# Optum Specialty Pharmacy

> Mobile app for managing specialty prescriptions, refills, and treatment support. (iPhone/iPad app by Optum Inc..)

- Source: https://appshunter.io/ios/app/optum-specialty-pharmacy/id595438362 (this page in markdown: same URL + `.md`)
- Developer: [Optum Inc.](https://appshunter.io/developer/1133706680)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.70/5 from 6,574 App Store ratings · 119 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 26 MB
- Languages: American English
- Released: 2013-02-20
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/optum-specialty-pharmacy/id595438362/reviews.md

## What is Optum Specialty Pharmacy?

The Optum Specialty Pharmacy™ mobile app helps you take control of your prescriptions and treatment, wherever you are. It's there when you need it, whether you're looking for support or have a question about your prescription. With the app, you can save time managing your prescriptions, giving you more time to do the things you love.



Manage your prescriptions
• Request and schedule refills 
• Schedule delivery
• Track your order status



Keep your account up to date
• Save insurance and copay savings cards
• View and update account information, like shipping addresses
• Make payments
• View claims history



Optimize your treatment
• Manage your allergies, health conditions and medications outside of Optum
•Complete self-assessments for our clinical management program
• Get live support from a clinical care team member or pharmacist

## Key features

- Request and schedule prescription refills
- Schedule prescription delivery
- Track order status
- Save insurance and copay cards
- Make payments
- Get live support from clinical team

## What do users think of Optum Specialty Pharmacy?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient process
- 👍 Convenient and easy to use
- 💡 Great app, makes refilling easy
- 🚀 Streamlined process
- 👍 Reliable and professional service
- 👍 Excellent customer service

**Cons**

- 🐛 Frequent technical errors
- 🐛 Crashes and login issues
- 🐛 Glitchy and unreliable
- 🐛 Inconsistent and unpredictable
- 🐛 Poor app design and user experience
- 🐛 Lack of functionality compared to website

**Commonly reported bugs**

- App crashes on login or startup
- Login issues and inability to access account
- Inconsistent prescription information and order status
- Delivery address issues and problems
- Inability to place orders through the app

**Most requested features**

- Improve app stability and reliability
- Enhance user interface and navigation
- Integrate biometric login options
- Improve communication preferences management
- Provide better order tracking and status updates

## Recent user reviews (10 of 119)

All indexed reviews: https://appshunter.io/ios/app/optum-specialty-pharmacy/id595438362/reviews.md

### 1/5 — Absolute Disaster

*2026-05-31, version 3.19.1*

My company switched insurance starting in January so I’ve been arguing with this group from day one. Completely missed my arthritis meds the first two months and trying to refill every month is a complete disaster. It takes multiple calls and it gets stretched later and later every D&@N time.

### 1/5 — If it would only open

*2026-03-11, version 3.18*

It worked in the beginning. Now app won’t open

### 1/5 — Non-working app most of the time

*2026-03-08, version 3.18*

I continue to get an error message when trying to log into this app.

### 1/5 — Poor app

*2026-01-30, version 3.18*

Was working fine. Now it doesn’t work!

### 1/5 — Apple

*2025-12-22, version 3.17*

iPhone fonts too large and cannot reduce size

### 1/5 — Can’t check drug prices

*2025-12-03, version 3.17*

Had to install the new app and now I can’t check price of a drug. Awful!!!

### 1/5 — The worst ever for Repatha

*2025-10-14, version 3.17*

They are the worst pharmacy for Repatha…. I am missing my dosages that cardiologist prescribed for me because of them. They are completely unethical and unprofessional.

### 1/5 — Frozen since IOS 26

*2025-10-09, version 3.17*

Not working since IOS 26 update. App freeze immediately after opening.

### 1/5 — Complete Lack Of Consistency

*2025-08-02, version 3.16.0*

I have never had the same experience with this app, for the years and years I’ve been forced to use it. Frequently, it doesn’t even provide me a login portal. When it does, Face ID will fail, and I’ll have to go to the website to log in. Occasionally, when going there, it does not recognize my username, and I end up calling to place a refill. This is beyond frustrating, especially being on a monthly medication that I cannot be late on.

### 1/5 — Does this app ever actually work?

*2025-06-16, version 3.16.0*

I’ve gotten this app to work once since I’ve had it. Every other time it’s unable to display any information. It just displays error messages. Super frustrating.

