# Optimal Remote Lite

> Screen sharing app for remote technical support and assistance. (iPhone/iPad app by OPTiM Corporation.)

- Source: https://appshunter.io/ios/app/optimal-remote-lite/id997649851 (this page in markdown: same URL + `.md`)
- Developer: [OPTiM Corporation](https://appshunter.io/developer/484555009)
- Category: Business, Productivity
- Price: Free
- Rating: 4.00/5 from 6 App Store ratings
- Age rating: 4+
- Requires: iOS 15.0 · 10 MB
- Languages: American English, Japanese
- Released: 2015-06-03
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/optimal-remote-lite/id997649851/reviews.md

## What is Optimal Remote Lite?

■ Reduces the stress while getting technical support by sharing screens! 
You don't have to make your situation into words. You can share your screen with the operator and get support smoothly by using Optimal Remote.
In addition, you can get assistance from the operator with the red pen and the cursor on the screenshot, and the operator can support you by displaying web pages and documents for better communication.

■ Supports Apple Watch!
You can get support by sharing the screen of your Apple Watch as with iPhone.

■ For support center staff
Optimal Remote provides you with screen sharing with your customers. This can reduce support time by 50% and increase customer satisfaction.
To provide support, operator tools must be purchased. Please contact us for more information.

■ Notes
Optimal Remote does not work alone and only works with the operator tools.
The screenshot transmitted will be saved as a photo on your device. Please delete the photo if you do not need it.
There is no voice guidance in this version.

## Key features

- Screen sharing for technical support
- Red pen and cursor annotation tools
- Apple Watch screen sharing
- Reduced support time for staff
- Improved customer satisfaction


## Frequently asked questions about Optimal Remote Lite

### What is Optimal Remote Lite used for?

Optimal Remote Lite is used to share your device's screen with a support operator. This helps in receiving technical assistance more efficiently by visually demonstrating the issue rather than explaining it verbally.

### Can Optimal Remote Lite be used on Apple Watch?

Yes, Optimal Remote Lite supports screen sharing for Apple Watch, allowing users to receive support for their watch as well as their iPhone.

### How does Optimal Remote Lite benefit support staff?

For support center staff, Optimal Remote Lite enables screen sharing with customers. This can significantly reduce support time, with claims of up to a 50% reduction, and enhance customer satisfaction.

### Does Optimal Remote Lite work independently?

No, Optimal Remote Lite does not function alone. It requires corresponding operator tools to provide or receive support, and these operator tools must be purchased separately.

### What happens to screenshots taken with Optimal Remote Lite?

Any screenshots transmitted during a support session are saved as photos on your device. Users are advised to delete these photos if they are no longer needed.

### Does Optimal Remote Lite have voice guidance?

This version of Optimal Remote Lite does not include voice guidance. It focuses on visual screen sharing and annotation for support.

### What is the rating and price of Optimal Remote Lite?

Optimal Remote Lite has a rating of 4.0 stars from 6 ratings and is available for free. It is suitable for users aged 4 and up.

### How often is Optimal Remote Lite updated?

The latest version, 1.4.15, was last updated on January 27, 2026. This indicates a recent update, suggesting ongoing development and maintenance.

## Version history (last 5 releases)

### 1.4.16 — 2026-08-13

Minor functional improvements.

### 1.4.15 — 2026-01-27

Minor functional improvements.

### 1.4.14 — 2025-10-08

Supports iOS26 and iPadOS26.

### 1.4.13 — 2024-10-02

Fixed some bugs.

### 1.4.12 — 2024-06-12

Fixed some bugs.

## More apps by OPTiM Corporation

- [OPTiM Biz](https://appshunter.io/ios/app/optim-biz/id484555006)
- [ozzio cloud（オッジオクラウド）](https://appshunter.io/ios/app/ozzio-cloud/id723451212)
- [Optimal Smart Remote](https://appshunter.io/ios/app/optimal-smart-remote/id745053077)
- [Optimal Biz Docs](https://appshunter.io/ios/app/optimal-biz-docs/id797348056)
- [タブホ](https://appshunter.io/ios/app/id827625469)
- [Optimal Biz Browser](https://appshunter.io/ios/app/optimal-biz-browser/id836488825)

All apps by OPTiM Corporation: https://appshunter.io/developer/484555009

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*