# Optum Perks — user reviews > 60 indexed App Store user reviews of Optum Perks by Optum Inc., rated 4.80/5 from 3,742 ratings. - Source: https://appshunter.io/ios/app/optum-perks/id1531504490/reviews - App overview in markdown: https://appshunter.io/ios/app/optum-perks/id1531504490.md - Rating breakdown: 5★ 3,360 · 4★ 250 · 3★ 81 · 2★ 13 · 1★ 38 ## What do users think of Optum Perks? Overall sentiment: positive **Pros** - 💰 Cheaper than GoodRx - 🚀 Easy to use - 💰 Great prices - 💰 Significant savings - 👍 Convenient **Cons** - 🐛 Prices not always accurate - 🐛 Coupons not accepted at some pharmacies - 🔍 Lack of information on store locations and prices - 🤬 Poor customer service **Commonly reported bugs** - Error messages when searching for medications - Inability to change medication quantities **Most requested features** - Add more pharmacy options - Improve price accuracy - Provide more detailed store and price information ## Newest reviews (13 of 60) ### 5/5 — Discounts *2024-04-05, version 2.2.0* I save $20.00 on my prescriptions, moving it over from Walgreens to Publix ### 5/5 — Amazing Savings *2024-03-01, version 2.2.0* I’ve used GoodRx, GoodRx Gold and SingleCareRx. Optum Perks has had the better prices on most of . And it’s a significant difference. ### 2/5 — Just like the rest *2024-02-07, version 2.1.0* Unfortunately high priced drugs are still not affordable. I looked up 4 of our pricey drugs and coupons came in at $500 to $1500, not affordable and not helpful!! ### 3/5 — Lack information *2024-01-26, version 2.1.0* Could give more accurate address and store locations and prices not a range of prices ### 5/5 — Prices *2024-01-08* Prices are ridiculous low. Thank you ### 5/5 — Quick & Easy *2023-05-01, version 2.0.0* Extremely easy to use. Thanks ### 5/5 — Great Prices *2022-12-02* I just downloaded the app and started entering my meditation and Everyone of them are much lower that I’ve ever paid. It’s so easy to use. I entered my medicine information, the milligrams, and quantity. It’s shows me all the stores in the area and the prices for each store as well as the distribution. I sure wish I would of had this app along time ago. I’ve downloaded all my coupons. I’d definitely recommend you app. Thank you so much. ### 5/5 — It’s a blessing *2022-09-25, version 1.11.1* Thank you for this beautiful gift discount for me and my family very helpful and affordable, Thanks to God ### 5/5 — Optimum Ops a Gem *2022-04-25* For me to gather this invaluable information without Optum Perks would have taken hours. Most pharmacists are reticent even in person. You discover the price at pickup. Optum is organized and precise. They cover all of my drugs. Five stars! ### 5/5 — Made the switch *2022-04-23, version 1.11* Was using good RX gold. This is better and cost me 0. ### 5/5 — Meds *2022-04-12* Thank you for the work you do to get the savings. Every little bit helps. The prices you get are way more than a little bit. So I say again THANK YOU!!!😊 ### 5/5 — Optum App *2022-03-19* Great coupon app for your every day needed drug prescriptions out here and awesome prices and 100% accurate with its locations and pricing at retailers awesome app we need more apps like this one to help the people out here not take !! From us thank you for giving back… ### 5/5 — Optum *2022-02-14, version 1.10* Loving this app makes medication affordable ## Most critical reviews (10 lowest-rated) ### 1/5 — App Not Working *2026-02-17, version 2.5.0* Even with the update, nothing works. It will open then says “something went wrong”. If this is an update fix, it didn’t fix anything. ### 1/5 — Not working! *2026-02-17, version 2.5.0* I have tried everything and it never opens. It keeps on saying: “Something went wrong. We received an unexpected response from the server. Please try again.” Uninstalled, installed again, repeat, and nothing at all. Useless app. Thank you! ### 1/5 — Misleading *2024-09-25* It states accepted at Costco and it’s not and even when you call and ask they say yes it is. You need to remove the pharmacies that do not take it. It’s wrong to have that and waste so many people’s time. When I first started using it last year it worked a few times at Costco and it was so simple and so reasonable and here is what is interesting, after a few times of using it, it suddenly was being rejected at Costco and that wastes their time and mine just so you can have the Costco name here? it absolutely doesn’t work as I have tried it today one last time and even after calling you to report this months ago you still fraudulently have their name here as one of the pharmacies it works at. It doesn’t, I spoke to the national pharmacy manager and all locations are the same so it doesn’t differ by location. ### 1/5 — Worthless *2024-05-24, version 2.2.0* No pharmacies accept these coupons. ### 1/5 — Worst customer service ever *2023-09-20, version 2.1.0* Terrible customer support. Called to ask a question and the guy was rude. Never answered my question and I had to use Good