## Frequently asked questions about Optum Specialty Pharmacy

### What can I do with the Optum Specialty Pharmacy app?

The app allows you to manage your specialty prescriptions, including requesting and scheduling refills, scheduling deliveries, and tracking your order status. You can also keep your account information up to date, save insurance cards, make payments, and view your claims history. Additionally, it helps you optimize your treatment by managing health conditions and medications, completing self-assessments, and accessing support from a clinical care team.

### Is the Optum Specialty Pharmacy app free to use?

Yes, the Optum Specialty Pharmacy app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description, indicating a free service for users.

### How does the app help with prescription refills and delivery?

The app simplifies the refill process by allowing you to request and schedule refills directly through your mobile device. You can also schedule your prescription deliveries to a preferred address, ensuring you receive your medications conveniently. The app provides order status tracking so you know exactly when to expect your delivery.

### Can I get help with my treatment through the app?

Yes, the app offers features to help optimize your treatment. You can manage your allergies, health conditions, and medications outside of Optum. The app also allows you to complete self-assessments for clinical management programs and provides access to live support from a clinical care team member or pharmacist for any questions or concerns.

## Version history (last 5 releases)

### 3.20.2 — 2026-08-20

Minor bug fixes and enhancements

### 3.20.1 — 2026-08-17

Minor bug fixes and enhancements

### 3.20 — 2026-07-13

Minor bug fixes and enhancements

### 3.19.1 — 2026-05-04

Minor bug fixes and enhancements

### 3.19 — 2026-04-27

Minor bug fixes and enhancements

## Apps similar to Optum Specialty Pharmacy

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Rally Coach™](https://appshunter.io/ios/app/rally-coach/id1358900846) | 4.9 (74,593) | Free | Health & Fitness |
| [Rally®](https://appshunter.io/ios/app/rally/id992587921) | 4.7 (48,963) | Free | Health & Fitness |
| [Calm Health](https://appshunter.io/ios/app/calm-health/id1669369516) | 4.8 (5,917) | Free | Health & Fitness |

## More apps by Optum Inc.

- [OptumRx](https://appshunter.io/ios/app/optumrx/id941641944)
- [myLivewell By Optum](https://appshunter.io/ios/app/mylivewell-by-optum/id1164106423)
- [Clinical Documentation Guide](https://appshunter.io/ios/app/clinical-documentation-guide/id1273371805)
- [Optum TeleHealth](https://appshunter.io/ios/app/optum-telehealth/id1285536882)
- [Optum My Wellbeing](https://appshunter.io/ios/app/optum-my-wellbeing/id1290267354)

All apps by Optum Inc.: https://appshunter.io/developer/1133706680

## Related topics

[optum specialty pharmacy](https://appshunter.io/ios/topics/optum-specialty-pharmacy) · [optumrx specialty](https://appshunter.io/ios/topics/optumrx-specialty) · [fuze pharmacy](https://appshunter.io/ios/topics/fuze-pharmacy) · [specialty pharmacy](https://appshunter.io/ios/topics/specialty-pharmacy) · [specialty rx](https://appshunter.io/ios/topics/specialty-rx) · [optumrx home delivery](https://appshunter.io/ios/topics/optumrx-home-delivery) · [optum pharmacy](https://appshunter.io/ios/topics/optum-pharmacy) · [optum home delivery pharmacy](https://appshunter.io/ios/topics/optum-home-delivery-pharmacy) · [pantherx specialty pharmacy](https://appshunter.io/ios/topics/pantherx-specialty-pharmacy) · [optumrx](https://appshunter.io/ios/topics/optumrx) · [mylivewell by optum](https://appshunter.io/ios/topics/mylivewell-by-optum) · [devoted otc](https://appshunter.io/ios/topics/devoted-otc) · [accredo specialty pharmacy](https://appshunter.io/ios/topics/accredo-specialty-pharmacy) · [centerwell specialty pharmacy](https://appshunter.io/ios/topics/centerwell-specialty-pharmacy) · [accredo pharmacy](https://appshunter.io/ios/topics/accredo-pharmacy) · [ksp specialty pharmacy](https://appshunter.io/ios/topics/ksp-specialty-pharmacy) · [caremark specialty](https://appshunter.io/ios/topics/caremark-specialty) · [haggen pharmacy](https://appshunter.io/ios/topics/haggen-pharmacy) · [optum health savings](https://appshunter.io/ios/topics/optum-health-savings) · [duane reade pharmacy](https://appshunter.io/ios/topics/duane-reade-pharmacy)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*