# Oracle Live Experience

> Mobile app for integrated digital customer engagement channels. (iPhone/iPad app by Oracle America, Inc..)

- Source: https://appshunter.io/ios/app/oracle-live-experience/id1477127053 (this page in markdown: same URL + `.md`)
- Developer: [Oracle America, Inc.](https://appshunter.io/developer/284793707)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 59 MB
- Languages: English
- Released: 2019-09-26
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/oracle-live-experience/id1477127053/reviews.md

## What is Oracle Live Experience?

License: http://www.oracle.com/pls/topic/lookup?ctx=wsccl&id=eula_demo_ios

Live Experience allows you to enhance your customer experience by adding digital communication channels directly in your mobile app

In-App Engagement Channels for Web and Mobile:

Contextual experiences via digital voice, video capabilities (one way, two way, see what I see), screen sharing, drawing/annotating, SMS conversations
Seamless transitions between channels and escalating to richer interaction modes
Built-in mechanisms for maintaining customer privacy and control

Customer Context and Engagement Scenarios:

Proactively engage your customers at key moment of their journey
Capture customer web and mobile context to support action and decisions within the process
Design personalized engagement scenarios based on context, history and business priorities

Telephony-to-Digital Escalation:

Augment telephony-primed interactions with digital experiences
Add visual content to supplement voice communication
Accelerate contact center digital transformation by leveraging existing channels and processes

Real-time ID Scanning and Verification:

Authenticate your customer identities using their mobile device cameras

Live Experience app allows you to showcase various customer engagement scenarios with voice, video, screen share, annotations and SMS channels.  Each engagement scenario lets you choose an initial engagement channel with the customer and provides you with an option to upgrade or add other channels during the engagement.

## Key features

- Digital voice and video communication
- Screen sharing and annotation
- SMS conversations
- Seamless channel transitions
- Customer privacy controls
- Real-time ID scanning and verification

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/oracle-live-experience/id1477127053/reviews.md

### 5/5 — End user experience

*2020-03-30*

LiveExperience is an amazing app , end user problems can be solved easily .

## Frequently asked questions about Oracle Live Experience

### What are the main communication channels offered by Oracle Live Experience?

Oracle Live Experience offers digital voice, two-way video, screen sharing, drawing/annotating, and SMS conversations to enhance customer interactions.

### Can Oracle Live Experience be used for customer verification?

Yes, Oracle Live Experience includes real-time ID scanning and verification capabilities, allowing you to authenticate customer identities using their mobile device cameras.

### How does Oracle Live Experience help with customer journeys?

It allows businesses to proactively engage customers at key moments, capture context for better support, and design personalized engagement scenarios based on history and priorities.

### What devices support Oracle Live Experience?

Oracle Live Experience is available for iPhone, iPad, and iPod devices.

### Is Oracle Live Experience free to use?

Yes, Oracle Live Experience is available for free.

### What is the age rating for Oracle Live Experience?

Oracle Live Experience has an age rating of 4+, making it suitable for a broad audience.

### How often is Oracle Live Experience updated?

The latest version, 21.10.6, was released on September 2, 2023, indicating regular updates to the application.

### Does Oracle Live Experience have ads?

No, Oracle Live Experience does not contain advertisements.

## Version history (last 5 releases)

### 21.10.6 — 2023-09-02

Minor bug fixes

### 21.10.5 — 2023-01-20

Minor Bug Fixes

### 21.10.4 — 2022-09-12

Minor bug fixes

### 21.10.3 — 2022-01-25

Minor bug fixes

### 21.10.2 — 2022-01-04

minor bug fixes

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All apps by Oracle America, Inc.: https://appshunter.io/developer/284793707

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*