RX, which cost me $15 more. Optum was my go to discount card, but I’ll never use Optum again. ### 1/5 — Coupon *2022-08-26, version 1.11.1* The escitalopram discount coupon would not work so I had to pay the GoodRx price for it. ### 1/5 — Does not load some meds *2022-04-20, version 1.11* I did a such on atorvastatin and it says error ### 1/5 — Poor Customer Service *2021-05-10* I wanted to re-order a prescription I had received from them before and was unsuccessful at giving the rep the info he wanted on my insurance. He would not or could not look up my record. He was snooty, to say it nicely. I am willing to try again, though. Hopefully he has moved on to a job he is better suited for. **Developer response:** We appreciate you letting us know about your experience. We are constantly working to improve our members experience. If you are open to sharing more about your experience we would like to hear from you at perks_support@optum.com ### 1/5 — Not enough coupons or good deals *2021-04-06, version 1.4* Every med I looked up on here either didn’t have the eligible coupon and/or was more expensive than what I already have on GoodRx ### 1/5 — It doesn’t I can’t find anything on it.Vcvvvvvgggty *2021-02-26, version 1.3.1* It’s the worst thing ever ## Most praised reviews (10 highest-rated) ### 5/5 — Best card *2026-08-10* Optum Perks for prescription medication’s is probably the best card That I have ever used. It’s easy, intuitive, easy to click the coupon in a dedicated space so you don’t loose them. Live this card. ### 5/5 — HIGHLY RECOMMEND!! *2026-05-28, version 2.8.0* As an ER Nurse of 20+ years and going to school to be a Nurse Practioner. I am beyond impressed!! I ran out of a medication and needed a refill. My regular MD charges me $100 for a 3 minute Telehealth appointment that’s just a medication refill.. BEDSIDE Medicine has declined and is horrible these days. Even in person everything is rushed as a nurse I feel bad for people whom are not in the medical field as they deserve the highest level of care. I was very skeptical & thought perhaps it was a scam. The complete opposite! I was able to put my refill in, chose a pharmacy and got my refill and are beyond pleased! I will definitely use Optum again if needed. I HIGHLY recommend this as it’s $29 for up to 3 refills and NOONE should have to pay $100 a month for a medication refill that you have been on for over 10 years! Thank you Optum!! ### 5/5 — Pharm *2026-03-16, version 2.8.0* Great prices ### 5/5 — Love Optum *2025-11-27* I definitely save the most with this Rx app. I check all of them and this one is by far the best for pricing. ### 5/5 — Yes! *2025-07-08, version 2.4.4* Great discounts on prescriptions! ### 5/5 — Best prices! *2025-04-15* I have checked many prescription discount programs/cards and Optum offers the lowest prices by far! I spent quite a bit of time comparing prices for my medications on just about every prescription discount website I could find and when I saw Optum’s prices were significantly lower for all 3 of my prescriptions… I downloaded the app and have been using it since! Definitely recommend! ### 5/5 — A must-have despite some flaws *2024-12-08* Despite some flaws, OptumPerks often finds — and the pharmacy accepts — by far the lowest price. And I check LOTS of drug discount apps and cards. This alone earns it five stars despite some flaws. Another Plus: There is a symbol on saved coupons that alerts you if the price has gone up since you saved it. Also, the app is easy to use, and doesn’t try to lure you into for-a-fee additional-benefits programs. Cons: I’ve had a couple instances where the pharmacy wouldn’t accept the stated price. Also, for some of the stores, often with the best prices, they give you a corporate name instead of the pharmacy’s public name, and don’t point out if the pharmacy has a restricted clientele. (A little Googling, and sometimes a phone call, solve those issues pretty quickly, and again it’s worth it because these places often have really good prices.) Another downside is that they don’t seem to include any Kroger or Kroger owned pharmacy. On a related note, sometimes the lowest costs are at Albertsons-owned stores, which will likely be merged into Kroger given that the Trump administration isn’t likely to continue the Biden FTC’s opposition to the merger as bad for consumers .) ### 5/5 — Great App! Yet prices have changed a bit *2024-06-09* I love Optum Perks. Especially since I have Marketplace Insurance. However, the prices have went up when they used to match the apps price list exactly.. I hope this gets fixed, or May because I haven’t updated my cell yet. (Maxed out on data$. ### 5/5 — Cheaper than Good RX *2024-06-03* I used to used GoodRx to save money on prescription until I discover this one app save even more than GoodRx when I compare prices which the two apps ### 5/5 — Optum Perks *2024-04-08, version 2.2.0* Great and wonderful money saving prices. Unbelievable !!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*