# Optiview VMX-M — user reviews

> 7 indexed App Store user reviews of Optiview VMX by Asl Security, Inc., rated 3.20/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/optiview-vmx-m/id1187760945/reviews
- App overview in markdown: https://appshunter.io/ios/app/optiview-vmx-m/id1187760945.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 4

## Most critical reviews (7 lowest-rated)

### 1/5 — Trash

*2022-08-23*

The APP may be one of worst in terms of user-friendliness I've ever seen.  Not being intuitive you would think there would be good documentation.  I have the APP and cameras installed but it won't let me sign in.  Password retrieval is cumbersome and difficult to navigate.  I wasted a lot of money on this system, probably one of biggest buyers remorse I've ever had.

### 1/5 — Won’t connect

*2021-01-03*

We have this for our business and it’s practically useless. Can’t even utilize it 90% of the time.

### 1/5 — Very bad support

*2020-06-15*

Trying to report issue with your app. Your support is only interested in knowing what equipment I have. The issue is with the app not starting on my iPhone not the equipment. 
You not your support properly trained!

### 2/5 — Was a great app until update

*2020-09-12*

This was a pretty good app, but I just did the update and now it doesn’t work at all. It tries to open and then fails.  Whatever you do, don’t update.

### 2/5 — Jim

*2019-02-19*

Newest version is actually slower to load than last version. Slow to load, slow to swipe left or right. Please fix. Thanks

### 5/5 — Great App

*2020-08-28*

Sales and technical support teams are very helpful in setting up this new app update. It is much easier to setup and makes remote viewing of cameras much easier and faster to playback recorded video.

### 5/5 — The App is working great

*2017-11-10*

Upgraded from iDMSS- no issues, works great.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*