# Optimum Home Security

> Remote home security monitoring and smart device control for Optimum customers. (iPhone/iPad app by Cequel Communications, LLC.)

- Source: https://appshunter.io/ios/app/optimum-home-security/id893690296 (this page in markdown: same URL + `.md`)
- Developer: [Cequel Communications, LLC](https://appshunter.io/developer/647400702)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 2.26/5 from 19 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 180 MB
- Languages: Danish, Dutch, English, Finnish, French, Hebrew, Icelandic, Italian, Japanese, Norwegian Bokmål and 5 more
- Released: 2014-07-09
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/optimum-home-security/id893690296/reviews.md

## What is Optimum Home Security?

Optimum Connected Home is an exciting step forward for Home Security.  Not only do you get a 24/7 monitored security system that alerts authorities in case of an emergency, with Connected Home you can monitor and control your home in real-time and from anywhere.  Interactive security, video monitoring, energy management, and home automation gives you the peace of mind that places and people you care about most are safe and secure when you are away.
 
Optimum Connected Home provides reliable 24/7 professional monitoring, plus many other features and capabilities. 
 
With the Connected Home app you can:
 
•             Arm or disarm your security system, remotely
•             View cameras to see who is entering your home
•             Watch recorded clips from your security cameras
•             Turn lighting on or off for added security
•             Open or close your garage door
•             Lock or unlock doors
•             Control the thermostat in your home remotely
•             And much more!
To use this app, you must be a Optimum Connected Home customer.

## Key features

- 24/7 professional monitoring
- Remote arm/disarm
- Live video monitoring
- View recorded clips
- Smart lighting control
- Remote door lock/unlock
- Thermostat control

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/optimum-home-security/id893690296/reviews.md

### 3/5 — Mediocre at BEST!!!

*2024-09-20*

The app has not been updated in over 2 years.  Again this is a home security application.  I would hope it would need some update within a 2 year period.

### 1/5 — Alarm app

*2018-11-19*

I hate the change in the app. There used to be on the primary alarming screen for a selection to arm stay. Now you have to do a second function to find it on another page on the screen. Why don’t you leave things always be that are working. Maybe time to find a new alarm company that tries not to make arming your system difficult.

### 1/5 — Siri

*2018-11-17*

No way to connect Suddenlink to Siri

### 1/5 — Suddenlink Security Help

*2017-08-13*

Where is the help feature on the app?

### 4/5 — Great App

*2015-10-02*

Great APP but needs a panic button in app,not just on panel!!!

### 1/5 — If I could give zero stars I would

*2015-08-08*

After 3 days of install of the security system I had nothing but issues with the panel and this app. I work 45 min away from home. I check the app to make sure everything is working properly and the app said my front door was open, yet the system still said "Armed Away". I went ahead and called me neighbor to check to see if my door was closed and it was. The very next day once again I'm at work and checked the app and it tells me "the front door is bypassed" so I went home and opened the door and the alarm never went off even though it was in "Armed Away" mode. Walked in the house and it didn't go off neither asked me for a passcode to disarm. This app and the system is not reliable and the reviews you see here that's giving it 5 stars more than likely came from the developers of this app. I have no SECURITY in my SECURITY SYSTEM, PERIOD. Cancelled.

### 2/5 — A little let down

*2015-07-23*

What is there works ok, I guess. Very disappointed that Suddenlink doesn't offer better support. The "contact us" link in the app lists the generic Suddenlink phone number that connects you to the "thing" that tells you how valuable your call is, and then makes you wade through a menu of unrelated options that don't even include security system support. After 30 minutes  of advertisements about how great they are, you finally get to speak to a rep who didn't even know that Suddenlink has a home security division. Home security should rate its own dedicated support team with a separate support phone number that connects users to American English speaking reps. The app functions ok, but it could offer so very much more.

### 1/5 — UNRELIABLE

*2015-05-02*

Never know if the app will let us arm or disarm system. I don't feel SECURE about my SECURITY system.

### 5/5 — Very cool app

*2015-01-16*

Just upgraded to connected home. Really like that I can monitor what is going in at home no matter how far away I might be.

### 5/5 — Another Great..

*2015-01-07*

Product from my service provider! Love this app. It provides a wonderful sense of peace at the tip of my finger.

## Frequently asked questions about Optimum Home Security

### What is Optimum Home Security?

Optimum Home Security is a mobile application that allows Optimum Connected Home customers to monitor and control their home security system and connected devices remotely. It provides features like 24/7 professional monitoring, live video feeds, and control over lights, thermostats, and locks.

### Who can use Optimum Home Security?

To use the Optimum Home Security app, you must be an existing Optimum Connected Home customer. The app is designed to work with their specific security and smart home systems.

### What devices does Optimum Home Security support?

Optimum Home Security is available on watch, iPhone, iPad, and iPod devices. This allows for flexible monitoring and control across various Apple platforms.

### How often is Optimum Home Security updated?

The latest version of Optimum Home Security is 4.21.13, which was last updated on August 2, 2022. Regular updates ensure the app remains functional and secure.

### What is the age rating for Optimum Home Security?

Optimum Home Security has an age rating of 4+. This indicates it is suitable for general audiences and does not contain mature content.

### Does Optimum Home Security have ads?

No, Optimum Home Security does not contain advertisements. As a free application for existing customers, it focuses on providing a seamless user experience without interruptions.

### What are the main features of Optimum Home Security?

Key features include remote arming and disarming of the security system, viewing live and recorded camera footage, controlling smart lights, opening/closing garage doors, locking/unlocking doors, and adjusting the thermostat remotely.

### What is the user rating for Optimum Home Security?

Optimum Home Security has a user rating of 2.3 stars based on 19 ratings. This suggests that while the app offers useful features, there may be areas for improvement based on user feedback.

## Version history (last 5 releases)

### 4.21.13 — 2022-08-02

Suddenlink is becoming Optimum

### 4.8.2 — 2018-11-16

Under App Settings, iOS 12 users can now set up voice shortcuts to control your alarm system via Siri. You can also choose to share your in-app activity so that Siri can recommend commonly used actions on your lock screen, or Spotlight Search
• Interface improvements for the Image Sensor. For the latest (version 3) Image Sensor, the app now automatically scrolls through the frames, creating an animation of each captured event. Pause and start the image playback by tapping on the image.
• Minor enhancements / fixes

### 3.8.4 — 2017-01-27

• Configurable widget lets you conveniently view and control key devices and trigger Scenes from the Today Screen, without needing to open the app.
• Support for the split view multitasking feature on iPad allows the iPad app to resize accordingly when viewed side by side with another app.
• Other minor enhancements / fixes

### 3.6.3 — 2016-09-30

Minor enhancements/fixes

### 3.6 — 2016-06-27

• Scenes
The new "Scenes” feature allows you to trigger a series of commands at once, with the touch of a button. Choose from default scenes like Home or Away, or create your own.
 
• Current Light Status
View current Light status (for up to 10 lights).

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
