes for hours.

### 1/5 — More like optiB8

*2024-11-06*

Don’t like it. Simple as

## Most praised reviews (4 highest-rated)

### 5/5 — this is for urbie

*2020-08-14, version 3.9*

<3

### 4/5 — DooDoo

*2020-08-23, version 3.9*

This app is horrible. For urbie. -OG Snowbone. Evan + Hannah

### 2/5 — Why Dont Some Of Your BASIC Services Work?

*2026-06-10*

Ohh "change your availability" cool great, how? Wheres the button to do that in the app, hm? Nonexistent. I shouldnt have to do all my Optim8 work on my computer yet here we are. We've only had this thing for a few days and I already miss Paylocity.

### 2/5 — Good Features behind a Poor Interface

*2021-07-22*

Compared to apps like When2Work the interface is archaic, but it is nice and simple to set your availability and see messages from managers. If the UI got a nice overhaul I would bump my score up much higher.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
